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800 Series Gateway Standalone and 1+1

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Installation Guide

About this Guide

This guide provides installation, and setup procedures for 800 series standalone and 800 series 1+1 systems.

Conventions

Product Term Usage
Terminology Description
800 series gateway This term is used when a description applies to both the 800 series standalone and

800 series 1+1 system.

800 series standalone This term is used when a description applies to the 800 series unit operating as a

standalone unit.

800 series 1+1 System This term is used when a description applies to the 800 series unit operating in

conjunction with the 800+1 series unit. This term also includes the 1+1 patch panel.

800 series unit This term is used when a description applies to all variations of the 800 series units,

such as: TMG800, TSG800, and TMGIP800.

800 series +1 unit This term is used when a description applies to all variations of the 800 series +1

units, such as TMG800 +1, TSG800 +1, or TMGIP800 +1.

1+1 Patch Panel This term is used as a generic reference to a 1+1 patch panel, which enables an 800

series unit to connect to an 800 series +1 unit.

To help guide you in the installation of your product, we use the following icons in this document. Take note of the icon that represents the type of installation you are conducting and follow those procedures throughout this guide to ensure proper equipment installation and set up.


Documentation Icons
Graphic Description
This icon appears in the margins of pages describing the 800 series operating as a

standalone unit. If you are installing a standalone unit, read and follow the instructions provided in those sections.

This icon appears in the margins of pages describing the 800 series unit operating in

conjunction with an 800 series +1 and 1+1 patch panel. If you are installing a 1+1 system read and follow the instructions provided in those sections and pages.



Contact Us

If you have comments about this guide or any other TelcoBridges technical documentation, please send an email to marketing.

Introduction

This section provides an introduction of the installation and setup for the following system configurations:

  • 800 Series Standalone: Single gateway unit operating in standalone mode.
  • 800 series 1+1 system: 800 series unit operating in conjunction with an 800 series +1 unit and 1+1 patch panel(s).


The following topics are covered:



Recognizing an 800 Series Standalone versus an 800 Series 1+1 System



800 Series Standalone

The 800 series standalone consists of one telecom unit.

800 Series 1+1 System

The 800 series 1+1 system consists of:

  • One telecom unit
  • One +1 telecom unit
  • One or two 1+1 patch panels

Equipment Front and Rear Views



Installation Prerequisites

For the installation to proceed without interruption, it is important that you have all necessary materials on hand.

800 Series Standalone 800 Series 1+1 System
Adequate space for the installation of the 800 series standalone.

You will need to mount the 800 series unit on a 19" equipment rack (customer provided). Your 800 series unit is a 1U unit.



Adequate space for the installation of the 800 series 1+1 system.

You will need to mount the 800 series unit on a 19" equipment rack (customer provided). Your 800 series unit is a 1U unit.

The 1+1 System requires space for the following number of units:

800 Series Unit: 1U 800 Series +1 Unit: 1U 1+1 Patch Panel(s): 1U/2U Total: 3U/4U

Adequate power supply and power connections.

The 800 series unit requires two power connections. To guarantee an uninterrupted supply of electricity, each power connection must be fed by a dedicated power source.

Adequate power supply and power connections.

The 800 series and 800 series +1 units require two power connections each. To guarantee an uninterrupted supply of electricity, each power connection must be fed by a dedicated power source.

IP addresses for the management ports.

To avoid delays, you should have the IP address, netmask and gateway addresses on hand. Take note that the management port supports DHCP, see Connecting to the 800 Series Gateway Management Interface, for further information.

IP addresses for the management ports.

To avoid delays, you should have the IP address, netmask and gateway addresses on hand. Take note that the management port supports DHCP, see Connecting to the 800 Series Gateway Management Interface, for further information.



Preventing Electrostatic Discharge Damage

Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. This may occur if electronic printed circuit cards are improperly handled and may cause complete or intermittent failure.




Always follow ESD prevention procedures when removing and replacing modules:
  • Ensure that the equipment is grounded.
  • Wear an ESD-preventive wrist strap and ensure that it makes good contact with your skin. Connect the wrist strap clip to an unpainted surface of the equipment or the grounded equipment rack in order to channel away all ESD voltage safely to ground. To guard against ESD damage and shocks, the wrist strap and cord must be in proper working condition.
  • If no wrist strap is available, and you must work with the equipment, ground yourself by touching a metal part of the chassis.



