AllynSandbox

About this Guide

---

This guide provides installation, and setup procedures for 800 series standalone and 800 series 1+1 systems.

Conventions

---

Product Term Usage

Terminology	Description
800 series gateway	This term is used when a description applies to both the 800 series standalone and 800 series 1+1 system.
800 series standalone	This term is used when a description applies to the 800 series unit operating as a standalone unit.
800 series 1+1 System	This term is used when a description applies to the 800 series unit operating in conjunction with the 800+1 series unit. This term also includes the 1+1 patch panel.
800 series unit	This term is used when a description applies to all variations of the 800 series units, such as: TMG800, TSG800, and TMGIP800.
800 series +1 unit	This term is used when a description applies to all variations of the 800 series +1 units, such as TMG800 +1, TSG800 +1, or TMGIP800 +1.
1+1 Patch Panel	This term is used as a generic reference to a 1+1 patch panel, which enables an 800 series unit to connect to an 800 series +1 unit.

To help guide you in the installation of your product, we use the following icons in this document. Take note of the icon that represents the type of installation you are conducting and follow those procedures throughout this guide to ensure proper equipment installation and set up.

Documentation Icons

Graphic	Description
	This icon appears in the margins of pages describing the 800 series operating as a standalone unit. If you are installing a standalone unit, read and follow the instructions provided in those sections.
	This icon appears in the margins of pages describing the 800 series unit operating in conjunction with an 800 series +1 and 1+1 patch panel. If you are installing a 1+1 system read and follow the instructions provided in those sections and pages.

Contact Us

---

If you have comments about this guide or any other TelcoBridges technical documentation, please send an email to marketing.

Introduction

---

This section provides an introduction of the installation and setup for the following system configurations:

• 800 Series Standalone: Single gateway unit operating in standalone mode.
• 800 series 1+1 system: 800 series unit operating in conjunction with an 800 series +1 unit and 1+1 patch panel(s).

The following topics are covered:

• Recognizing an 800 Series Standalone versus an 800 Series 1+1 System
• Installation Prerequisites
• Preventing Electrostatic Discharge Damage
• Recommended Reading

Recognizing an 800 Series Standalone versus an 800 Series 1+1 System

---

800 Series Standalone

---

The 800 series standalone consists of one telecom unit.

800 Series 1+1 System

---

The 800 series 1+1 system, see figure 1.1 on page 2, consists of:

• One telecom unit
• One +1 telecom unit
• One or two 1+1 patch panels

Equipment Front and Rear Views

Installation Prerequisites

---

For the installation to proceed without interruption, it is important that you have all necessary materials on hand.

800 Series Standalone	800 Series 1+1 System
Adequate space for the installation of the 800 series standalone. You will need to mount the 800 series unit on a 19" equipment rack (customer provided). Your 800 series unit is a 1U unit.	Adequate space for the installation of the 800 series 1+1 system. You will need to mount the 800 series unit on a 19" equipment rack (customer provided). Your 800 series unit is a 1U unit. The 1+1 System requires space for the following number of units: 800 Series Unit: 1U 800 Series +1 Unit: 1U 1+1 Patch Panel(s): 1U/2U Total: 3U/4U
Adequate power supply and power connections. The 800 series unit requires two power connections. To guarantee an uninterrupted supply of electricity, each power connection must be fed by a dedicated power source.	Adequate power supply and power connections. The 800 series and 800 series +1 units require two power connections each. To guarantee an uninterrupted supply of electricity, each power connection must be fed by a dedicated power source.
IP addresses for the management ports. To avoid delays, you should have the IP address, netmask and gateway addresses on hand. Take note that the management port supports DHCP, see Connecting to the 800 Series Gateway Management Interface, for further information.	IP addresses for the management ports. To avoid delays, you should have the IP address, netmask and gateway addresses on hand. Take note that the management port supports DHCP, see Connecting to the 800 Series Gateway Management Interface for further information.

Preventing Electrostatic Discharge Damage

---

Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. This may occur if electronic printed circuit cards are improperly handled and may cause complete or intermittent failure.

---

Always follow ESD prevention procedures when removing and replacing modules: Ensure that the equipment is grounded. Wear an ESD-preventive wrist strap and ensure that it makes good contact with your skin. Connect the wrist strap clip to an unpainted surface of the equipment or the grounded equipment rack in order to channel away all ESD voltage safely to ground. To guard against ESD damage and shocks, the wrist strap and cord must be in proper working condition. If no wrist strap is available, and you must work with the equipment, ground yourself by touching a metal part of the chassis.

