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Revision as of 14:14, 10 March 2024
About this Guide
This guide provides installation, and setup procedures for 800 series standalone and 800 series 1+1 systems.
Conventions
| Terminology | Description |
|---|---|
| 800 series gateway | This term is used when a description applies to both the 800 series standalone and
800 series 1+1 system. |
| 800 series standalone | This term is used when a description applies to the 800 series unit operating as a
standalone unit. |
| 800 series 1+1 System | This term is used when a description applies to the 800 series unit operating in
conjunction with the 800+1 series unit. This term also includes the 1+1 patch panel. |
| 800 series unit | This term is used when a description applies to all variations of the 800 series units,
such as: TMG800, TSG800, and TMGIP800. |
| 800 series +1 unit | This term is used when a description applies to all variations of the 800 series +1
units, such as TMG800 +1, TSG800 +1, or TMGIP800 +1. |
| 1+1 Patch Panel | This term is used as a generic reference to a 1+1 patch panel, which enables an 800
series unit to connect to an 800 series +1 unit. |
To help guide you in the installation of your product, we use the following icons in this document. Take note of the icon that represents the type of installation you are conducting and follow those procedures throughout this guide to ensure proper equipment installation and set up.
Contact Us
If you have comments about this guide or any other TelcoBridges technical documentation, please send an email to marketing.
Introduction

This section provides an introduction of the installation and setup for the following system configurations:
- 800 Series Standalone: Single gateway unit operating in standalone mode.
- 800 series 1+1 system: 800 series unit operating in conjunction with an 800 series +1 unit and 1+1 patch panel(s).
The following topics are covered:
- Recognizing an 800 Series Standalone versus an 800 Series 1+1 System
- Installation Prerequisites
- Preventing Electrostatic Discharge Damage
- Recommended Reading
Recognizing an 800 Series Standalone versus an 800 Series 1+1 System

800 Series Standalone
The 800 series standalone consists of one telecom unit.
800 Series 1+1 System
The 800 series 1+1 system, see figure 1.1 on page 2, consists of:
- One telecom unit
- One +1 telecom unit
- One or two 1+1 patch panels
Equipment Front and Rear Views
Installation Prerequisites

For the installation to proceed without interruption, it is important that you have all necessary materials on hand.
| 800 Series Standalone | 800 Series 1+1 System |
|---|---|
| Adequate space for the installation of the 800 series standalone.
You will need to mount the 800 series unit on a 19" equipment rack (customer provided). Your 800 series unit is a 1U unit.
|
Adequate space for the installation of the 800 series 1+1 system.
You will need to mount the 800 series unit on a 19" equipment rack (customer provided). Your 800 series unit is a 1U unit. The 1+1 System requires space for the following number of units: 800 Series Unit: 1U 800 Series +1 Unit: 1U 1+1 Patch Panel(s): 1U/2U Total: 3U/4U |
| Adequate power supply and power connections.
The 800 series unit requires two power connections. To guarantee an uninterrupted supply of electricity, each power connection must be fed by a dedicated power source. |
Adequate power supply and power connections.
The 800 series and 800 series +1 units require two power connections each. To guarantee an uninterrupted supply of electricity, each power connection must be fed by a dedicated power source. |
| IP addresses for the management ports.
To avoid delays, you should have the IP address, netmask and gateway addresses on hand. Take note that the management port supports DHCP, see Connecting to the 800 Series Gateway Management Interface, for further information. |
IP addresses for the management ports.
To avoid delays, you should have the IP address, netmask and gateway addresses on hand. Take note that the management port supports DHCP, see Connecting to the 800 Series Gateway Management Interface for further information. |
Preventing Electrostatic Discharge Damage

Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. This may occur if electronic printed circuit cards are improperly handled and may cause complete or intermittent failure.
Recommended Reading
This document is written with the assumption that you have a clear understanding of the installation of the equipment described in this document and you are trained to work with the equipment. If you have any technical questions, TelcoBridges TB Support can be reached at the following numbers, or an email can be sent to: support.
- Americas & Europe Technical Support Centre (GMT-05:00, Montreal): Telephone: +1-450-655-8993 x131 or x102
- Asia Technical Support Centre (GMT +08:00, Hong Kong): Telephone: +852-3749-9818
- 24/7 International Support: Telephone: +1-866-438-4703
Installing the Equipment

