Actions

Accessing Recording A: Difference between revisions

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=== '''''Applies to version(s): v2.8, 2.9''''' ===
=== '''''Applies to version(s): v2.8, v2.9, v2.10''''' ===
{{DISPLAYTITLE:Accessing the Call Recording}}
{{DISPLAYTITLE:Accessing the Call Recording}}



Revision as of 14:36, 6 January 2017

Applies to version(s): v2.8, v2.9, v2.10

Recorded files can be accessed in two different ways:

  • From the Tmedia file system using ssh, scp.
  • Using the Web Portal.


To access call recordings using the Web Portal:

1-Click Call Trace in the navigation panel.


2-Use the parameters in the filter section to refine your search.

  • Click Apply


3-Select the desired call from the Call List table.


4-Click Download audio file