---

Recommended Reading

---

This document is written with the assumption that you have a clear understanding of the installation of the equipment described in this document and you are trained to work with the equipment. If you have any technical questions, TelcoBridges TB Support can be reached at the following numbers, or an email can be sent to: support.

• Americas & Europe Technical Support Centre (GMT-05:00, Montreal): Telephone: +1-450-655-8993 x131 or x102
• Asia Technical Support Centre (GMT +08:00, Hong Kong): Telephone: +852-3749-9818
• 24/7 International Support: Telephone: +1-866-438-4703

Installing the Equipment

---

This section provides information about the following topics:

• Package Contents
• Rack Mounting the 800 Series Standalone or the 800 Series 1+1 System
• Choosing your Connection Procedures
• 800 Series Standalone
• 800 Series 1+1 System
• Adding an 800 +1 Unit to an Existing Standalone; Creating an 800 series 1+1 System
• Verifying the LED Status Indications
• Powering Down

Package Contents

---

Depending on your system requirements, you may receive one or more of the following items:

• 800 Series Standalone Package
• 800 Series 1+1 System Package

The contents of these packages are described in the following sections.

800 Series Standalone Package Contents

---

TMG800, TSG800, TMGIP800

In the box, you will find the following items:

• One 800 series unit:
  • TMG800, TSG800, or TMGIP800
• One set of mounting brackets and screws, used to mount the 800 series unit to a 19" rack.
• One Tmedia serial adapter to interface the serial port of your computer with the RJ-45 port of the 800 series unit.
• Three CAT5 Ethernet straight cables (male-male), 3 meters in length.
• One Important Notice (two-sided document containing pertinent product serial numbers, and other important information).
• One Product Warranty.
• One packing slip.
• For AC powered units: Two AC power cables

Not included • A 19” equipment rack. The 800 series unit must be installed on a 19” wide equipment rack.

800 Series 1+1 System Package Contents

---

TMG800, TSG800, TMGIP800 In the box, you will find the following items:

• One 800 series unit:
  • TMG800, TSG800, or TMGIP800
• One set of mounting brackets and screws, used to mount the 800 series unit to a 19" rack.
• One Tmedia serial adapter, to interface the serial port of your computer with the RJ-45 port of the 800 series unit.
• Three CAT5 Ethernet straight cables (male-male), 3 meters in length.
• One Important Notice (two-sided document containing pertinent product serial numbers, and other important information).
• One Product Warranty.
• One packing slip.
• For AC powered units: Two AC power cables

Not included

• A 19" equipment rack. The 800 series unit must be installed in a standard 19" wide equipment rack.

TMG800 +1, TSG800 +1, TMGIP800 +1

• One 800+1 series unit. See figure 1.1 on page 2.
• One set of mounting brackets and screws, used to mount the 800+1 series unit to a 19" rack.
• One Tmedia serial adapter, to interface the serial port of your computer with the RJ-45 port of the 800 series +1.
• Three CAT5 Ethernet straight cables (male-male), 3 meters in length.
• One Important Notice (two-sided document containing pertinent product serial numbers, and other important information).
• One Product Warranty.
• One packing slip.
• For AC powered units: Two AC power cables
• The associated 1+1 patch panel. This is only available for the TSG800 +1 and TMG800 +1.

Not included:

• A 19" equipment rack. The 800 series +1 unit must be installed in a standard 19" wide equipment rack.

1+1 Patch Panel One or two 1+1 patch panels are required for the proper connection of each grouping of 8 lines of the 800 series 1+1 system. Cables provided: You are provided with 16 RJ48C cables (yellow), two meters in length with your 1+1 Patch Panel (8 T1/E1).

1+1 Patch Panels for TMG800 +1 and TSG800 +1

1+1 Patch Panel (8/T1/E1)

Provides connection for up to 8 T1/E1 lines from the network to the 1+1 Patch Panel (8 T1/E1) and then links to the TMG800/TSG800 and TMG800 +1/TSG800 +1 You are provided with 16 RJ48C cables (yellow), two meters in length, per 1+1 Patch Panel (8 T1/E1) you receive.

Rack Mounting the 800 Series Standalone or the 800 Series 1+1 System

---

The 800 series equipment is mounted on a customer provided equipment rack using the mounting hardware packaged in the box.

Prerequisites

---

To rack mount the equipment, you will need:

• One 19” customer-provided equipment rack. The rack must be solidly anchored to the floor with appropriate support at the top of the racks.
• Climate controlled room: 0 to +50 Celsius, 0 to 95% non-condensing humidity.