This section provides information about the following topics:
- Package Contents
- Rack Mounting the 800 Series Standalone or the 800 Series 1+1 System
- Choosing your Connection Procedures
- 800 Series Standalone
- 800 Series 1+1 System
- Adding an 800 +1 Unit to an Existing Standalone; Creating an 800 series 1+1 System
- Verifying the LED Status Indications
- Powering Down
Package Contents
Depending on your system requirements, you may receive one or more of the following items:
- 800 Series Standalone Package
- 800 Series 1+1 System Package
The contents of these packages are described in the following sections.
800 Series Standalone Package Contents
TMG800, TSG800, TMGIP800
In the box, you will find the following items:
- One 800 series unit:
- TMG800, TSG800, or TMGIP800
- One set of mounting brackets and screws, used to mount the 800 series unit to a 19" rack.
- One Tmedia serial adapter to interface the serial port of your computer with the RJ-45 port of the 800 series unit.
- Three CAT5 Ethernet straight cables (male-male), 3 meters in length.
- One Important Notice (two-sided document containing pertinent product serial numbers, and other important information).
- One Product Warranty.
- One packing slip.
- For AC powered units: Two AC power cables
Not included
• A 19” equipment rack. The 800 series unit must be installed on a 19” wide equipment rack.
800 Series 1+1 System Package Contents

TMG800, TSG800, TMGIP800 In the box, you will find the following items:
- One 800 series unit:
- TMG800, TSG800, or TMGIP800
- One set of mounting brackets and screws, used to mount the 800 series unit to a 19" rack.
- One Tmedia serial adapter, to interface the serial port of your computer with the RJ-45 port of the 800 series unit.
- Three CAT5 Ethernet straight cables (male-male), 3 meters in length.
- One Important Notice (two-sided document containing pertinent product serial numbers, and other important information).
- One Product Warranty.
- One packing slip.
- For AC powered units: Two AC power cables
Not included
- A 19" equipment rack. The 800 series unit must be installed in a standard 19" wide equipment rack.
TMG800 +1, TSG800 +1, TMGIP800 +1
- One 800+1 series unit. See figure 1.1 on page 2.
- One set of mounting brackets and screws, used to mount the 800+1 series unit to a 19" rack.
- One Tmedia serial adapter, to interface the serial port of your computer with the RJ-45 port of the 800 series +1.
- Three CAT5 Ethernet straight cables (male-male), 3 meters in length.
- One Important Notice (two-sided document containing pertinent product serial numbers, and other important information).
- One Product Warranty.
- One packing slip.
- For AC powered units: Two AC power cables
- The associated 1+1 patch panel. This is only available for the TSG800 +1 and TMG800 +1.
Not included:
- A 19" equipment rack. The 800 series +1 unit must be installed in a standard 19" wide equipment rack.
1+1 Patch Panel
One or two 1+1 patch panels are required for the proper connection of each grouping of 8 lines of the 800 series 1+1 system.
Cables provided: You are provided with 16 RJ48C cables (yellow), two meters in length with your 1+1 Patch Panel (8 T1/E1).
| 1+1 Patch Panel (8/T1/E1) | Provides connection for up to 8 T1/E1 lines from the network to the 1+1 Patch Panel (8 T1/E1) and then links to the TMG800/TSG800 and TMG800 +1/TSG800 +1
|
Rack Mounting the 800 Series Standalone or the 800 Series 1+1 System

The 800 series equipment is mounted on a customer provided equipment rack using the mounting
hardware packaged in the box.
Prerequisites
To rack mount the equipment, you will need:
- One 19” customer-provided equipment rack. The rack must be solidly anchored to the floor with appropriate support at the top of the racks.
- Climate controlled room: 0 to +50 Celsius, 0 to 95% non-condensing humidity.
Vertical Placement of the Equipment
The 800 series standalone, 800 series +1, and 1+1 Patch Panel are each housed in a 1U chassis, as tabulated below. It is important that you provide for enough room on the equipment rack to allow for the installation of the equipment.
Consider the available space on your equipment rack and the height of the 800 series gateway equipment. Due to the rear-exhaust heat vents and the efficient heat dissipation design, there is no need to leave any physical vertical space above or below the 800 series gateway equipment on the equipment rack.
| Model | Vertical Height |
|---|---|
| 800 series standalone | 1U (1.75 inches or 44.45 mm) |
| 800 series +1 | 1U (1.75 inches or 44.45 mm) |
| Patch Panel (one or two) | 1U (1.75 inches or 44.45 mm) |
Installing the 800 Series Standalone and the 800 Series 1+1 on an Equipment Rack

Both the 800 series standalone and the 800 series 1+1 system are mounted on the 19" equipment rack using the angle brackets and screws provided in the box.

