Support:Contacting TelcoBridges technical support: Difference between revisions

Revision as of 12:15, 13 September 2024

Worldwide technical support is available via either of the following channels:

Americas & Europe Technical Support Centre (GMT-05:00, Montreal, Canada)
Office hours: Monday to Friday from 09:00 to 17:00 Eastern Time

Phone: +1-450-300-1895

Supported languages: English, French, Mandarin, Cantonese

Asia Technical Support Centre (GMT +08:00)
Office hours: Monday to Friday from 09:00 to 17:00 Vietnam Time

Phone: +1-450-300-2123

Supported languages: English, Vietnamese

EMEA Technical Support Centre (GMT +03:00, TRT)
Office hours: Monday to Friday from 09:00 to 17:00 Turkey Time

Phone: +1-450-300-2091

Supported languages: English, Turkish

24/7 Support International (Public Holiday and non-office hours)

Phone: +1-866-438-4703

Supported languages: English

Note: For customers for who have purchased 24/7 TBSupport bank of hours or have an SLA, please contact TBSupport via this 24/7 hotline for emergency

TelcoBridges
TelcoBridges office number: +1-450-655-8993
E-mail: support@telcobridges.com
TBsupport tracking system: https://support.telcobridges.com

Chat/Teams

Send request to support@telcobridges.com for contacts

Please kindly note that TelcoBridges office is closed during public holidays.

@@ Line 6: / Line 6: @@
 <br>Office hours: Monday to Friday from 09:00 to 17:00 Eastern Time
-Phone: '''+1-450-300-2089<br>'''
+Phone: '''+1-450-300-1895<br>'''
 Supported languages: English, French, Mandarin, Cantonese <br><br>
 '''Asia Technical Support Centre (GMT +08:00)'''
-<br>Office hours: Monday to Friday from 09:00 to 17:00 Indochina Time
+<br>Office hours: Monday to Friday from 09:00 to 17:00 Vietnam Time
 Phone: '''+1-450-300-2123<br>'''
@@ Line 22: / Line 22: @@
 <br>Office hours: Monday to Friday from 09:00 to 17:00 Turkey Time
-Phone: '''+1-450-300-1895'''
+Phone: '''+1-450-300-2091'''
 Supported languages: English, Turkish