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|[[File:NoteIcon.png|100px]]|| To learn about the IP address for your system or how to change it, refer to [[Changing_3200_Series_Gateway_Management_Port_Passwords]].
|[[File:NoteIcon.png|100px]]|| To learn about the IP address for your system or how to change it, refer to [[3200 Series Gateway Standalone and 1+1#Changing_3200_Series_Gateway_Management_Port_Passwords|IP Address and Changing it]].
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Revision as of 10:56, 9 August 2024

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Installation Guide

About this Guide

This guide provides installation, and setup procedures for the 3200 series standalone and 3200 series 1+1 systems.

Conventions

Product Term Usage
Terminology Description
3200 series gateway This term is used when a description applies to both the 3200 series standalone and 3200 series 1+1 system.
3200 series standalone This term is used when a description applies to the 3200 series unit operating as a standalone unit.
3200 series 1+1 System This term is used when a description applies to the 3200 series unit operating in conjunction with the 3200+1 series unit. This term also includes the 1+1 patch panel.
3200 series unit This term is used when a description applies to all variations of the 3200 series units, such as: TMG3200 (TMG3200-TE, TMG3200-DS3, or TMG3200-STM1), or TSG3200 (TSG3200 TSG3200-TE, TSG3200-DS3), or TMGIP3200.
3200-TE This term is used when a description applies to the TMG3200-TE and TSG3200-TE.
3200-DS3 This term is used when a description applies to the TMG3200-DS3 and TSG3200-DS3.
3200-STM1 This term is used when a description applies to the TMG3200-STM1 and TSG3200-STM1.
3200 series +1 unit This term is used when a description applies to all variations of the 3200 series +1 units, such as: TMG3200 +1 (TMG3200-TE, TMG3200-DS3, or TMG3200-STM1), or TSG3200 +1 (TSG3200-TE, TSG3200-DS3), or TMGIP3200 +1.
1+1 Patch Panel This term is used as a generic reference to a 1+1 patch panel, which enables an 3200

series unit to connect to an 3200 series +1 unit.

To help guide you in the installation of your product, we use the following icons in this document. Take note of the icon that represents the type of installation you are conducting and follow those procedures throughout this guide to ensure proper equipment installation and set up.


Documentation Icons
Graphic Description
This icon appears in the margins of pages describing the 3200 series operating as a

standalone unit. If you are installing a standalone unit, read and follow the instructions provided in those sections.

This icon appears in the margins of pages describing the 3200 series unit operating in

conjunction with an 3200 series +1 and 1+1 patch panel. If you are installing a 1+1 system read and follow the instructions provided in those sections and pages.



Contact Us

If you have comments about this guide or any other TelcoBridges technical documentation, please send an email to marketing.

Introduction

This section provides an introduction of the installation and setup for the following system configurations:

  • 3200 Series Standalone: Single gateway unit operating in standalone mode.
  • 3200 series 1+1 system: 3200 series unit operating in conjunction with an 3200 series +1 unit and 1+1 patch panel(s).


The following topics are covered:



Recognizing a 3200 Series Standalone versus a 3200 Series 1+1 System

3200 Series Standalone

The 3200 series standalone consists of one telecom unit.

3200 Series 1+1 System

The 3200 series 1+1 system consists of:

  • One telecom unit
  • One +1 telecom unit
  • One or two 1+1 patch panels

Product Images

3200 Series and 3200 Series +1 (Front and Rear Views)

1+1 Patch Panels (Front and Rear Views)

Installation Prerequisites

For the installation to proceed without interruption, it is important that you have all necessary materials on hand.

3200 Series Standalone 3200 Series 1+1 System
Adequate space for the installation of the 3200 series standalone.

You will need to mount the 800 series unit on a 19" equipment rack (customer provided). Your 3200 series unit is a 1U unit.



Adequate space for the installation of the 3200 series 1+1 system.

You will need to mount the 800 series unit on a 19" equipment rack (customer provided). Your 3200 series unit is a 1U unit.