Recommended Reading

This document is written with the assumption that you have a clear understanding of the installation of the equipment described in this document and you are trained to work with the equipment. If you have any technical questions, TelcoBridges TB Support can be reached at the following numbers, or an email can be sent to: support.


  • Americas & Europe Technical Support Centre (GMT-05:00, Montreal): Telephone: +1-450-655-8993 x131 or x102
  • Asia Technical Support Centre (GMT +08:00, Hong Kong): Telephone: +852-3749-9818
  • 24/7 International Support: Telephone: +1-866-438-4703



Installing the Equipment

This section provides information about the following topics:



Package Contents

Depending on your system requirements, you may receive one or more of the following items:

  • 800 Series Standalone Package
  • 800 Series 1+1 System Package


The contents of these packages are described in the following sections.

800 Series Standalone Package Contents

TMG800, TSG800, TMGIP800

In the box, you will find the following items:

  • One 800 series unit:
    • TMG800, TSG800, or TMGIP800
  • One set of mounting brackets and screws, used to mount the 800 series unit to a 19" rack.
  • One Tmedia serial adapter to interface the serial port of your computer with the RJ-45 port of the 800 series unit.
  • Three CAT5 Ethernet straight cables (male-male), 3 meters in length.
  • One Important Notice (two-sided document containing pertinent product serial numbers, and other important information).
  • One Product Warranty.
  • One packing slip.
  • For AC powered units: Two AC power cables

Not included • A 19” equipment rack. The 800 series unit must be installed on a 19” wide equipment rack.

800 Series 1+1 System Package Contents

TMG800, TSG800, TMGIP800 In the box, you will find the following items:

  • One 800 series unit:
    • TMG800, TSG800, or TMGIP800
  • One set of mounting brackets and screws, used to mount the 800 series unit to a 19" rack.
  • One Tmedia serial adapter, to interface the serial port of your computer with the RJ-45 port of the 800 series unit.
  • Three CAT5 Ethernet straight cables (male-male), 3 meters in length.
  • One Important Notice (two-sided document containing pertinent product serial numbers, and other important information).
  • One Product Warranty.
  • One packing slip.
  • For AC powered units: Two AC power cables


Not included

  • A 19" equipment rack. The 800 series unit must be installed in a standard 19" wide equipment rack.


TMG800 +1, TSG800 +1, TMGIP800 +1

  • One 800+1 series unit. See figure 1.1 on page 2.
  • One set of mounting brackets and screws, used to mount the 800+1 series unit to a 19" rack.
  • One Tmedia serial adapter, to interface the serial port of your computer with the RJ-45 port of the 800 series +1.
  • Three CAT5 Ethernet straight cables (male-male), 3 meters in length.
  • One Important Notice (two-sided document containing pertinent product serial numbers, and other important information).
  • One Product Warranty.
  • One packing slip.
  • For AC powered units: Two AC power cables
  • The associated 1+1 patch panel. This is only available for the TSG800 +1 and TMG800 +1.


Not included:

  • A 19" equipment rack. The 800 series +1 unit must be installed in a standard 19" wide equipment rack.


1+1 Patch Panel One or two 1+1 patch panels are required for the proper connection of each grouping of 8 lines of the 800 series 1+1 system. Cables provided: You are provided with 16 RJ48C cables (yellow), two meters in length with your 1+1 Patch Panel (8 T1/E1).


1+1 Patch Panels for TMG800 +1 and TSG800 +1
1+1 Patch Panel (8/T1/E1) Provides connection for up to 8 T1/E1 lines from the network to the 1+1 Patch Panel (8 T1/E1) and then links to the TMG800/TSG800 and TMG800 +1/TSG800 +1


You are provided with 16 RJ48C cables (yellow), two meters in length, per 1+1 Patch Panel (8 T1/E1) you receive.



Rack Mounting the 800 Series Standalone or the 800 Series 1+1 System

The 800 series equipment is mounted on a customer provided equipment rack using the mounting hardware packaged in the box.

