Target Recording: Difference between revisions
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[[Tmedia]] units, running [[Toolpack]] software and the [[TB_Media_Gateway|Gateway]] application, allow call recording. | [[Tmedia]] units, running [[Toolpack]] software and the [[TB_Media_Gateway|Gateway]] application, allow call recording. | ||
Calls are being recorded to ".wav" files on the Tmedia unit's drive. | |||
== Use cases == | |||
Target recording can be very useful in a lot of different situation: | |||
* Voice/line quality control | |||
* FAX quality analysis | |||
* | * Lawful interception | ||
* | * Debugging | ||
* | * Test calls | ||
* | |||
* | |||
== Software requirements == | == Software requirements == | ||
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== Hardware requirements == | == Hardware requirements == | ||
* [[Tmedia]] unit with DSP resources | * [[Tmedia]] unit with DSP resources | ||
== Recording options == | |||
* Recorded files options: | |||
** Record each leg of a call into it's own file | |||
** Record an audio mix of both legs of a call to a single file (only available with [[TMG-CONTROL_Version_2.7|Toolpack 2.7]] and up only) | |||
* Calls to recording filtering: | |||
** By calling number | |||
** By called number | |||
** By NAP | |||
** By routing script | |||
== Configuration == | == Configuration == | ||
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For more information, please refer to the [[Routing_script_tutorial:Mini_Development_Guide#Recording_call_legs|routing script mini tutorial guide]]. | For more information, please refer to the [[Routing_script_tutorial:Mini_Development_Guide#Recording_call_legs|routing script mini tutorial guide]]. | ||
== Accessing recorded file == | |||
Recorded files can be accessed from the Tmedia unit's file system (accessible through ssh, scp). | |||
They are also accessible from the Web Portal, through a download the "call trace" section when viewing a call trace. | |||
Revision as of 09:30, 29 April 2013
Tmedia units, running Toolpack software and the Gateway application, allow call recording. Calls are being recorded to ".wav" files on the Tmedia unit's drive.
Use cases
Target recording can be very useful in a lot of different situation:
- Voice/line quality control
- FAX quality analysis
- Lawful interception
- Debugging
- Test calls
Software requirements
- Toolpack software version 2.6 or higher
- tbstreamserver application configured to be running (it's not running by default)
- Gateway application (standard with Toolpack unless explicitly replaced by custom call handling application)
Hardware requirements
- Tmedia unit with DSP resources
Recording options
- Recorded files options:
- Record each leg of a call into it's own file
- Record an audio mix of both legs of a call to a single file (only available with Toolpack 2.7 and up only)
- Calls to recording filtering:
- By calling number
- By called number
- By NAP
- By routing script
Configuration
Call recording can be enabled and configured from the Web Portal, through the Gateway configuration page (see Gateway tab on the left menu in the Web portal).
Optionally, recording can be controller by enabling a routing script filter.
For more information, please refer to the routing script mini tutorial guide.
Accessing recorded file
Recorded files can be accessed from the Tmedia unit's file system (accessible through ssh, scp). They are also accessible from the Web Portal, through a download the "call trace" section when viewing a call trace.