Accessing Recording A: Difference between revisions
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=== '''''Applies to version(s): | === '''''Applies to version(s): 2.8, 2.9, 2.10, 3.0, 3.1, 3.2''''' === | ||
{{DISPLAYTITLE:Accessing the Call Recording}} | {{DISPLAYTITLE:Accessing the Call Recording}} | ||
Revision as of 14:13, 8 September 2020
Applies to version(s): 2.8, 2.9, 2.10, 3.0, 3.1, 3.2
Recorded files can be accessed in two different ways:
- From the Tmedia file system using ssh, scp.
- Using the Web Portal.
To access call recordings using the Web Portal:
1-Click Call Trace in the navigation panel.
2-Use the parameters in the filter section to refine your search.
- Click Apply
3-Select the desired call from the Call List table.
4-Click Download audio file
