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About this Guide

This guide provides installation, and setup procedures for 800 series standalone and 800 series 1+1 systems.

Conventions

Product Term Usage
Terminology Description
800 series gateway This term is used when a description applies to both the 800 series standalone and

800 series 1+1 system.

800 series standalone This term is used when a description applies to the 800 series unit operating as a

standalone unit.

800 series 1+1 System This term is used when a description applies to the 800 series unit operating in

conjunction with the 800+1 series unit. This term also includes the 1+1 patch panel.

800 series unit This term is used when a description applies to all variations of the 800 series units,

such as: TMG800, TSG800, and TMGIP800.

800 series +1 unit This term is used when a description applies to all variations of the 800 series +1

units, such as TMG800 +1, TSG800 +1, or TMGIP800 +1.

1+1 Patch Panel This term is used as a generic reference to a 1+1 patch panel, which enables an 800

series unit to connect to an 800 series +1 unit.

To help guide you in the installation of your product, we use the following icons in this document. Take note of the icon that represents the type of installation you are conducting and follow those procedures throughout this guide to ensure proper equipment installation and set up.


Documentation Icons
Graphic Description
This icon appears in the margins of pages describing the 800 series operating as a

standalone unit. If you are installing a standalone unit, read and follow the instructions provided in those sections.

This icon appears in the margins of pages describing the 800 series unit operating in

conjunction with an 800 series +1 and 1+1 patch panel. If you are installing a 1+1 system read and follow the instructions provided in those sections and pages.

Contact Us

If you have comments about this guide or any other TelcoBridges technical documentation, please send an email to marketing.

Introduction

This section provides an introduction of the installation and setup for the following system configurations:

  • 800 Series Standalone: Single gateway unit operating in standalone mode.
  • 800 series 1+1 system: 800 series unit operating in conjunction with an 800 series +1 unit and 1+1 patch panel(s).

Recognizing an 800 Series Standalone versus an 800 Series 1+1 System

800 Series Standalone

The 800 series standalone consists of one telecom unit.

800 Series 1+1 System

The 800 series 1+1 system, see figure 1.1 on page 2, consists of:

  • One telecom unit
  • One +1 telecom unit
  • One or two 1+1 patch panels

Equipment Front and Rear Views

Installation Prerequisites

For the installation to proceed without interruption, it is important that you have all necessary materials on hand.

800 Series Standalone 800 Series 1+1 System
Adequate space for the installation of the 800 series standalone.

You will need to mount the 800 series unit on a 19" equipment rack (customer provided). Your 800 series unit is a 1U unit.



Adequate space for the installation of the 800 series 1+1 system.

You will need to mount the 800 series unit on a 19" equipment rack (customer provided). Your 800 series unit is a 1U unit.

The 1+1 System requires space for the following number of units:

800 Series Unit: 1U 800 Series +1 Unit: 1U 1+1 Patch Panel(s): 1U/2U Total: 3U/4U

Adequate power supply and power connections.

The 800 series unit requires two power connections. To guarantee an uninterrupted supply of electricity, each power connection must be fed by a dedicated power source.

Adequate power supply and power connections.

The 800 series and 800 series +1 units require two power connections each. To guarantee an uninterrupted supply of electricity, each power connection must be fed by a dedicated power source.

IP addresses for the management ports.

To avoid delays, you should have the IP address, netmask and gateway addresses on hand. Take note that the management port supports DHCP, see Connecting to the 800 Series Gateway Management Interface, for further information.

IP addresses for the management ports.

To avoid delays, you should have the IP address, netmask and gateway addresses on hand. Take note that the management port supports DHCP, see Connecting to the 800 Series Gateway Management Interface for further information.

Preventing Electrostatic Discharge Damage

Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. This may occur if electronic printed circuit cards are improperly handled and may cause complete or intermittent failure.





Always follow ESD prevention procedures when removing and replacing modules:
  • Ensure that the equipment is grounded.
  • Wear an ESD-preventive wrist strap and ensure that it makes good contact with your skin. Connect the wrist strap clip to an unpainted surface of the equipment or the grounded equipment rack in order to channel away all ESD voltage safely to ground. To guard against ESD damage and shocks, the wrist strap and cord must be in proper working condition.
  • If no wrist strap is available, and you must work with the equipment, ground yourself by touching a metal part of the chassis.

