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=About this Guide=
=About this Guide=
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This guide provides installation, and setup procedures for the 3200 series standalone and 3200 series 1+1 systems.
This guide provides installation, and setup procedures for the 3200 series standalone and 3200 series 1+1 systems
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==Conventions==
==Conventions==

Revision as of 09:35, 2 June 2024

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Installation Guide

About this Guide


This guide provides installation, and setup procedures for the 3200 series standalone and 3200 series 1+1 systems

Conventions


Product Term Usage
Terminology Description
3200 series gateway This term is used when a description applies to both the 3200 series standalone and 3200 series 1+1 system.
3200 series standalone This term is used when a description applies to the 3200 series unit operating as a standalone unit.
3200 series 1+1 System This term is used when a description applies to the 3200 series unit operating in conjunction with the 3200+1 series unit. This term also includes the 1+1 patch panel.
3200 series unit This term is used when a description applies to all variations of the 3200 series units, such as: TMG3200 (TMG3200-TE, TMG3200-DS3, or TMG3200-STM1), or TSG3200 (TSG3200 TSG3200-TE, TSG3200-DS3), or TMGIP3200.
3200-TE This term is used when a description applies to the TMG3200-TE and TSG3200-TE.
3200-DS3 This term is used when a description applies to the TMG3200-DS3 and TSG3200-DS3.
3200-STM1 This term is used when a description applies to the TMG3200-STM1 and TSG3200-STM1.
3200 series +1 unit This term is used when a description applies to all variations of the 3200 series +1 units, such as: TMG3200 +1 (TMG3200-TE, TMG3200-DS3, or TMG3200-STM1), or TSG3200 +1 (TSG3200-TE, TSG3200-DS3), or TMGIP3200 +1.
1+1 Patch Panel This term is used as a generic reference to a 1+1 patch panel, which enables an 3200

series unit to connect to an 3200 series +1 unit.

To help guide you in the installation of your product, we use the following icons in this document. Take note of the icon that represents the type of installation you are conducting and follow those procedures throughout this guide to ensure proper equipment installation and set up.


Documentation Icons
Graphic Description
This icon appears in the margins of pages describing the 3200 series operating as a

standalone unit. If you are installing a standalone unit, read and follow the instructions provided in those sections.

This icon appears in the margins of pages describing the 3200 series unit operating in

conjunction with an 3200 series +1 and 1+1 patch panel. If you are installing a 1+1 system read and follow the instructions provided in those sections and pages.



Contact Us


If you have comments about this guide or any other TelcoBridges technical documentation, please send an email to marketing.

Introduction


This section provides an introduction of the installation and setup for the following system configurations:

  • 3200 Series Standalone: Single gateway unit operating in standalone mode.
  • 3200 series 1+1 system: 3200 series unit operating in conjunction with an 3200 series +1 unit and 1+1 patch panel(s).


The following topics are covered:



Recognizing a 3200 Series Standalone versus a 3200 Series 1+1 System


3200 Series Standalone


The 3200 series standalone consists of one telecom unit.

3200 Series 1+1 System


The 3200 series 1+1 system consists of:

  • One telecom unit
  • One +1 telecom unit
  • One or two 1+1 patch panels

3200 Series and 3200 Series +1 (Front and Rear Views)

1+1 Patch Panels (Front and Rear Views)

Installation Prerequisites


For the installation to proceed without interruption, it is important that you have all necessary materials on hand.

3200 Series Standalone 3200 Series 1+1 System
Adequate space for the installation of the 3200 series standalone.

You will need to mount the 800 series unit on a 19" equipment rack (customer provided). Your 3200 series unit is a 1U unit.



Adequate space for the installation of the 3200 series 1+1 system.

You will need to mount the 800 series unit on a 19" equipment rack (customer provided). Your 3200 series unit is a 1U unit.

The 1+1 System requires space for the following number of units:

3200 Series Unit:        1U

3200 Series +1 Unit:   1U

1+1 Patch Panel(s):    1U/2Ua

Total:                            3U/4Ub

Adequate power supply and power connections.

