Upgrading Toolpack

There are three types of Toolpack upgrades. They are major, minor and license upgrades.

Note: A fourth type of intervention, not considered an upgrade, is a system reconfiguration.

! Before proceeding with an upgrade, ensure that the active configuration is activated and that there are no errors:

Global -> Systems -> Edit -> Activate

Major Upgrades

It is considered to be a major upgrade when changing from one full release version or a major point release to another. For example, v2.2 to v2.3 or v2.3 to v2.4.

Major upgrades require service interruption.

• Major upgrade procedure for Toolpack release v2.6 from v2.3, v2.4 or v2.5
  • For Toolpack release v2.2, follow the Major upgrade procedure for Toolpack release v2.3 followed by the Major upgrade procedure for Toolpack release v2.6
• Major upgrade procedure for Toolpack release v2.5 from v2.3 or v2.4
  • For Toolpack release v2.2, follow the Major upgrade procedure for Toolpack release v2.3 followed by the Major upgrade procedure for Toolpack release v2.5
• Major upgrade procedure for Toolpack release v2.4
  • From Toolpack release v2.3 (No new prerequisites, v2.4 major upgrade procedure)
  • From Toolpack release v2.2 (Refer to v2.3 major upgrade procedure)
• Major upgrade procedure for Toolpack release v2.3

Minor Upgrades

It is considered a minor upgrade when moving, for example, from upgrading a minor point release (e.g., v2.3.1 to v2.3.2). Minor upgrades can be done without service interruption if the system is HA.

• Minor upgrade procedure for Toolpack release v2.6
• Minor upgrade procedure for Toolpack release v2.5
• Minor upgrade procedure for Toolpack release v2.4 (Refer to v2.3 minor upgrade procedure)
• Minor upgrade procedure for Toolpack release v2.3

License Upgrades

A license upgrade activates new functionality or capacity in the system. Example of license upgrades include adding SS7 signalling or unlocking additional IVR capabilities.

• License upgrade procedure for Toolpack release v2.6 (Refer to v2.3 license upgrade procedure)
• License upgrade procedure for Toolpack release v2.5 (Refer to v2.3 license upgrade procedure)
• License upgrade procedure for Toolpack release v2.4 (Refer to v2.3 license upgrade procedure)
• License upgrade procedure for Toolpack release v2.3

System Reconfiguration

A system reconfiguration is required when:

• Upgrading to a multi-host system
• Upgrading to a database HA system
• Modifying basic parameters such as SystemId, Primary local IP, or Secondary local IP
• Modifying configuration databases parameters

It is important to note that system reconfiguration requires service interruption.

To reconfigure the SystemId follow this procedure:

• SystemId reconfiguration procedure for Toolpack release v2.3

For all other types of reconfiguration follow this procedure:

• System reconfiguration procedure for Toolpack release v2.3