Prerequisites

To rack mount the equipment, you will need:

  • One 19” customer-provided equipment rack. The rack must be solidly anchored to the floor with appropriate support at the top of the racks.
  • Climate controlled room: 0 to +50 Celsius, 0 to 95% non-condensing humidity.



Vertical Placement of the Equipment

The 800 series standalone, 800 series +1, and 1+1 Patch Panel are each housed in a 1U chassis, as tabulated below. It is important that you provide for enough room on the equipment rack to allow for the installation of the equipment.


Consider the available space on your equipment rack and the height of the 800 series gateway equipment. Due to the rear-exhaust heat vents and the efficient heat dissipation design, there is no need to leave any physical vertical space above or below the 800 series gateway equipment on the equipment rack.

800 Series Equipment Physical Height
Model Vertical Height
800 series standalone 1U (1.75 inches or 44.45 mm)
800 series +1 1U (1.75 inches or 44.45 mm)
Patch Panel (one or two) 1U (1.75 inches or 44.45 mm)



Installing the 800 Series Standalone and the 800 Series 1+1 on an Equipment Rack

Both the 800 series standalone and the 800 series 1+1 system are mounted on the 19" equipment rack using the angle brackets and screws provided in the box.

Mounting the 800 Series Standalone:

  1. Using four metal screws, attach one angle bracket to the front, left-hand side of the 800 series unit. Do the same for the angle bracket on the right-hand side.
  2. Start mounting equipment at the top-most position of the rack, keeping in mind the space required on the equipment rack as described in Vertical Placement.


Mounting the 800 Series 1+1 System:

  1. Mount the 800 series unit as mentioned above.
  2. Install the 800 series +1 unit below the 800 series unit.
  3. To attach the 800 series +1 unit to the equipment rack, follow the previous procedure.
  4. Install one or two patch panels below the 800 series +1 unit.


Rack Mounting the Equipment

Choosing your Connection Procedure

Choosing Your Setup
800 Series Standalone 800 Series 1+1 System Adding a Unit
I am setting up an 800 series as a standalone unit. I am setting up an 800 series 1+1 system including:
  • 800 series unit
  • 800 series +1
  • 1+1patch panel(s)

This will create a redundant system.

I am adding an 800 series +1 to an existing system, thereby creating an 800 series 1+1 system
Installing the 800 Series Standalone Installing the 800 Series 1+1 Adding an 800 +1 Unit to an Existing Standalone



Installing the 800 Series Standalone

If you are here, you have a 800 series unit that you will set up as a standalone system. This section covers the following procedures:



Connecting to the 800 Series Gateway Management Interface

The 800 series gateway provides redundant management interfaces enabling administrators to perform management tasks on the 800 series unit.


Prerequisites To communicate with the management interface, the following is needed:

• One or two CAT5 Ethernet cables with RJ45 male-male terminations.


Interconnections The 800 series gateway provides redundant management interfaces each using one gigabit Ethernet network link.


To communicate with the management interface:

  1. Connect the supplied CAT5 Ethernet cable to the port labeled “MGMT0” at the rear of the 800 series gateway. Connect the other end of the same CAT5 cable to the first gigabit Ethernet switch.
  2. If your system employs a second gigabit Ethernet switch for redundancy, connect a second CAT5 Ethernet cable to MGMT1 at the rear of the 800 series gateway. Connect the other end of the same CAT5 cable to the second gigabit Ethernet switch.


The default IP addresses for the management ports are located in the “Important Notice” sheet received with the shipment. MGMT ports are configured in bonding.


If you do not know the default IP address, go to Changing the 800 Series Gateway Management Port IP Address.



Standalone: Connecting to a VoIP Network

The 800 series gateway features redundant GigE ports for connection to different VoIP networks. This provides an access point to manage VoIP traffic. Should one of the IP physical interfaces fail, the 800 series gateway will continue to manage VoIP traffic using the alternate physical interface.


The IP address of the VoIP ports can be modified using the web portal.

Certain configurations of the 800 series gateway will exceed 100 Mbps, therefore 1000 Mbps is recommended.