The 3200 series unit requires two power connections to provide for its redundant power supply.


To guarantee an uninterrupted supply of electricity, each power connection must be fed by a dedicated power source.

Adequate power supply and power connections.

The 3200 series and 3200 series +1 units require two power connections each, as they are equipped with redundant power supplies. To guarantee an uninterrupted supply, each power connection must be fed by a dedicated power source.

IP addresses for the management ports.

To avoid delays, you should have the IP address, netmask and gateway addresses on hand. Take note that the management port supports DHCP, see Connecting to the 3200 Series Gateway Management Interface, for further information.

IP addresses for the management ports.

To avoid delays, you should have the IP address, netmask and gateway addresses on hand. Take note that the management port supports DHCP, see Connecting to the 3200 Series Gateway Management Interface, for further information.

a: 1U per 1+1 patch panel, 2U if two patch panels are required

b: Depending on whether your system requires 1 or 2 patch panels. Refer to “3200 Series 1+1 System Package Contents”

Preventing Electrostatic Discharge Damage


Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. This may occur if electronic printed circuit cards are improperly handled and may cause complete or intermittent failure.





Always follow ESD prevention procedures when removing and replacing modules:
  • Ensure that the equipment is grounded.
  • Wear an ESD-preventive wrist strap and ensure that it makes good contact with your skin. Connect the wrist strap clip to an unpainted surface of the equipment or the grounded equipment rack in order to channel away all ESD voltage safely to ground. To guard against ESD damage and shocks, the wrist strap and cord must be in proper working condition.
  • If no wrist strap is available, and you must work with the equipment, ground yourself by touching a metal part of the chassis.



Recommended Reading


This document is written with the assumption that you have a clear understanding of the installation of the equipment described in this document and you are trained to work with the equipment. If you have any technical questions, TelcoBridges TB Support can be reached at the following numbers, or an email can be sent to: support.


  • Americas & Europe Technical Support Centre (GMT-05:00, Montreal): Telephone: +1-450-655-8993 x131 or x102
  • Asia Technical Support Centre (GMT +08:00, Hong Kong): Telephone: +852-3749-9818
  • 24/7 International Support: Telephone: +1-866-438-4703



Installing the Equipment


This section provides information about the following topics:





Package Contents


Depending on your system requirements, you may receive one or more of the following items:

  • 3200 Series Standalone Package
  • 3200 Series 1+1 System Package
  • 1+1 Patch Panels


The contents of these packages are described in the following sections.

3200 Series Standalone Package Contents


TMG3200, TSG3200, TMGIP3200

In the box, you will find the following items:

  • One 3200 series unit:
    • TMG3200, TSG3200, or TMGIP3200
  • One 3200 series unit:
    • TMG3200 (TMG3200-TE, TMG3200-DS3, or TMG3200-STM1), or TSG3200 (TSG3200-TE,TSG3200-DS3), or TMGIP3200.
  • One set of mounting brackets and screws, used to mount the 3200 series unit to a 19" rack.
  • One DB-9 to RJ-45 adapter to interface the serial port of your computer with the RJ-45 port of the 3200 series unit.
  • Three CAT5 Ethernet (blue) straight cables (male-male), 3 meters in length.
  • One Important Notice (two-sided document containing pertinent product serial numbers, and other important information).
  • One Product Warranty.
  • One packing slip.
  • Two AC power cables


Specifically with the 3200-TE unit, you will also have:

  • One or two patch panel(s)
  • Two SCSI cables per patch panel.


Not included • A 19” equipment rack. The 3200 series unit must be installed on a 19” wide equipment rack.

3200 Series 1+1 System Package Contents


In the box, you will find the following items:

  • One 3200 series unit:
    • TMG3200 (TMG3200-TE, TMG3200-DS3, or TMG3200-STM1), or TSG3200 (TSG3200-TE, TSG3200-DS3), or TMGIP3200.
  • One set of mounting brackets and screws, used to mount the 3200 series unit to a 19" rack.
  • One DB-9 to RJ-45 adapter to interface the serial port of your computer with the RJ-45 port of the 3200 series unit.
  • Three CAT5 Ethernet (blue) straight cables (male-male), 3 meters in length.
  • One Important Notice (two-sided document containing product serial numbers, and other important information).
  • One Product Warranty.
  • One packing slip.
  • Two AC power cables


Not included

  • A 19” equipment rack. The 3200 series unit must be installed on a 19” wide equipment rack.

