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Using a spare unit: Difference between revisions

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This procedure is used to replace a unit with a spare unit or another unit with a normal license.
This procedure is used to replace a Tmedia device with a spare device, or another device with a normal license.


== Prerequisite==
== Prerequisite==
Prior to replacing hardware, you must have the following:  
Prior to replacing the hardware, you must have the following:  


*Phillips screwdriver
*Phillips screwdriver
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=== Backup your system configuration===
=== Backup your system configuration===
Before Proceeding with the procedure, it is wise to backup your configuration. Please follow this link: [[Troubleshooting_Toolpack#System_configuration_backup|Backup procedure]]<br>
Before Proceeding with the procedure, it is wise to backup your configuration. Please follow this link: [[Troubleshooting_Toolpack#System_configuration_backup|Backup procedure]]<br>
Note: The database backup should be done and stored at a safe place regularly
'''Note:''' The database backup should be done regularly, and stored in a secure place.


== Choose Your Maintenance Procedure ==
== Choose Your Maintenance Procedure ==

Latest revision as of 10:18, 30 May 2022

This procedure is used to replace a Tmedia device with a spare device, or another device with a normal license.

Prerequisite

Prior to replacing the hardware, you must have the following:

Retrieve spare license

To activate a spare Tmedia device, refer to the Customer Dashboard

Backup your system configuration

Before Proceeding with the procedure, it is wise to backup your configuration. Please follow this link: Backup procedure
Note: The database backup should be done regularly, and stored in a secure place.

Choose Your Maintenance Procedure