Recommended Reading

This document is written with the assumption that you have a clear understanding of the installation of the equipment described in this document and you are trained to work with the equipment. If you have any technical questions, TelcoBridges TB Support can be reached at the following numbers, or an email can be sent to: support.


  • Americas & Europe Technical Support Centre (GMT-05:00, Montreal): Telephone: +1-450-655-8993 x131 or x102
  • Asia Technical Support Centre (GMT +08:00, Hong Kong): Telephone: +852-3749-9818
  • 24/7 International Support: Telephone: +1-866-438-4703

Installing the Equipment

Package Contents

Depending on your system requirements, you may receive one or more of the following items:

  • 800 Series Standalone Package
  • 800 Series 1+1 System Package

The contents of these packages are described in the following sections.

800 Series Standalone Package Contents

TMG800, TSG800, TMGIP800

In the box, you will find the following items:

  • One 800 series unit:
    • TMG800, TSG800, or TMGIP800
  • One set of mounting brackets and screws, used to mount the 800 series unit to a 19" rack.
  • One Tmedia serial adapter to interface the serial port of your computer with the RJ-45 port of the 800 series unit.
  • Three CAT5 Ethernet straight cables (male-male), 3 meters in length.
  • One Important Notice (two-sided document containing pertinent product serial numbers, and other important information).
  • One Product Warranty.
  • One packing slip.
  • For AC powered units: Two AC power cables

Not included • A 19” equipment rack. The 800 series unit must be installed on a 19” wide equipment rack.

800 Series 1+1 System Package Contents

TMG800, TSG800, TMGIP800 In the box, you will find the following items:

  • One 800 series unit:
    • TMG800, TSG800, or TMGIP800
  • One set of mounting brackets and screws, used to mount the 800 series unit to a 19" rack.
  • One Tmedia serial adapter, to interface the serial port of your computer with the RJ-45 port of the 800 series unit.
  • Three CAT5 Ethernet straight cables (male-male), 3 meters in length.
  • One Important Notice (two-sided document containing pertinent product serial numbers, and other important information).
  • One Product Warranty.
  • One packing slip.
  • For AC powered units: Two AC power cables

Not included

  • A 19" equipment rack. The 800 series unit must be installed in a standard 19" wide equipment rack.


TMG800 +1, TSG800 +1, TMGIP800 +1

  • One 800+1 series unit. See figure 1.1 on page 2.
  • One set of mounting brackets and screws, used to mount the 800+1 series unit to a 19" rack.
  • One Tmedia serial adapter, to interface the serial port of your computer with the RJ-45 port of the 800 series +1.
  • Three CAT5 Ethernet straight cables (male-male), 3 meters in length.
  • One Important Notice (two-sided document containing pertinent product serial numbers, and other important information).
  • One Product Warranty.
  • One packing slip.
  • For AC powered units: Two AC power cables
  • The associated 1+1 patch panel. This is only available for the TSG800 +1 and TMG800 +1.

Not included: • A 19" equipment rack. The 800 series +1 unit must be installed in a standard 19" wide equipment rack.


1+1 Patch Panel One or two 1+1 patch panels are required for the proper connection of each grouping of 8 lines of the 800 series 1+1 system. Cables provided: You are provided with 16 RJ48C cables (yellow), two meters in length with your 1+1 Patch Panel (8 T1/E1).


1+1 Patch Panels for TMG800 +1 and TSG800 +1
1+1 Patch Panel (8/T1/E1) Provides connection for up to 8 T1/E1 lines from the network to the 1+1 Patch Panel (8 T1/E1) and then links to the TMG800/TSG800 and TMG800 +1/TSG800 +1


You are provided with 16 RJ48C cables (yellow), two meters in length, per 1+1 Patch Panel (8 T1/E1) you receive.

Rack Mounting the 800 Series Standalone or the 800 Series 1+1 System

The 800 series equipment is mounted on a customer provided equipment rack using the mounting hardware packaged in the box.

Prerequisites

To rack mount the equipment, you will need:

  • One 19” customer-provided equipment rack. The rack must be solidly anchored to the floor with appropriate support at the top of the racks.
  • Climate controlled room: 0 to +50 Celsius, 0 to 95% non-condensing humidity.

