Support:Contacting TelcoBridges technical support: Difference between revisions

Revision as of 08:51, 8 June 2022

Worldwide technical support is available via either of the following channels:

Americas & Europe Technical Support Centre (GMT-05:00, Montreal, Canada)
Office hours: Monday to Friday from 09:00 to 17:00 Eastern Time

Phone: +1-450-300-2089

Supported languages: English, French, Mandarin, Cantonese, Spanish, Portuguese

Asia Technical Support Centre (GMT +08:00)
Office hours: Monday to Friday from 09:00 to 17:00 Hong Kong Time

Phone: +1-450-300-2123

Supported languages: English, French, Vietnamese

EMEA Technical Support Centre (GMT +03:00, TRT)
Office hours: Monday to Friday from 09:00 to 17:00 Turkey Time

Phone: +1-450-300-1895

Supported languages: English, Turkish

24/7 Support International (Public Holiday and non-office hours)

Phone: +1-866-438-4703

Supported languages: English

Note: For customers for who have purchased 24/7 TBSupport bank of hours or have an SLA, please contact TBSupport via this 24/7 hotline for emergency

TelcoBridges Offices
General TelcoBridges number: +1-450-655-8993
E-mail: support@telcobridges.com
TBsupport tracking system: https://support.telcobridges.com

Chat/Teams

Send request to support@telcobridges.com for contacts

Please kindly note that TelcoBridges office is closed during public holidays.

@@ Line 1: / Line 1: @@
 {{DISPLAYTITLE:Contacting TelcoBridges technical support}}
-Wordwide technical support is available via either of the following channels:
+Worldwide technical support is available via either of the following channels:
 <br> '''Americas &amp; Europe Technical Support Centre&nbsp;(GMT-05:00,&nbsp; Montreal, Canada)'''
 <br>Office hours: Monday to Friday from 09:00 to 17:00 Eastern Time
-Telephone: '''+1-450-655-8993 x131 or x190 <br>'''
+Phone: '''+1-450-300-2089<br>'''
-E-mail: [mailto:support@telcobridges.com support@telcobridges.com]
-TBsupport tracking system: https://support.telcobridges.com<br>
 Supported languages: English, French, Mandarin, Cantonese, Spanish, Portuguese <br><br>
-'''Asia Technical Support Centre (GMT +08:00, Hong Kong)'''
+'''Asia Technical Support Centre (GMT +08:00)'''
 <br>Office hours: Monday to Friday from 09:00 to 17:00 Hong Kong Time
-Telephone: '''+1-450-655-8993 x191 <br>'''
+Phone: '''+1-450-300-2123<br>'''
-E-mail: [mailto:support@telcobridges.com support@telcobridges.com]
 Supported languages: English, French, Vietnamese
@@ Line 28: / Line 22: @@
 <br>Office hours: Monday to Friday from 09:00 to 17:00 Turkey Time
-Telephone: '''+1-450-300-1895'''
+Phone: '''+1-450-300-1895'''
-E-mail: [mailto:support@telcobridges.com support@telcobridges.com]
 Supported languages: English, Turkish
@@ Line 38: / Line 30: @@
 '''24/7 Support''' '''International''' (Public Holiday and non-office hours)<br>
-Telephone: '''+1-866-438-4703 <br>'''
+Phone: '''+1-866-438-4703 <br>'''
 Supported languages: English
@@ Line 44: / Line 36: @@
 Note: For customers for who have purchased 24/7 TBSupport bank of hours or have an SLA, please contact TBSupport via this 24/7 hotline for emergency
-<br>
-'''Instant Messenger/chat (Skype)'''
+<br>
+'''TelcoBridges Offices''' <br>
+General TelcoBridges number: '''+1-450-655-8993''' <br>
+E-mail: [mailto:support@telcobridges.com support@telcobridges.com] <br>
+TBsupport tracking system: https://support.telcobridges.com <br>
+<br>
+'''Chat/Teams'''
 Send request to [mailto:support@telcobridges.com support@telcobridges.com] for contacts