The 1+1 System requires space for the following number of units:

3200 Series Unit:        1U

3200 Series +1 Unit:   1U

1+1 Patch Panel(s):    1U/2Ua

Total:                            3U/4Ub

Adequate power supply and power connections.

The 3200 series unit requires two power connections to provide for its redundant power supply.


To guarantee an uninterrupted supply of electricity, each power connection must be fed by a dedicated power source.

Adequate power supply and power connections.

The 3200 series and 3200 series +1 units require two power connections each, as they are equipped with redundant power supplies. To guarantee an uninterrupted supply, each power connection must be fed by a dedicated power source.

IP addresses for the management ports.

To avoid delays, you should have the IP address, netmask and gateway addresses on hand. Take note that the management port supports DHCP, see Connecting to the 3200 Series Gateway Management Interface, for further information.

IP addresses for the management ports.

To avoid delays, you should have the IP address, netmask and gateway addresses on hand. Take note that the management port supports DHCP, see Connecting to the 3200 Series Gateway Management Interface, for further information.

a: 1U per 1+1 patch panel, 2U if two patch panels are required

b: Depending on whether your system requires 1 or 2 patch panels. Refer to “3200 Series 1+1 System Package Contents”

Preventing Electrostatic Discharge Damage

Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. This may occur if electronic printed circuit cards are improperly handled and may cause complete or intermittent failure.




Always follow ESD prevention procedures when removing and replacing modules:
  • Ensure that the equipment is grounded.
  • Wear an ESD-preventive wrist strap and ensure that it makes good contact with your skin. Connect the wrist strap clip to an unpainted surface of the equipment or the grounded equipment rack in order to channel away all ESD voltage safely to ground. To guard against ESD damage and shocks, the wrist strap and cord must be in proper working condition.
  • If no wrist strap is available, and you must work with the equipment, ground yourself by touching a metal part of the chassis.



Recommended Reading

This document is written with the assumption that you have a clear understanding of the installation of the equipment described in this document and you are trained to work with the equipment. If you have any technical questions, TelcoBridges TB Support can be reached at the following numbers, or an email can be sent to: support.


  • Americas & Europe Technical Support Centre (GMT-05:00, Montreal): Telephone: +1-450-655-8993 x131 or x102
  • Asia Technical Support Centre (GMT +08:00, Hong Kong): Telephone: +852-3749-9818
  • 24/7 International Support: Telephone: +1-866-438-4703



Installing the Equipment

This section provides information about the following topics:





Package Contents

Depending on your system requirements, you may receive one or more of the following items:

  • 3200 Series Standalone Package
  • 3200 Series 1+1 System Package
  • 1+1 Patch Panels


The contents of these packages are described in the following sections.

3200 Series Standalone Package Contents

TMG3200, TSG3200, TMGIP3200

In the box, you will find the following items:

  • One 3200 series unit:
    • TMG3200, TSG3200, or TMGIP3200
  • One 3200 series unit:
    • TMG3200 (TMG3200-TE, TMG3200-DS3, or TMG3200-STM1), or TSG3200 (TSG3200-TE,TSG3200-DS3), or TMGIP3200.
  • One set of mounting brackets and screws, used to mount the 3200 series unit to a 19" rack.
  • One DB-9 to RJ-45 adapter to interface the serial port of your computer with the RJ-45 port of the 3200 series unit.
  • Three CAT5 Ethernet (blue) straight cables (male-male), 3 meters in length.
  • One Important Notice (two-sided document containing pertinent product serial numbers, and other important information).
  • One Product Warranty.
  • One packing slip.
  • Two AC power cables


Specifically with the 3200-TE unit, you will also have:

  • One or two patch panel(s)
  • Two SCSI cables per patch panel.


Not included • A 19” equipment rack. The 3200 series unit must be installed on a 19” wide equipment rack.