Vertical Placement of the Equipment

The 800 series standalone, 800 series +1, and 1+1 Patch Panel are each housed in a 1U chassis, as tabulated below. It is important that you provide for enough room on the equipment rack to allow for the installation of the equipment.

Consider the available space on your equipment rack and the height of the 800 series gateway equipment. Due to the rear-exhaust heat vents and the efficient heat dissipation design, there is no need to leave any physical vertical space above or below the 800 series gateway equipment on the equipment rack.

800 Series Equipment Physical Height

Model	Vertical Height
800 series standalone	1U (1.75 inches or 44.45 mm)
800 series +1	1U (1.75 inches or 44.45 mm)
Patch Panel (one or two)	1U (1.75 inches or 44.45 mm)

Installing the 800 Series Standalone and the 800 Series 1+1 on an Equipment Rack

---

Both the 800 series standalone and the 800 series 1+1 system are mounted on the 19" equipment rack using the angle brackets and screws provided in the box.

Mounting the 800 Series Standalone:

1. Using four metal screws, attach one angle bracket to the front, left-hand side of the 800 series unit. Do the same for the angle bracket on the right-hand side.
2. Start mounting equipment at the top-most position of the rack, keeping in mind the space required on the equipment rack as described in Vertical Placement.

Mounting the 800 Series 1+1 System:

1. Mount the 800 series unit as mentioned above.
2. Install the 800 series +1 unit below the 800 series unit.
3. To attach the 800 series +1 unit to the equipment rack, follow the previous procedure.
4. Install one or two patch panels below the 800 series +1 unit.

Rack Mounting the Equipment

Choosing your Connection Procedure

---

Choosing Your Setup

800 Series Standalone	800 Series 1+1 System	Adding a Unit
I am setting up an 800 series as a standalone unit.	I am setting up an 800 series 1+1 system including: 800 series unit 800 series +1 1+1patch panel(s) This will create a redundant system.	I am adding an 800 series +1 to an existing system, thereby creating an 800 series 1+1 system
800 Series Standalone Installation Procedure	800 Series 1+1 System Installation Procedure	Adding an 800 +1 Unit to an Existing Standalone Installation Procedure

Installation Procedure: 800 Series Standalone

---

If you are here, you have a 800 series unit that you will set up as a standalone system. This section covers the following procedures:

• Section 2.4.1 “Connecting to the 800 Series Gateway Management Interface”.
• Section 2.4.2 “Connecting to a VoIP Network”.
• Section 2.4.3 “Connecting to the PSTN”.
• Section 2.4.4 “Grounding the Equipment Chassis”.
• Section 2.4.5 “Powering Up”.
• Section 2.4.6 “Start Up”.

Connecting to the 800 Series Gateway Management Interface

---

The 800 series gateway provides redundant management interfaces enabling administrators to perform management tasks on the 800 series unit.

Prerequisites To communicate with the management interface, the following is needed:

• One or two CAT5 Ethernet cable with RJ45 male-male terminations.

Interconnections The 800 series gateway provides redundant management interfaces each using one gigabit Ethernet network link, as shown in figure.

To communicate with the management interface:

1. Connect the supplied CAT5 Ethernet cable to the port labeled “MGMT0” at the rear of the 800 series gateway. Connect the other end of the same CAT5 cable to the first gigabit Ethernet switch.
2. If your system employs a second gigabit Ethernet switch for redundancy, connect a second CAT5 Ethernet cable to MGMT1 at the rear of the 800 series gateway. Connect the other end of the same CAT5 cable to the second gigabit Ethernet switch.

The default IP addresses for the management ports are located in the “Important Notice” sheet received with the shipment. MGMT ports are configured in bonding. If you do not know the default IP address, go to Changing the 800 Series Gateway Management Port IP Address.

Connecting to a VoIP Network

---

The 800 series gateway features redundant GigE ports for connection to different VoIP networks. This provides an access point to manage VoIP traffic. Should one of the IP physical interface go down, the 800 series gateway will continue to manage VoIP traffic using the alternate physical interface.

The IP address of the VoIP ports can be modified using the web portal.

Certain configurations of the 800 series gateway will exceed 100 Mbps, therefore 1000 Mbps is recommended.

Prerequisites To connect the 800 series gateway to the VoIP network, you will need:

• Gigabit layer 2 Ethernet switch. A second one is required to support redundancy of the VoIP interface.
• One or two CAT5 Ethernet cables with RJ45 male-male terminations.

Connections The 800 series gateway is connected to the VoIP network by one or optionally two Ethernet GigE network links.

