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Support:How To Get Toolpack Crash Dump

Revision as of 08:03, 17 December 2010 by Abrassard (talk | contribs) (Created page with 'When a Toolpack application (release 2.5 and up) crashes, it automatically generates a debug dump that can be sent to TelcoBridges for analysis. These dumps are located here: <br…')
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When a Toolpack application (release 2.5 and up) crashes, it automatically generates a debug dump that can be sent to TelcoBridges for analysis. These dumps are located here: 

 /lib/tb/toolpack/setup/12358/2.5/apps/[crashed application]/dumps/*.dmp



Please provide any .dmp file found in that folder (or at least the most recent) to TelcoBridges. We will be able, from this dump, to get the call stack of the crashed thread, and the file/line where the crash occurred, which greatly helps debugging.

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