3200 Series 1+1 System Package Contents

In the box, you will find the following items:

  • One 3200 series unit:
    • TMG3200 (TMG3200-TE, TMG3200-DS3, or TMG3200-STM1), or TSG3200 (TSG3200-TE, TSG3200-DS3), or TMGIP3200.
  • One set of mounting brackets and screws, used to mount the 3200 series unit to a 19" rack.
  • One DB-9 to RJ-45 adapter to interface the serial port of your computer with the RJ-45 port of the 3200 series unit.
  • Three CAT5 Ethernet (blue) straight cables (male-male), 3 meters in length.
  • One Important Notice (two-sided document containing product serial numbers, and other important information).
  • One Product Warranty.
  • One packing slip.
  • Two AC power cables


Not included

  • A 19” equipment rack. The 3200 series unit must be installed on a 19” wide equipment rack.

TMG3200 +1, TSG3200 +1, TMGIP3200 +1


In the box, you will find the following items:

  • One 3200 +1 series unit:
    • TMG3200 +1 (TMG3200-TE, TMG3200-DS3, or TMG3200-STM1), or TSG3200 +1 (TSG3200-TE, TSG3200-DS3), or TMGIP3200 +1.
  • One set of mounting brackets and screws, used to mount the 3200 +1 series unit to a 19" rack.
  • One DB-9 to RJ-45 adapter to interface the serial port of your computer with the RJ-45 port of the 3200 + 1 series unit.
  • Three CAT5 Ethernet (blue) straight cables (male-male), 3 meters in length.
  • One Important Notice (two-sided document containing pertinent product serial numbers, and other important information).
  • One Product Warranty.
  • One packing slip.
  • Two AC power cables

Not included • A 19” equipment rack. The 3200 +1 series unit must be installed on a 19” wide equipment rack.


1+1 Patch Panels

1+1 patch panels are required for the proper connection of the 3200 series 1+1 system, and are automatically included when a 3200 +1 series unit is ordered. The following table lists the various 1+1 patch panels that you will receive based upon the type of 3200 series telecom unit integrated in your 3200 series 1+1 system.


1+1 Patch Panels
1+1 Patch Panel (32/T1/E1) Provides connection for up to 32 T1/E1 lines from the network to the 3200-TE and 3200-TE+1.


To connect the 3200-TE-16 and the 3200-TE-32 to their respective +1 units and the network, you will required one 1+1 Patch Panel (32 T1/E1).


To connect the 3200-TE-48 and the 3200-TE-64 to their respective +1 units and the network, you will require two 1+1 Patch Panel (32 T1/E1).


Cables provided: 4 SCSI straight cables per 1+1 Patch Panel (32 T1/E1). Three meters in length. This provides connection for up to 32 lines.

1+1 Patch Panel (DS3) Provides connection for up to 3 DS3 lines from the network to the 3200-DS3 and 3200-DS3+1.


Cables provided (with each 1+1 Patch Panel (DS3)):

  • 4 DS3 cables, each two meters in length, are shipped for each DS3 that is ordered. (4, 8, or 12 cables)
  • 4 RJ48C straight cables (yellow), two meters in length.
1+1 Patch Panel (STM1) Provides connection of 1 STM1 line from the network to the 3200-STM1 and 3200-STM1+1.


Cables provided (with each 1+1 Patch Panel (STM1)):

  • 4 pairs of fiber optic cables, two meters in length.
  • 4 RJ48C straight cables (yellow), two meters in length.

Rack Mounting the 3200 Series Standalone or the 3200 Series 1+1 System

The 3200 series equipment is mounted on a customer provided equipment rack using the mounting hardware packaged in the box.

Prerequisites

To rack mount the equipment, you will need:

  • One 19” customer-provided equipment rack. The rack must be solidly anchored to the floor with appropriate support at the top of the racks.
  • Climate controlled room: 0 to +50 Celsius, 0 to 95% non-condensing humidity.



Vertical Placement of the Equipment

The 3200 series standalone, 3200 series +1, and 1+1 Patch Panel are each housed in a 1U chassis, as tabulated below. It is important that you provide for enough room on the equipment rack to allow for the installation of the equipment.