Prerequisites To connect the 800 series gateway to the VoIP network, you will need:

  • Gigabit layer 2 Ethernet switch. A second one is required to support redundancy of the VoIP interface.
  • One or two CAT5 Ethernet cables with RJ45 male-male terminations.


Connections The 800 series gateway is connected to the VoIP network by one or optionally two Ethernet GigE network links.


To connect the 800 series unit to the VoIP network:

  1. Connect a CAT5 Ethernet cable to VoIP0 at the rear of the 800 series gateway. Connect the other end of the same CAT5 cable to the gigabit Ethernet switch.
  2. If your system employs a second gigabit Ethernet switch for redundancy, connect a second CAT5 Ethernet cable to VoIP1 at the rear of the 800 series gateway. Connect the other end of the same CAT5 cable to the second gigabit Ethernet switch.



Standalone: Connecting to the PSTN

This section only applies to the TMG800 and TSG800 systems.

A TMG800 or TSG800 with 16 RJ48C type ports enables the connection to T1/E1 lines. The termination impedance is set at 100 ohms for T1 lines and 120 ohms for E1 lines. It is possible to connect an external balun to convert the line impedance to 75 ohms.


If you are making your own cables, refer to RJ48C Wiring Diagram: Crossover and Straight Cables, for crossover or straight cable wiring connections.


All of the ports may not be active. T1/E1 ports are activated by software license; the number of active ports depends on the licenses purchased.


To connect to the PSTN:

  1. Start with port 0 located at the top and leftmost position. Connect one cable between this port and the T1/E1 line.
  2. Repeat step 1, using the next available port.



Standalone: Grounding the Equipment Chassis

As a standard safety practice, the chassis of the 800 series gateway must be properly grounded to protect against any contact with an electrical fault condition. It is recommended that the chassis be connected to an earth ground. When the 800 series gateway is installed in an equipment rack, connect the ground wire between the ground lug of the gateway and the equipment rack ground bar. If more than one 800 series gateway is installed in an equipment rack, each 800 series gateway must be grounded directly to the equipment rack ground bar.


Guidelines Use 10 AWG (minimum) stranded ground wire.

  • Terminate equipment side of ground wire with a #10 ring terminal.
  • Keep the length of the ground wire as short as possible.
  • Do NOT daisy chain the ground between equipment. Use a ground bus bar.
  • Do not over tighten ground lug connections.


To connect the 800 series gateway to ground:

  1. Connect one end of a ground wire to the ground lug of the 800 series gateway.
  2. Connect the other end of the ground wire to a ground bar of the equipment rack. If the 800 series gateway is not installed in an equipment rack, connect the ground wire to earth ground. In the case of DC powered units, connect an additional ground wire from the chassis ground terminal of each DC supply.
  3. Verify that the resistance of the ground path is less than 0.5 ohms.




Standalone: Powering Up

The 800 series gateway is furnished with two AC or DC power connections. Only once all other equipment installation work is completed should the 800 series gateway be turned on.

Connecting to AC Power

Prerequisites To power the 800 series gateway, you will need:

  • Two power sources.
  • Two power cables for the 800 series gateway.


To connect to AC Power:

  1. Connect an AC power cable to each AC connector of the 800 series gateway and an AC supply.


It is important to connect both power supplies in order to avoid setting off the audible alarm.




Connecting to DC Power

The 800 series gateway, DC model, is furnished with two DC power supplies.


Fuse and Cabling Requirements 16 AWG wiring must be used and the 48V supply must be protected with a customer provided 5A 48V fuse.


To connect to DC power:

  1. Connect one wire from the positive terminal of the 800 series gateway to the return side of DC power source one.
  2. Connect another wire from the negative terminal of the 800 series gateway to the -48V side of DC power source one.
  3. Connect a ground wire from the ground terminal of the 800 series gateway to earth ground.
  4. Repeat steps 1-3 for the second power DC power source.




Standalone: Start Up


The first time that you connect to an 800 series gateway, the web portal is displayed and you are asked to configure the role of the 800 series gateway. You must set the role as an 800 series standalone.


Once the configuration settings are applied, your 800 series gateway starts up and displays the web portal configuration management tool.


