TBReport: Difference between revisions
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[[Image:Maintenance_Report_Archive_list.png]]<br><br> | [[Image:Maintenance_Report_Archive_list.png]]<br><br> | ||
This will create a single file that can be downloaded for analysis, or sent to the TelcoBridges support team (support@telcobridges.com)<br> | This will create a single file that can be downloaded for analysis, or sent to the TelcoBridges support team (support@telcobridges.com)<br> | ||
[[category:FAQ]] | |||
Revision as of 10:31, 11 January 2023
| This article applies to: | Product | Version |
| Tmedia | 2.9, 2.10, 3.0, 3.2 |
You can create a report (Called TBreport or TB report) directly from the web portal. This report captures the following logs from the system:
- Backup of the configuration (mysql DB backup)
- Application logs including:
- gateway (routing and other high-level functions)
- logtrace (low-level hardware traces)
- Stream_server
- tboam_app (Application and HA manager)
- tbsnmpagent
- tbuctwriter
- toolpack_engine (Signaling processing)
- toolpack_sys_manager (Hardware configuration)
- tb640debug (low level configuration of the hardware units)
- tbtelnetdump (low level commands on hardware units)
To activate the report:
- Select Report from the navigation menu.
Select the time range and click Create.


This will create a single file that can be downloaded for analysis, or sent to the TelcoBridges support team (support@telcobridges.com)