Consider the available space on your equipment rack and the height of the 3200 series gateway equipment. Due to the rear-exhaust heat vents and the efficient heat dissipation design, there is no need to leave any physical vertical space above or below the 3200 series gateway equipment on the equipment rack.

3200 Series Equipment Physical Height
Model Vertical Height
3200 series standalone 1U (1.75 inches or 44.45 mm)
3200 series +1 1U (1.75 inches or 44.45 mm)
Patch Panel (one or two) 1U (1.75 inches or 44.45 mm)



Installing the 3200 Series Standalone and the 3200 Series 1+1 on an Equipment Rack

Both the 3200 series standalone and the 3200 series 1+1 system are mounted on the 19" equipment rack using the angle brackets and screws provided in the box.

  1. Using four metal screws, attach one angle bracket to the front, left-hand side of the 3200 series unit, when viewed from the front. Do the same for the angle bracket on the right-hand side.
  2. Start mounting equipment at the top-most position of the rack, keeping in mind the space required

on the equipment rack.

Choosing your Connection Procedure


Choosing Your Setup
3200 Series Standalone 3200 Series 1+1 System Adding a Unit
I am setting up an 3200 series as a standalone unit. I am setting up an 3200 series 1+1 system including:
  • 3200 series unit
  • 3200 series +1
  • 1+1patch panel(s)

This will create a redundant system.

I am adding an 3200 series +1 to an existing system, thereby creating an 3200 series 1+1 system
Installing the 3200 Series Standalone Installing the 3200 Series 1+1 Adding an 3200 +1 Unit to an Existing Standalone





Installing the 3200 Series Standalone

If you are here, you have a 3200 series unit that you will set up as a standalone system. This section covers the following procedures:



Connecting to the 3200 Series Gateway Management Interface

The 3200 series gateway provides redundant management interfaces enabling administrators to perform management tasks on the 3200 series unit.


Prerequisites To communicate with the management interface, the following is needed:

• One CAT5 Ethernet cable with RJ45 male-male terminations.


Interconnections The 3200 series gateway provides redundant management interfaces each using one gigabit Ethernet network link.


To communicate with the management interface:

  1. Connect the supplied CAT5 Ethernet cable to the port labeled “MGMT0” at the rear of the 3200 series gateway.



Standalone: Connecting to a VoIP Network

The 3200 series gateway features redundant GigE ports for connection to different VoIP networks. This provides an access point to manage VoIP traffic. Should one of the IP physical interfaces fail, the 3200 series gateway will continue to manage VoIP traffic using the alternate physical interface.


The IP address of the VoIP ports can be modified using the web portal.

Certain configurations of the 3200 series gateway will exceed 100 Mbps, therefore 1000 Mbps is recommended.


Prerequisites To connect the 3200 series gateway to the VoIP network, you will need:

  • Gigabit layer 2 Ethernet switch. A second one is required to support redundancy of the VoIP interface.
  • One or two CAT5 Ethernet cables with RJ45 male-male terminations.
  • If your system has access to a second VoIP network, you can connect it to a second VoIP interface of the 3200 series gateway with an RJ45 (male-male) CAT5 Ethernet cable.


Connections The 3200 series gateway is connected to the VoIP network by one or optionally two Ethernet GigE network links.


To connect the 3200 series unit to the VoIP network:

  1. Connect a CAT5 Ethernet cable to VoIP0 at the rear of the 3200 series gateway. Connect the other end of the same CAT5 cable to the gigabit Ethernet switch.
  2. If your system employs a second gigabit Ethernet switch for redundancy, connect a second CAT5 Ethernet cable to VoIP1 at the rear of the 3200 series gateway. Connect the other end of the same CAT5 cable to the second gigabit Ethernet switch.



Standalone: Connecting to the PSTN

This section only applies to the TMG3200 and TSG3200 systems.


Prerequisites To connect to the PSTN network, you must comply with one of the following:

  • Your 3200-TE features SCSI connectors that in turn connect to an SCSI patch panel to terminate in RJ48C connectors for connection to T1/E1 lines. You require one patch panel for each 32-line grouping of T1/E1 line interfaces.