To learn about the IP address for your system or how to change it, refer to Changing the 800 Series Gateway Management Port IP Address.



Configuring the Role

To configure the role of your 800 series gateway as a standalone unit, do the following:

  1. Connect to the web portal of the standalone unit. The Welcome page appears.
  2. Follow the instructions of the web portal to set the role to a standalone gateway.




Installing the 800 Series 1+1

If you are here, you are installing an 800 series 1+1 system. This section covers the following procedures:



Connecting to the 800 Series 1+1 System Management Interfaces

The 800 series gateway provides redundant management interfaces enabling administrators to perform management tasks an the 800 series 1+1 system.


Prerequisites

To communicate with the management interface, the following is needed:

  • Two or four CAT5 Ethernet cables with RJ45 male-male terminations.


Interconnections

An 800 series 1+1 system provides redundant management interfaces for an 800 series and an 800 +1 gateway, each using a gigabit Ethernet network link.


To communicate with the management interface:

  1. Connect a CAT5 Ethernet cable to the port labeled “”MGMT0” at the rear of the 800 series gateway to the first gigabit Ethernet switch.
  2. If your system employs a second Gigabit Ethernet switch for redundancy, connect a second CAT5 Ethernet cable to MGMT1 at the rear of the 800 series gateway. Connect the other end of the same CAT5 cable to a second gigabit Ethernet switch.
  3. Repeat steps 1 and 2 for the 800 series +1 unit.



The default IP addresses for the management ports are located in the “Important Notice” sheet received with the shipment. MGMT ports are configured in bonding.


If you do not know the default IP address, go to Changing the 800 Series Gateway Management Port IP Address.



Connecting to the 800 Series 1+1 System Control Network

Each 800 series gateway features dual GigE Ethernet ports to connect to the 800 series control network. This allows both units to communicate with one another.


Prerequisites

To connect to the control network, you will need:

  • Two CAT5 Ethernet cables with RJ45 male-male terminations.


To connect to the control network:

  1. Connect one CAT5 Ethernet cable between ports ETH0 of both the 800 series and 800 series +1 units.
  2. Connect a second CAT5 Ethernet cable between ports ETH1 of both the 800 series and 800 series +1 units.



Connecting to the 800 Series 1+1 System VoIP Network(s)

Each 800 series gateway features redundant GigE ports for connection to different VoIP networks. This provides an access point to manage VoIP traffic. Should one of the IP physical interface go down, the 800 series 1+1 gateway will continue to manage VoIP traffic using the alternate physical interface.


The IP address of the VoIP ports can be modified using the web portal.

The 800 series 1+1 system requires two (2) gigabit layer 2 Ethernet switches.

Prerequisites

To connect to the VoIP network, you will need:

  • Two gigabit layer 2 Ethernet switches. A second one is required to support redundancy of the VoIP interface.
  • Four CAT5 Ethernet cables with RJ45 male-male terminations.


Connections

The 800 series unit and 800 series +1 VoIP ports must to be connected on both Ethernet GigE network links.


To connect to the VoIP network:

  1. Connect the VoIP0 connector from both the 800 series and 800 series +1 units to the first Ethernet switch.
  2. Connect the VoIP1 connector from both the 800 series and 800 series +1 units to the second Ethernet switch.




Connecting to the PSTN in an 800 Series 1+1 System

This section only applies to the TMG800 and TSG800 systems.

An 800 series 1+1 system has a TDM interface featuring 16 RJ48C type ports enabling the connection to T1/E1 lines. The termination impedance is set at 100 ohms for T1 lines and 120 ohms for E1 lines. It is possible to connect an external balun in order to convert to 75 ohms. If you are making your own cables, refer to Wiring Diagrams crossover or straight cable wiring connections.

All ports may not be active. T1/E1 ports are activated by software license; the number of active ports depends on the licenses purchased.


Patch panels use straight connections. In other words, they do not cross the RX and TX signals. Connections between the patch panels and an 800 series 1+1 system require straight cables. The supplied T1/E1 cables are straight cables. Cables used to connect the network to the 1+1 patch panel must do the cross connection.