TMG3200 +1, TSG3200 +1, TMGIP3200 +1


In the box, you will find the following items:

  • One 3200 +1 series unit:
    • TMG3200 +1 (TMG3200-TE, TMG3200-DS3, or TMG3200-STM1), or TSG3200 +1 (TSG3200-TE, TSG3200-DS3), or TMGIP3200 +1.
  • One set of mounting brackets and screws, used to mount the 3200 +1 series unit to a 19" rack.
  • One DB-9 to RJ-45 adapter to interface the serial port of your computer with the RJ-45 port of the 3200 + 1 series unit.
  • Three CAT5 Ethernet (blue) straight cables (male-male), 3 meters in length.
  • One Important Notice (two-sided document containing pertinent product serial numbers, and other important information).
  • One Product Warranty.
  • One packing slip.
  • Two AC power cables

Not included • A 19” equipment rack. The 3200 +1 series unit must be installed on a 19” wide equipment rack.


1+1 Patch Panels

1+1 patch panels are required for the proper connection of the 3200 series 1+1 system, and are automatically included when a 3200 +1 series unit is ordered. The following table lists the various 1+1 patch panels that you will receive based upon the type of 3200 series telecom unit integrated in your 3200 series 1+1 system.


1+1 Patch Panels
1+1 Patch Panel (32/T1/E1) Provides connection for up to 32 T1/E1 lines from the network to the 3200-TE and 3200-TE+1.


To connect the 3200-TE-16 and the 3200-TE-32 to their respective +1 units and the network, you will required one 1+1 Patch Panel (32 T1/E1).


To connect the 3200-TE-48 and the 3200-TE-64 to their respective +1 units and the network, you will require two 1+1 Patch Panel (32 T1/E1).


Cables provided: 4 SCSI straight cables per 1+1 Patch Panel (32 T1/E1). Three meters in length. This provides connection for up to 32 lines.

1+1 Patch Panel (DS3) Provides connection for up to 3 DS3 lines from the network to the 3200-DS3 and 3200-DS3+1.


Cables provided (with each 1+1 Patch Panel (DS3)):

  • 4 DS3 cables, each two meters in length, are shipped for each DS3 that is ordered. (4, 8, or 12 cables)
  • 4 RJ48C straight cables (yellow), two meters in length.
1+1 Patch Panel (STM1) Provides connection of 1 STM1 line from the network to the 3200-STM1 and 3200-STM1+1.


Cables provided (with each 1+1 Patch Panel (STM1)):

  • 4 pairs of fiber optic cables, two meters in length.
  • 4 RJ48C straight cables (yellow), two meters in length.

Rack Mounting the 3200 Series Standalone or the 3200 Series 1+1 System


The 3200 series equipment is mounted on a customer provided equipment rack using the mounting hardware packaged in the box.

Prerequisites


To rack mount the equipment, you will need:

  • One 19” customer-provided equipment rack. The rack must be solidly anchored to the floor with appropriate support at the top of the racks.
  • Climate controlled room: 0 to +50 Celsius, 0 to 95% non-condensing humidity.



Vertical Placement of the Equipment

The 3200 series standalone, 3200 series +1, and 1+1 Patch Panel are each housed in a 1U chassis, as tabulated below. It is important that you provide for enough room on the equipment rack to allow for the installation of the equipment.


Consider the available space on your equipment rack and the height of the 3200 series gateway equipment. Due to the rear-exhaust heat vents and the efficient heat dissipation design, there is no need to leave any physical vertical space above or below the 3200 series gateway equipment on the equipment rack.

