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Customer Dashboard:Spare Device Activation A: Difference between revisions

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{{DISPLAYTITLE: Customer Dashboard: Spare Device Activation}}
{{DISPLAYTITLE: Customer Dashboard: Spare Device Activation}}


When a spare device is used as a temporary replacement for another device, it must be activated using the same license.  
A spare Tmedia device can be used as temporary replacement of another Tmedia device.


To activate a temporary device:
'''Note:''' You must have a spare Tmedia device for this procedure to work.


1. Click '''Create an account'''  
To activate a temporary Tmedia device:
 
1. Click the '''Tmedia''' tab.


[[Image:Dashboard_SpareActivation_1.png|600px]] <br><br>
[[Image:Dashboard_SpareActivation_1.png|600px]] <br><br>


2. Provide the following identification information:
* Then enter the Serial number of the spare unit and the version to download. The customer must have spare units or else it won't be possible.


 
2. Click '''Temporarily Replace with a Spare Device'''
* Click '''Next'''


[[Image:Dashboard_SpareActivation_2.png|600px]] <br><br>
[[Image:Dashboard_SpareActivation_2.png|600px]] <br><br>




3.
3. Enter the following information:
 
* Serial number of the spare Tmedia unit
* The software version to download
*Click '''Ok'''


[[Image:Dashboard_SpareActivation_3.png|600px]] <br><br>
[[Image:Dashboard_SpareActivation_3.png|600px]] <br><br>

Revision as of 11:34, 6 April 2022


A spare Tmedia device can be used as temporary replacement of another Tmedia device.

Note: You must have a spare Tmedia device for this procedure to work.

To activate a temporary Tmedia device:

1. Click the Tmedia tab.




2. Click Temporarily Replace with a Spare Device




3. Enter the following information:

  • Serial number of the spare Tmedia unit
  • The software version to download
  • Click Ok



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