To connect to the PSTN:

  1. Connect T1/E1 lines 0-7 of the Network section of the patch panel to the remote equipment.
  2. Connect T1/E1 lines 0-7 from the 'Gateway' section of the patch panel to the RJ48C connectors of the 800 series unit.
  3. Connect T1/E1 lines 0-7 from the 'Gateway 1+1' section of the patch panel to the RJ48C connectors of the 800 series +1 unit.
  4. Repeat step 1 - 3 for lines 8-15, connecting them to a second patch panel.



800 Series 1+1: Grounding the Equipment Chassis

As a standard safety practice, the chassis of the 800 series gateway must be properly grounded to protect against any contact with an electrical fault condition. It is recommended that the chassis be connected to an earth ground. When the 800 series gateway is installed in an equipment rack, connect the ground wire between the ground lug of the gateway and the equipment rack ground bar. If more than one 800 series gateway is installed in an equipment rack, each 800 series gateway must be grounded directly to the equipment rack ground bar.


Guidelines

  • Use 10 AWG (minimum) stranded ground wire.
  • Terminate equipment side of ground wire with a #10 ring terminal.
  • Keep the length of the ground wire as short as possible.
  • Do NOT daisy chain the ground between equipment. Use a ground bus bar.
  • Do not over tighten ground lug connections.


To connect the 800 series gateway to ground:

  1. Connect one end of a ground wire to the ground lug of the 800 series gateway.
  2. Connect the other end of the ground wire to a ground bar of the equipment rack. If the 800 series gateway is not installed in an equipment rack, connect the ground wire to earth ground.
  3. Verify that the resistance of the ground path is less than 0.5 ohms.



800 Series 1+1: Powering Up

The 800 series and 800 series +1 units are furnished with two AC or DC power connections. Only once all other equipment installation work has been completed should the 800 Series 1+1 system be powered up.


Prerequisites: To connect power you will need:

  • Two power sources.
  • Two power cables for every 800 series and 800 series +1 unit.



Connecting to AC Power

To connect to AC Power:

  1. Connect the first power connector of each unit to the first power source.
  2. Connect the second power connector of each unit to the second power source.

800 Series and 800 Series +1 AC Power Connections

Connecting to DC Power

The 800 series gateway, DC model, is furnished with two DC power supplies.


To connect an 800 Series and 800 Series +1 Unit to DC Power:

  1. Connect one wire from the positive terminal of the 800 series gateway to the return side of DC power source one.
  2. Connect another wire from the negative terminal of the 800 series gateway to the -48V side of DC power source one.
  3. Connect a ground wire from the ground terminal of the 800 series gateway to earth ground.
  4. Repeat steps 1-3 for the second power DC power source.




800 Series 1+1: Start Up

After powering up the 800 series 1+1 system, you must configure both units, one as primary and the other as secondary.


Once these configuration settings have been applied, your 800 series 1+1 system will start up and display the web portal configuration management tool.

To learn about the IP address for your system or how to change it, see Changing the 800 Series Gateway Management Port IP Address.

1. Connect to the web portal. The Welcome page appears.

The Welcome page indicates whether the 800 series unit is a primary or secondary.

2. Follow the instructions of the web portal to configure the units of your 800 series 1+1 system, by indicating the following:

  • Primary or secondary
  • VLAN IDs


3. Once you confirm the changes, a progress page is displayed.



Adding an 800 +1 Unit to an Existing Standalone

This procedure will require some system downtime.


To add an 800 series +1 unit to an 800 series standalone unit, you must perform the following procedures:




Reconfigure a Standalone Unit as a Primary Unit in an 800 Series 1+1 System

1. Connect to the web portal of the standalone 800 series unit.

2. Select Hosts from the navigation panel.


3. Select a host from the Host Configuration List.


4. Select the Status tab.


5. Select Reset Host Role.


6. Follow the instructions of the web portal to configure your unit as a primary unit in a new 800 series 1+1 system.

Install the 800 Series +1 unit on the Equipment Rack

The 800 series +1 unit is mounted on a customer provided equipment rack using the mounting hardware packaged in the box. Refer to Rack Mounting the 800 Series Standalone or the 800 Series 1+1 System

Install the 1+1 Patch Panel

If you are installing an 800 series +1 unit, the associated one or two 1+1 patch panels will look like the image to the right. Refer to Standalone: Connecting to the PSTN



Connect to the 800 Series 1+1 Management Interface

The 800 series redundant management interfaces enables administrators to perform management tasks on the 800 series equipment. Connect each management interface to different Ethernet switches.

