Actions

Accessing the Call Recording

Applies to version(s): v2.8, 2.9

Recorded files can be accessed in two different ways:

  • From the Tmedia file system using ssh, scp.
  • Using the Web Portal.


To access call recordings using the Web Portal:

1-Click Call Trace in the navigation panel.


2-Use the parameters in the filter section to refine your search.

  • Click Apply


3-Select the desired call from the Call List table.


4-Click Download audio file