Toolpack Installation:Toolpack installer troubleshooting: Difference between revisions

Revision as of 11:25, 17 May 2010

This page list a series of problems/solutions that was encounter while running the Toolpack installer.

Linux

Installer error output:

./TBToolPack-2.4.24-Linux-centos5-x86_64-Install
couldn't load file "/tmp/tcl86t5pk": /tmp/tcl86t5pk: failed to map segment from shared object: Operation not permitted
while executing
"load /installkitvfs/lib/itcl/libitcl3.3.so Itcl"
("package ifneeded" script)
invoked from within
"package require Itcl"
(in namespace eval "::" script line 3707)
invoke

Solution:

This is a permission problem:

Give execute permission to /tmp directory

Check that /tmp can be execute application with 'mount' command
If the /tmp cannot execute then modify the /etc/fstable to allow execution. For more info see www.tuxfiles.org/linuxhelp/fstab.html

Disable SELinux:

See SELinux for help

Windows

Installer error:

During the installation of msvc8, the installer fails because of ODBC dependencies error when running tbinstall_helper.exe

Solution:

Re-install the msvc 2005 Redistributables:

Go to the "Add or Remove Programs" from you control panel.
2- Uninstall the Microsoft Visual C++ 2005 Redistributable (only).
3- Go to the wiki for your installation guide:
For v2.3 or v2.4

-http://docs.telcobridges.com/mediawiki/index.php/Toolpack_prerequisite_Windows_XP_2-3
For v2.5
-http://docs.telcobridges.com/mediawiki/index.php/Toolpack_prerequisite_Windows_XP_2-5

Re-install the "MSVC8 Redistributable" with the supplied link

@@ Line 1: / Line 1: @@
 This page list a series of problems/solutions that was encounter while running the Toolpack installer.<br>
-== Linux<br> ==
+== Linux<br>  ==
-=== '''Installer error output:''' <br> ===
+=== '''Installer error output:''' <br>  ===
-<blockquote>
+<blockquote>./TBToolPack-2.4.24-Linux-centos5-x86_64-Install<br>couldn't load file "/tmp/tcl86t5pk": /tmp/tcl86t5pk: failed to map segment from shared object: Operation not permitted<br> while executing<br>"load /installkitvfs/lib/itcl/libitcl3.3.so Itcl"<br> ("package ifneeded" script)<br> invoked from within<br>"package require Itcl"<br> (in namespace eval "::" script line 3707)<br> invoke<br> </blockquote>
-./TBToolPack-2.4.24-Linux-centos5-x86_64-Install<br>couldn't load file "/tmp/tcl86t5pk": /tmp/tcl86t5pk: failed to map segment from shared object: Operation not permitted<br> while executing<br>"load /installkitvfs/lib/itcl/libitcl3.3.so Itcl"<br> ("package ifneeded" script)<br> invoked from within<br>"package require Itcl"<br> (in namespace eval "::" script line 3707)<br> invoke<br>
+=== Solution:<br>  ===
-</blockquote>
-=== Solution:<br> ===
 This is a permission problem:<br>
-==== Give execute permission to /tmp directory ====
+==== Give execute permission to /tmp directory  ====
 *Check that /tmp can be execute application with 'mount' command<br>
 *If the /tmp cannot execute then modify the /etc/fstable to allow execution. For more info see [http://www.tuxfiles.org/linuxhelp/fstab.html www.tuxfiles.org/linuxhelp/fstab.html]
+<br>
+==== Disable SELinux:  ====
+*See [[SELinux]] for help
+<br>
-==== Disable SELinux: ====
+== Windows<br>  ==
-*See [[SELinux]] for help
+<br>
+=== Installer error:<br>  ===
+During the installation of msvc8, the installer fails because of ODBC dependencies error when running tbinstall_helper.exe<br>
 <br>
-== Windows<br> ==
+=== Solution:<br> ===
 <br>
+==== Re-install the msvc 2005 Redistributables:<br> ====
-<br>
+*Go to the "Add or Remove Programs" from you control panel.
+*2- Uninstall the Microsoft Visual C++ 2005 Redistributable (only).
+*3- Go to the wiki for your installation guide:
+*For v2.3 or v2.4
-<br>
+-http://docs.telcobridges.com/mediawiki/index.php/Toolpack_prerequisite_Windows_XP_2-3<br> For v2.5<br> -http://docs.telcobridges.com/mediawiki/index.php/Toolpack_prerequisite_Windows_XP_2-5<br><br>
-<br>
+*Re-install the "MSVC8 Redistributable" with the supplied link
 <br>