Follow the procedure described in Connecting to the 800 Series 1+1 System Management Interfaces



Connect to the 800 Series 1+1 Control Network

The 800 series and 800 series +1 units feature dual GigE ports to connect to the 800 series control network, which allows both units to communicate with each another.

Follow the procedure described in Connecting to the 800 Series 1+1 System Control Network



Connect to the 800 Series 1+1 VoIP Network(s)

The 800 series and 800 series +1 units feature dual GigE ports for connection to different VoIP networks. This provides an access point to manage VoIP traffic. Should one of the IP networks fail, the 800 series 1+1 system will continue to manage VoIP traffic using the alternate network.

Follow the procedure described in Connecting to the 800 Series 1+1 System VoIP Network(s)



Connecting to the PSTN Network

This section only applies to the TMG800 and TSG800.

The 800 series gateways feature 8 T1/E1 interfaces for connection to the PSTN network.

Refer to Connecting to the PSTN in an 800 Series 1+1 System



Powering Up the Equipment

The 800 series and 800 series +1 units are furnished with one (1) or two (2) AC or DC power connections. Only once all other equipment installation work has been completed should the 800 series 1+1 system be powered up. See Powering Up.

Equipment Start Up

To learn about the IP address for your system or how to change it, see Changing the 800 Series Gateway Management Port IP Address
  1. Connect to the web portal of the 800 series 1+1 system. The Welcome page appears.
  2. Follow the instructions of the web portal to configure the Vlans.



Verifying the LED Status Indications

Front of Unit

When the equipment is powered, verify the front panel to determine that the LED indication is normal. Refer to the following table:

800 Series Units LED Status
LED Description
Green - Steady Ready
Green - Blinking Starting up

Shutting down

Orange - Steady Shutdown (stopped)
Red - Blinking Fault condition
An alarm will sound if one of the power supplies is faulty. There is no alarm button to disable the alarm. To stop the alarm, you must remove the faulty power supply.



Powering Down

The 800 series 1+1 can be turned off using either the management port or the power button.



Management Port

To shut down the unit using the management port, connect to the management interface using SSH, and enter:

shutdown -hP now

DO NOT TURN OFF the power to the 800 series gateway unless you have already performed the previously mentioned shut down procedure. Allow a minimum of 1 minute time for the VoIP gateway to shut down before turning off the power. Be aware that the shutdown procedure of the unit is logged and traceable for support and warranty purposes.



Power Button

To shut down the unit, press and hold the front power button for one second.

1500

Initial System Configuration

This section provides information about the following topics:



Series Gateway SSH Connection

The 800 Series Gateway is shipped with the TMG-CTRL software preinstalled. To make changes to the system configuration, you must connect the port labeled MGMT0 at the rear of the 800 Series Gateway to a terminal.


To access the 800 series gateway, you must use an SSH connection. The password is set at the factory and is indicated on the shipment sheet.



800 Series Gateway Serial Connection



Physical Connection

Two types of serial connection are possible:

  • Connecting to the USB Port of the 800 Series Gateway.
  • Connecting to the Serial Port of the 800 Series Gateway.



Connecting to the USB Port of the 800 Series Gateway

The Type B USB serial port interface enables administrators to perform management tasks on the 800 series gateway.


To connect to the Type B USB serial port of an 800 series gateway:

  1. Connect the Type A USB connector of the USB cable to a computer.
  2. Connect the Type B USB connector of the USB cable to the USB port of the 800 Series gateway.


USB cable connection

Connecting to the Serial Port of the 800 Series Gateway

The default IP addresses for the management ports are located in the “Important Notice” sheet received with the shipment. MGMT ports are configured in bonding.


If you do not know the default IP address, see Changing the 800 Series Gateway Management Port IP Address.

The serial port interface enables administrators to perform management tasks on the 800 series gateway.