• Your 3200-DS3 features BNC connectors for connection to DS3 lines. You require two coaxial cables for each DS3 interface. • Your 3200-STM1 features electrical or optical STM-1 connectors. You require two fiber optic cables for each STM-1 interface.

SCSI Interface (T1/E1) for the 3200-TE

A 3200-TE and SCSI patch panel enables the connection to T1/E1 lines. The termination impedance is set at 120 ohms. It is possible to connect an external balun in order to convert to 75 ohms.

All ports may not be active. T1/E1 ports are activated by software license; the number of active ports depends on the licenses purchased.

Patch panels use straight connections. In other words, they do not cross the RX and TX signals. Connections between the patch panels and the 3200 series gateway require straight cables. The supplied SCSI cables are straight cables. Cables used to connect the network to the patch panel must do the cross connection.

To connect the 3200-TE to the PSTN:

  1. Start with SCSI ports 0-15 located at the bottom right as shown in figure 2.4 on page 19. Connect one SCSI cable between this port and SCSI patch panel number 1, ports 0-15. Connect SCSI ports 16-31 to patch panel number 1, ports 16-31.
  2. Repeat step 1, using lines 32-63 and a second patch panel. Connect lines 32-47 to patch panel 2, ports 0-15. Connect lines 48-63 to patch panel 2, ports 16-31.



Dual BNC Interface (DS3) for the 3200-DS3

A 3200-DS3 with 3 sets of BNC connectors enables the connection to DS3 lines.

All ports may not be active. DS3 ports are activated by software license; the number of active ports depends on the licenses purchased.

To connect the 3200-DS3 to the PSTN:

  1. Start with the Dual BNC port pair #0 (right-most). Connect one pair of BNC cables between this port and the DS3 line.
  2. Repeat step 1, using the next available pair of BNC PSTN interface ports.
  3. Connect to the BITS Interface using BITS or SS7 links.



Optical Interface (OC3/STM-1) for the 3200-STM1

A 3200-STM-1, with one main and one backup OC3 or STM1 port enables connection to OC3/STM1 lines. See figure 2.6 on page 21. Refer to table 2.3 on page 21 for a listing of optical interfaces. The default SFP module for OC3/STM1 connection is SMF, intermediate reach, (SFP-OC3-IR1) 1310 nm with LC type connectors.

Ensure that the correct SFP model is selected when ordering. If your installation requires a different model from the one that has been provided, you must replace it.
Optical Interfaces
Transceiver Model Description Spec Mode Type Range (km) Wavelength (NM) Connection
SFP-OC3-IR1 OC3/STM1 Hot Pluggable Single-mode Intermediate reach 15 1310 LC
SFP-STM1E STM1E (Electrical) Hot Pluggable 75 ohms Copper Max 180m 1 NA DIN (mini-coax)

Automatic Protection Switching The APS port is used for OC3/STM1 redundancy. Switchover occurs automatically based on configurable parameters. It is recommended that APS be used if the installation provides this feature.

To connect the 3200-STM1 (Optical Interface) to the PSTN:

  1. Connect a fiber optic cable between the Port 0 (Main) port and OC3/STM1 line, as shown in figure 2.6 on page 21.
  2. Connect a second fiber optic cable between the Port 1 (APS) port and OC3/STM1 line.



Standalone: Grounding the Equipment Chassis


As a standard safety practice, the chassis of the 3200 series gateway must be properly grounded to protect against any contact with an electrical fault condition. It is recommended that the chassis be connected to an earth ground. When the 3200 series gateway is installed in an equipment rack, connect the ground wire between the ground lug of the gateway and the equipment rack ground bar. If more than one 3200 series gateway is installed in an equipment rack, each 3200 series gateway must be grounded directly to the equipment rack ground bar.

Guidelines

  • Use 10 AWG (minimum) stranded ground wire.
  • Terminate equipment side of ground wire with a #10 ring terminal.
  • Keep the length of the ground wire as short as possible.
  • Do NOT daisy chain the ground between equipment. Use a ground bus bar.
  • Do not over tighten ground lug connections.