3200 Series Equipment Physical Height
Model Vertical Height
3200 series standalone 1U (1.75 inches or 44.45 mm)
3200 series +1 1U (1.75 inches or 44.45 mm)
Patch Panel (one or two) 1U (1.75 inches or 44.45 mm)



Rack Mounting the 3200 Series Standalone and the 3200 Series 1+1 System


The 3200 series equipment is mounted on a customer provided equipment rack using the mounting hardware packaged in the box.

Prerequisites

To rack mount the equipment, you will need:

  • One 19” customer-provided equipment rack. The rack must be solidly anchored to the floor with appropriate support at the top of the racks.
  • Climate controlled room: 0 to +50 Celsius, 0 to 95% non-condensing humidity.



Vertical Placement of the Equipment


The 3200 series standalone and 3200 series +1 are each housed in a 1U chassis. It is important that you provide for enough room on the equipment rack to allow for the installation of the equipment.


Consider the available space on your equipment rack and the height of the 3200 series gateway equipment. Due to the rear-exhaust heat vents and the efficient heat dissipation design, there is no need to leave any physical vertical space above or below the 3200 series gateway equipment on the rack.

3200 Series Gateway Physical Height
3200 Series Vertical Height
3200 series standalone 1U (1.75 inches or 44.45 mm)
3200 +1 series 1U (1.75 inches or 44.45 mm)
Patch Panels 1U (1.75 inches or 44.45 mm)

Installing the 3200 Series Standalone and the 3200 Series 1+1 on an Equipment Rack


Both the 3200 series standalone and the 3200 series 1+1 system are mounted on the 19" equipment rack using the angle brackets and screws provided in the box.

  1. Using four metal screws, attach one angle bracket to the front, left-hand side of the 3200 series unit, when viewed from the front, as shown in figure 2.1 on page 12. Do the same for the angle bracket on the right-hand side.

Choosing your Connection Procedure





Installing the 3200 Series Standalone




Connecting to the 3200 Series Gateway Management Interface




Standalone: Connecting to a VoIP Network




Standalone: Connecting to the PSTN





Standalone: Grounding the Equipment Chassis




Standalone: Powering Up




Connecting to AC Power




Connecting to DC Power




Standalone: Start Up




Configuring the Role




Installing the 3200 Series 1+1




Connecting to the 3200 Series 1+1 System Management Interfaces




Connecting to the 3200 Series 1+1 System Control Network





Connecting to the 3200 Series 1+1 System VoIP Network(s)





Connecting to the PSTN in an 3200 Series 1+1 System





3200 Series 1+1: Grounding the Equipment Chassis





3200 Series 1+1: Powering Up





Connecting to AC Power





Connecting to DC Power





3200 Series 1+1: Start Up





Adding an 3200 +1 Unit to an Existing Standalone





Reconfigure a Standalone Unit as a Primary Unit in an 3200 Series 1+1 System





Install the 3200 Series +1 unit on the Equipment Rack





Connect to the 3200 Series 1+1 Management Interface





Connect to the 3200 Series 1+1 Control Network





Connect to the 3200 Series 1+1 VoIP Network(s)





Connecting to the PSTN Network





Powering Up the Equipment





Equipment Start Up





Verifying the LED Status Indications





Powering Down





Management Port





Power Button




Initial System Configuration





Series Gateway SSH Connection





3200 Series Gateway Serial Connection=




Physical Connection





Connecting to the USB Port of the 3200 Series Gateway




Connecting to the Serial Port of the 3200 Series Gateway





Configuring the Terminal Emulator Application





Changing 3200 Series Gateway Management Port Passwords





Retrieving 3200 Series Gateway Information





Changing the 3200 Series Gateway Management Port IP Address





Setting the Time Zone


The following procedure must be performed on the 3200 series standalone unit and the3200 series 1+1 system.




Changing VoIP Interface Addresses




System Backups





Creating a Database Backup




Downloading a Database Backup




Uploading a Database Backup




Restoring a Database Backup




Wiring Diagrams




RJ48C Wiring Diagram: Crossover and Straight Cables




Tmedia Serial Adapter Wiring Diagram