To connect the 800 series unit to the VoIP network:

1. Connect a CAT5 Ethernet cable to VoIP0 at the rear of the 800 series gateway. Connect the other end of the same CAT5 cable to the gigabit Ethernet switch.
2. If your system employs a second gigabit Ethernet switch for redundancy, connect a second CAT5 Ethernet cable to VoIP1 at the rear of the 800 series gateway. Connect the other end of the same CAT5 cable to the second gigabit Ethernet switch.

Connecting to the VoIP Network

Connecting to the PSTN

---

This section only applies to the TMG800 and TSG800 systems.

A TMG800 or TSG800 with 16 RJ48C type ports enables the connection to T1/E1 lines. The termination impedance is set at 100 ohms for T1 lines and 120 ohms for E1 lines. It is possible to connect an external balun to convert the line impedance to 75 ohms.

If you are making your own cables, refer to Section A.1 “RJ48C Wiring Diagram: Crossover and Straight Cables” on page 51 for crossover or straight cable wiring connections.

All of the ports may not be active. T1/E1 ports are activated by software license; the number of active ports depends on the licenses purchased.

To connect to the PSTN:

1. Start with port 0 located at the top and leftmost position. Connect one cable between this port and the T1/E1 line.
2. Repeat step 1, using the next available port.

Grounding the Equipment Chassis

---

As a standard safety practice, the chassis of the 800 series gateway must be properly grounded to protect against any contact with an electrical fault condition. It is recommended that the chassis be connected to an earth ground. When the 800 series gateway is installed in an equipment rack, connect the ground wire between the ground lug of the gateway and the equipment rack ground bar. If more than one 800 series gateway is installed in an equipment rack, each 800 series gateway must be grounded directly to the equipment rack ground bar.

Guidelines Use 10 AWG (minimum) stranded ground wire.

• Terminate equipment side of ground wire with a #10 ring terminal.
• Keep the length of the ground wire as short as possible.
• Do NOT daisy chain the ground between equipment. Use a ground bus bar.
• Do not over tighten ground lug connections.

To connect the 800 series gateway to ground:

1. Connect one end of a ground wire to the ground lug of the 800 series gateway.
2. Connect the other end of the ground wire to a ground bar of the equipment rack. If the 800 series gateway is not installed in an equipment rack, connect the ground wire to earth ground. In the case of DC powered units, connect an additional ground wire from the chassis ground terminal of each DC supply.
3. Verify that the resistance of the ground path is less than 0.5 ohms.

Powering Up

---

The 800 series gateway is furnished with two AC or DC power connections. Only once all other equipment installation work is completed should the 800 series gateway be turned on.

Connecting to AC Power

---

Prerequisites To power the 800 series gateway, you will need:

• Two power sources.
• Two power cables for the 800 series gateway.

To connect to AC Power:

1. Connect an AC power cable to each AC connector of the 800 series gateway and an AC supply.

It is important to connect both power supplies in order to avoid setting off the audible alarm.

Connecting to DC Power

---

The 800 series gateway, DC model, is furnished with two DC power supplies.

Fuse and Cabling Requirements 16 AWG wiring must be used and the 48V supply must be protected with a customer provided 5A 48V fuse.

To connect to DC power:

1. Connect one wire from the positive terminal of the 800 series gateway to the return side of DC power source one.
2. Connect another wire from the negative terminal of the 800 series gateway to the -48V side of DC power source one.
3. Connect a ground wire from the ground terminal of the 800 series gateway to earth ground.
4. Repeat steps 1-3 for the second power DC power source.

Start Up

---

The first time that you connect to an 800 series gateway, the web portal is displayed and you are asked to configure the role of the 800 series gateway. You must set the role as an 800 series standalone.

Once the configuration settings are applied, your 800 series gateway starts up and displays the web portal configuration management tool.

To learn about the IP address for your system or how to change it, refer to Section 3.5 “Changing the 800 Series Gateway Management Port IP Address” on page 46.

Configuring the Role

---

To configure the role of your 800 series gateway as a standalone unit, do the following:

1. Connect to the web portal of the standalone unit. The Welcome page appears.
2. Follow the instructions of the web portal to set the role to a standalone gateway.

Installation Procedure: 800 Series 1+1

---

If you are here, you are installing an 800 series 1+1 system. This section covers the following procedures:

• Connecting to the 800 Series 1+1 System Management Interfaces.
• Connecting to the 800 Series 1+1 System Control Network.
• Connecting to the 800 Series 1+1 System VoIP Network(s).
• Connecting to the PSTN in an 800 Series 1+1 System.
• Grounding the Equipment Chassis.
• Powering Up.
• Start Up.

---

---

---

---

---

---

---

---

---