Mounting the 800 Series Standalone:
- Using four metal screws, attach one angle bracket to the front, left-hand side of the 800 series unit. Do the same for the angle bracket on the right-hand side.
- Start mounting equipment at the top-most position of the rack, keeping in mind the space required on the equipment rack as described in Vertical Placement.

Mounting the 800 Series 1+1 System:
- Mount the 800 series unit as mentioned above.
- Install the 800 series +1 unit below the 800 series unit.
- To attach the 800 series +1 unit to the equipment rack, follow the previous procedure.
- Install one or two patch panels below the 800 series +1 unit.
Rack Mounting the Equipment
Choosing your Connection Procedure

| 800 Series Standalone | 800 Series 1+1 System | Adding a Unit |
|---|---|---|
| I am setting up an 800 series as a standalone unit. | I am setting up an 800 series 1+1 system including:
This will create a redundant system. |
I am adding an 800 series +1 to an existing system, thereby creating an 800 series 1+1 system |
| 800 Series Standalone Installation Procedure | 800 Series 1+1 System Installation Procedure | Adding an 800 +1 Unit to an Existing Standalone Installation Procedure |
Installation Procedure: 800 Series Standalone
If you are here, you have a 800 series unit that you will set up as a standalone system. This section covers the following procedures:
- Section 2.4.1 “Connecting to the 800 Series Gateway Management Interface”.
- Section 2.4.2 “Connecting to a VoIP Network”.
- Section 2.4.3 “Connecting to the PSTN”.
- Section 2.4.4 “Grounding the Equipment Chassis”.
- Section 2.4.5 “Powering Up”.
- Section 2.4.6 “Start Up”.
Connecting to the 800 Series Gateway Management Interface
The 800 series gateway provides redundant management interfaces enabling administrators to perform management tasks on the 800 series unit.
Prerequisites
To communicate with the management interface, the following is needed:
• One or two CAT5 Ethernet cable with RJ45 male-male terminations.
Interconnections
The 800 series gateway provides redundant management interfaces each using one gigabit Ethernet network link, as shown in figure.
To communicate with the management interface:
- Connect the supplied CAT5 Ethernet cable to the port labeled “MGMT0” at the rear of the 800 series gateway. Connect the other end of the same CAT5 cable to the first gigabit Ethernet switch.
- If your system employs a second gigabit Ethernet switch for redundancy, connect a second CAT5 Ethernet cable to MGMT1 at the rear of the 800 series gateway. Connect the other end of the same CAT5 cable to the second gigabit Ethernet switch.
Connecting to a VoIP Network
The 800 series gateway features redundant GigE ports for connection to different VoIP networks. This provides an access point to manage VoIP traffic. Should one of the IP physical interface go down, the 800 series gateway will continue to manage VoIP traffic using the alternate physical interface.
The IP address of the VoIP ports can be modified using the web portal.
| Certain configurations of the 800 series gateway will exceed 100 Mbps, therefore 1000 Mbps is recommended. |
Prerequisites
To connect the 800 series gateway to the VoIP network, you will need:
- Gigabit layer 2 Ethernet switch. A second one is required to support redundancy of the VoIP interface.
- One or two CAT5 Ethernet cables with RJ45 male-male terminations.
Connections
The 800 series gateway is connected to the VoIP network by one or optionally two Ethernet GigE network links.
To connect the 800 series unit to the VoIP network:
- Connect a CAT5 Ethernet cable to VoIP0 at the rear of the 800 series gateway. Connect the other end of the same CAT5 cable to the gigabit Ethernet switch.
- If your system employs a second gigabit Ethernet switch for redundancy, connect a second CAT5 Ethernet cable to VoIP1 at the rear of the 800 series gateway. Connect the other end of the same CAT5 cable to the second gigabit Ethernet switch.
Connecting to the VoIP Network
Connecting to the PSTN
Grounding the Equipment Chassis
Powering Up
Connecting to AC Power
Connecting to DC Power
Start Up
Configuring the Role