Vertical Placement of the Equipment

The 800 series standalone, 800 series +1, and 1+1 Patch Panel are each housed in a 1U chassis, as tabulated below. It is important that you provide for enough room on the equipment rack to allow for the installation of the equipment.


Consider the available space on your equipment rack and the height of the 800 series gateway equipment. Due to the rear-exhaust heat vents and the efficient heat dissipation design, there is no need to leave any physical vertical space above or below the 800 series gateway equipment on the equipment rack.

800 Series Equipment Physical Height
Model Vertical Height
800 series standalone 1U (1.75 inches or 44.45 mm)
800 series +1 1U (1.75 inches or 44.45 mm)
Patch Panel (one or two) 1U (1.75 inches or 44.45 mm)

Installing the 800 Series Standalone and the 800 Series 1+1 on an Equipment Rack

Both the 800 series standalone and the 800 series 1+1 system are mounted on the 19" equipment rack using the angle brackets and screws provided in the box.

Mounting the 800 Series Standalone:

  1. Using four metal screws, attach one angle bracket to the front, left-hand side of the 800 series unit. Do the same for the angle bracket on the right-hand side.
  2. Start mounting equipment at the top-most position of the rack, keeping in mind the space required on the equipment rack as described in Vertical Placement.


Mounting the 800 Series 1+1 System:

  1. Mount the 800 series unit as mentioned above.
  2. Install the 800 series +1 unit below the 800 series unit.
  3. To attach the 800 series +1 unit to the equipment rack, follow the previous procedure.
  4. Install one or two patch panels below the 800 series +1 unit.


Choosing your Connection Procedure

Choosing Your Setup
800 Series Standalone 800 Series 1+1 System Adding a Unit
I am setting up an 800 series as a standalone unit. I am setting up an 800 series 1+1 system including:
  • 800 series unit
  • 800 series +1
  • 1+1patch panel(s)

This will create a redundant system.

I am adding an 800 series +1 to an existing system, thereby creating an 800 series 1+1 system
800 Series Standalone Installation Procedure 800 Series 1+1 System Installation Procedure Adding an 800 +1 Unit to an Existing Standalone Installation Procedure

Installation Procedure: 800 Series Standalone

Connecting to the 800 Series Gateway Management Interface

Connecting to a VoIP Network

Connecting to the PSTN

Grounding the Equipment Chassis

Powering Up

Connecting to AC Power

Connecting to DC Power

Start Up

Configuring the Role

Installation Procedure: 800 Series 1+1

Connecting to the 800 Series 1+1 System Management Interfaces

Connecting to the 800 Series 1+1 System Control Network

Connecting to the 800 Series 1+1 System VoIP Network(s)

Connecting to the PSTN in an 800 Series 1+1 System

Grounding the Equipment Chassis

Powering Up

Connecting to AC Power

Connecting to DC Power

Start Up

Installation Procedure: Adding an 800 +1 Unit to an Existing Standalone

Reconfigure a Standalone Unit as a Primary Unit in an 800 Series 1+1 System

Install the 800 Series +1 unit on the Equipment Rack

Install the 1+1 Patch Panel

Connect to the 800 Series 1+1 Management Interface

Connect to the 800 Series 1+1 Control Network

Connect to the 800 Series 1+1 VoIP Network(s)

Connect to the PSTN Network

Power Up the Equipment

Start Up

Verifying the LED Status Indications

Powering Down

Management Port

Power Button

Initial System Configuration

Series Gateway SSH Connection

800 Series Gateway Serial Connection

Physical Connection

Connecting to the USB Port of the 800 Series Gateway

Connecting to the Serial Port of the 800 Series Gateway

Configuring the Terminal Emulator Application

Changing 800 Series Gateway Management Port Passwords

Retrieving 800 Series Gateway Information

Changing the 800 Series Gateway Management Port IP Address

Setting the Time Zone

Configuring the 800 Series Gateway Using the Web Portal

Changing VoIP Interface Addresses

System Backups

Creating a Database Backup

Downloading a Database Backup

Uploading a Database Backup

Restoring a Database Backup

Wiring Diagrams

RJ48C Wiring Diagram: Crossover and Straight Cables

Tmedia Serial Adapter Wiring Diagram