Accessing Recording A: Difference between revisions
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{{DISPLAYTITLE:Accessing the Call Recording}} | {{DISPLAYTITLE:Accessing the Call Recording}} | ||
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|rowspan="3"|This article applies to: | |||
|'''Product''' | |||
|'''Version''' | |||
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|Tmedia | |||
|2.8, 2.9, 2.10, 3.0, 3.2 | |||
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|SBC | |||
|3.0, 3.1 | |||
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Revision as of 15:26, 10 December 2020
| This article applies to: | Product | Version |
| Tmedia | 2.8, 2.9, 2.10, 3.0, 3.2 | |
| SBC | 3.0, 3.1 |
Recorded files can be accessed in two different ways:
- From the Tmedia file system using ssh, scp.
- Using the Web Portal.
To access call recordings using the Web Portal:
1-Click Call Trace in the navigation panel.
2-Use the parameters in the filter section to refine your search.
- Click Apply
3-Select the desired call from the Call List table.
4-Click Download audio file