To connect to the 3200 series gateway to ground:

  1. Connect one end of a ground wire to the ground lug of the 3200 series gateway (AC or DC model).
  2. Connect the other end of the ground wire to a ground bar of the equipment rack. If the 3200 series gateway is not installed in an equipment rack, connect the ground wire to earth ground. In the case of DC powered units, connect an additional ground wire from the chassis ground terminal of each DC supply.
  3. Verify that the resistance of the ground path is less than 0.5 ohms.



Standalone: Powering Up

The 3200 series gateway is furnished with two AC or DC power connections. Only once all other equipment installation work has been completed should the 3200 series gateway be powered up.



Connecting to AC Power

Prerequisites To power the 3200 series gateway, you will need:

  • One to two power sources (138W).
  • Two power cables for the 3200 series gateway.

The 3200 series gateway AC model is furnished with two AC power connectors.

To connect to AC Power:

  1. Connect an AC power cable between the AC connector of the 3200 series gateway and an AC supply.
It is important to connect both power supplies, to avoid setting off the audible alarm.




Connecting to DC Power

The 3200 series gateway DC model is furnished with two DC power connection ports.

Fuse and Cabling Requirements

16 AWG wiring must be used and the 48V supply must be protected with a customer provided 5A 48V fuse.

To connect to DC power:

  1. Connect one wire from the positive terminal of the 3200 series gateway to the return side of DC power source one.
  2. Connect another wire from the negative terminal of the 3200 series gateway to the -48V side of DC power source one.
  3. Connect a ground wire from the ground terminal of the 3200 series gateway to earth ground.
  4. Repeat steps 1-3 for the second power DC power source.



Standalone: Start Up

The first time that you connect to a 3200 series gateway, the web portal will appear and you will be asked to select how you would like to configure the 3200 series gateway. Make certain to set the role as a 3200 series standalone.


Once the configuration settings have been applied, the 3200 series gateway will start up and display the web portal configuration management tool.

To learn about the IP address for your system or how to change it, refer to IP Address and Changing it.



Configuring the Role



Installing the 3200 Series 1+1



Connecting to the 3200 Series 1+1 System Management Interfaces



Connecting to the 3200 Series 1+1 System Control Network




Connecting to the 3200 Series 1+1 System VoIP Network(s)




Connecting to the PSTN in an 3200 Series 1+1 System




3200 Series 1+1: Grounding the Equipment Chassis




3200 Series 1+1: Powering Up




Connecting to AC Power




Connecting to DC Power




3200 Series 1+1: Start Up




Adding an 3200 +1 Unit to an Existing Standalone




Reconfigure a Standalone Unit as a Primary Unit in an 3200 Series 1+1 System




Install the 3200 Series +1 unit on the Equipment Rack




Connect to the 3200 Series 1+1 Management Interface




Connect to the 3200 Series 1+1 Control Network




Connect to the 3200 Series 1+1 VoIP Network(s)




Connecting to the PSTN Network




Powering Up the Equipment




Equipment Start Up




Verifying the LED Status Indications




Powering Down




Management Port




Power Button



Initial System Configuration




Series Gateway SSH Connection




3200 Series Gateway Serial Connection=



Physical Connection




Connecting to the USB Port of the 3200 Series Gateway



Connecting to the Serial Port of the 3200 Series Gateway




Configuring the Terminal Emulator Application




Changing 3200 Series Gateway Management Port Passwords




Retrieving 3200 Series Gateway Information




Changing the 3200 Series Gateway Management Port IP Address




Setting the Time Zone

The following procedure must be performed on the 3200 series standalone unit and the3200 series 1+1 system.




Changing VoIP Interface Addresses



System Backups




Creating a Database Backup



Downloading a Database Backup



Uploading a Database Backup



Restoring a Database Backup



Wiring Diagrams



RJ48C Wiring Diagram: Crossover and Straight Cables



Tmedia Serial Adapter Wiring Diagram



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