To connect to the serial port of an 800 series gateway:

  1. Connect one end of a CAT5 RJ-45 (male-male) cable to the Tmedia serial adapter (both supplied with unit). Connect the DB9 to RJ-45 to the serial port of the computer and the other end of the CAT5 RJ-45 (male-male) cable to the serial port (labeled 10101) of the 800 series gateway. See Tmedia Serial Adapter Wiring Diagram, for a RJ-45 pin out description.
  2. If your computer’s serial port features a DB9 connector, use the Tmedia serial adapter supplied with your 800 series gateway. If your computer's serial port features a USB connector, you will need to provide a USB to DB9 adapter.


Computer to 800 Series Gateway Serial Port Connection


Conceptual View of a Serial Connection from the 800 Series Gateway to a Computer



Configuring the Terminal Emulator Application

Before communicating with the management interface, you must first configure a terminal emulator or console application to communicate with the 800 series system in order to configure initial settings.


Available terminal emulation software includes:

  • SecureCRT
  • Putty
  • Minicom


To configure the terminal emulator application:

  1. Set the baud rate (bits per second) to 9600
  2. Set the data rate to 8 bits
  3. Set the parity to None
  4. Set the stop bits to 1
  5. Set the flow control to None


See Changing the 800 Series Gateway Management Port IP Address, to learn how to change the IP address of the MGMT0 port.



Changing 800 Series Gateway Management Port Passwords

The following procedure must be performed on the 800 series standalone unit and the 800 series 1+1 system.


Once logged onto the 800 series gateway, type “passwd”, to change the password. The following information will be displayed: 


[root@TB003540 ~]# passwd
Changing password for user root.
New UNIX password:
Retype new UNIX password:
passwd: all authentication tokens updated successfully.



Retrieving 800 Series Gateway Information

The 800 series gateway enables you to retrieve system information with the following shell commands:



Changing the 800 Series Gateway Management Port IP Address

The following procedure must be performed on the 800 series standalone and the 800 series 1+1 system.

Each 800 series gateway has two management ports (mgmt0 and mgmt1). They are configured in bonding by default and the values are located on the “Important Notice” sheet.


It can be modified using the following shell script: 

tbchangeip


If you do not have the “Important Notice” sheet, the default IP address and netmask are set as follows:
  • IP address: 172.24.0.2
  • Netmask: 255.255.255.0



Setting the Time Zone

The following procedure must be performed on the 800 series standalone unit and the 800 series 1+1 system.

You can change the time zone of the 800 series gateway using the following shell command: 

tbtimezone



Configuring the 800 Series Gateway Using the Web Portal

The first time that you connect to the web portal, you will need to configure the role of the 800 series unit.


If your system features an 800 series standalone unit, Start Up.


If your system features an 800 series unit working in conjunction with an 800 series +1, refer to Start Up.


To change the default configuration of an 800 series gateway using the Web Portal, follow the steps described in the Web Portal System Configuration Tutorial Guide.


The Web Portal can be accessed with a Web browser. The default URL is: http://[Tmedia MGMT0 IP address]:12358

The 800 series and 800 series +1 units can access the Web Portal from either one of their IP addresses.

The default login information to access the Web Portal application is:

  • Username: root
  • Password: root



Changing VoIP Interface Addresses

The default address of the VoIP interfaces of the 800 series gateway can be modified. To learn how this is done, refer to the Web Portal tutorial guide on the Telcobridges TB Wiki at docs.telcobridges.com.

System Backups

This section provides information about the following topics:



Creating a Database Backup

It is important that backups be made of system configuration settings in the event of a system failure. It is recommended that a backup be made once the system has been configured. Backups are performed using the web portal.

Downloading a Database Backup

A backup of system data is stored on the hard drive of the 800 series gateway. It is important that system backups be downloaded to an external storage device.

Uploading a Database Backup

An external backup of your database can be uploaded to your 800 series gateway.

Restoring a Database Backup

In the event of a system failure requiring the replacement of an 800 series gateway, a previously saved backup of system settings can be restored to the new unit.

Wiring Diagrams



RJ48C Wiring Diagram: Crossover and Straight Cables



Tmedia Serial Adapter Wiring Diagram



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