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Termination cause codes: Difference between revisions

(New reason code)
(Added a link to a excel files with Reason Cause list)
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Starting from release 2.5.55 these cause codes can be modified with the Web portal in
Starting from release 2.5.55 these cause codes can be modified with the Web portal in
<pre>Profiles -&gt; Edit -&gt; Reason Cause Mapping </pre>  
<pre>Profiles -&gt; Edit -&gt; Reason Cause Mapping </pre>  
[[Image:Reason cause list 1.png]]  
[[Image:Reason cause list 1.png|Test]]  


<br>  
<br>  


The source of this list is tbcmc_call.h<br>
'''Complete list of Reason Cause mapping between the protocols:'''


    TBCMC_CALL_REASON_CODE_UNSPECIFIED                        = 0,    /*!&lt; Unspecified */
[[File:Reason_Cause.xlsx]]
    TBCMC_CALL_REASON_CODE_UNALLOCATED_NUMBER                  = 1,
 
    TBCMC_CALL_REASON_CODE_NO_ROUTE_TO_NETWORK                = 2,
 
    TBCMC_CALL_REASON_CODE_NO_ROUTE_TO_DESTINATION            = 3,
Specific internal Toolpack errors:
    TBCMC_CALL_REASON_CODE_SEND_SPECIAL_TONE                  = 4,
    TBCMC_CALL_REASON_CODE_MISDIALLED_TRUNK_PREFIX            = 5,
    TBCMC_CALL_REASON_CODE_CHANNEL_UNACCEPTABLE                = 6,
    TBCMC_CALL_REASON_CODE_CALL_AWARDED_IN_ESTABLISHED_CHANNEL = 7,
    TBCMC_CALL_REASON_CODE_PREEMPTION                          = 8,
    TBCMC_CALL_REASON_CODE_REATTEMPT                          = 9,
    TBCMC_CALL_REASON_CODE_QOR_PORTED_NUMBER                  = 14,
    TBCMC_CALL_REASON_CODE_NORMAL_CALL_CLEARING                = 16,
    TBCMC_CALL_REASON_CODE_USER_BUSY                          = 17,
    TBCMC_CALL_REASON_CODE_NO_USER_RESPONDING                  = 18,
    TBCMC_CALL_REASON_CODE_NO_ANSWER_FROM_USER                = 19,
    TBCMC_CALL_REASON_CODE_SUBSCRIBER_ABSENT                  = 20,
    TBCMC_CALL_REASON_CODE_CALL_REJECTED                      = 21,
    TBCMC_CALL_REASON_CODE_NUMBER_CHANGED                      = 22,
    TBCMC_CALL_REASON_CODE_REDIRECTION                        = 23,
    TBCMC_CALL_REASON_CODE_EXCHANGE_ROUTING_ERROR              = 25,
    TBCMC_CALL_REASON_CODE_NON_SELECTED_USER_CLEARING          = 26,
    TBCMC_CALL_REASON_CODE_DESTINATION_OUT_OF_ORDER            = 27,
    TBCMC_CALL_REASON_CODE_ADDRESS_INCOMPLETE                  = 28,
    TBCMC_CALL_REASON_CODE_FACILITY_REJECTED                  = 29,
    TBCMC_CALL_REASON_CODE_RESPONSE_TO_STATUS_ENQUIRY          = 30,
    TBCMC_CALL_REASON_CODE_NORMAL_UNSPECIFIED                  = 31,
    TBCMC_CALL_REASON_CODE_NO_CIRCUIT_AVAILABLE                = 34,
    TBCMC_CALL_REASON_CODE_NETWORK_OUT_OF_ORDER                = 38,
    TBCMC_CALL_REASON_CODE_FRAME_MODE_OUT_OF_SERVICE          = 39,
    TBCMC_CALL_REASON_CODE_FRAME_MODE_CONN_OPERATIONAL        = 40,
    TBCMC_CALL_REASON_CODE_TEMPORARY_FAILURE                  = 41,
    TBCMC_CALL_REASON_CODE_SWITCHING_EQUIP_CONGESTION          = 42,
    TBCMC_CALL_REASON_CODE_ACCESS_INFO_DISCARDED              = 43,
    TBCMC_CALL_REASON_CODE_REQUESTED_CIRCUIT_NOT_AVAILABLE    = 44,
    TBCMC_CALL_REASON_CODE_PRECEDENCE_CALL_BLOCKED            = 46,
    TBCMC_CALL_REASON_CODE_RESOURCE_UNAVAILABLE                = 47,
    TBCMC_CALL_REASON_CODE_QOS_NOT_AVAILABLE                  = 49,
    TBCMC_CALL_REASON_CODE_REQUESTED_FACILITY_NOT_SUBSCRIBED  = 50,
    TBCMC_CALL_REASON_CODE_OUTGOING_CALLS_BARRED_WITHIN_CUG    = 53,
    TBCMC_CALL_REASON_CODE_INCOMING_CALLS_BARRED_WITHIN_CUG    = 55,
    TBCMC_CALL_REASON_CODE_BEARER_CAP_NOT_AUTHORIZED          = 57,
    TBCMC_CALL_REASON_CODE_BEARER_CAP_NOT_AVAILABLE            = 58,
    TBCMC_CALL_REASON_CODE_INCONSISTENCY_ACCESS_INFO          = 62,
    TBCMC_CALL_REASON_CODE_SERVICE_NOT_AVAILABLE              = 63,
    TBCMC_CALL_REASON_CODE_BEARER_CAP_NOT_IMPLEMENTED          = 65,
    TBCMC_CALL_REASON_CODE_CHANNEL_TYPE_NOT_IMPLEMENTED        = 66,
    TBCMC_CALL_REASON_CODE_REQUESTED_FACILITY_NOT_IMPLEMENTED  = 69,
    TBCMC_CALL_REASON_CODE_ONLY_RESTRICTED_DIGITAL_INFO        = 70,
    TBCMC_CALL_REASON_CODE_SERVICE_NOT_IMPLEMENTED            = 79,
    TBCMC_CALL_REASON_CODE_INVALID_CALL_REFERENCE              = 81,
    TBCMC_CALL_REASON_CODE_CHANNEL_DOES_NOT_EXIST              = 82,
    TBCMC_CALL_REASON_CODE_CALL_IDENTITY_DOES_NOT_EXIST        = 83,
    TBCMC_CALL_REASON_CODE_CALL_IDENTITY_IN_USE                = 84,
    TBCMC_CALL_REASON_CODE_NO_CALL_SUSPENDED                  = 85,
    TBCMC_CALL_REASON_CODE_CALL_HAS_BEEN_CLEARED              = 86,
    TBCMC_CALL_REASON_CODE_USER_NOT_MEMBER_OF_CUG              = 87,
    TBCMC_CALL_REASON_CODE_INCOMPATIBLE_DESTINATION            = 88,
    TBCMC_CALL_REASON_CODE_NON_EXISTANT_CUG                    = 90,
    TBCMC_CALL_REASON_CODE_INVALID_TRANSIT_NETWORK            = 91,
    TBCMC_CALL_REASON_CODE_INVALID_MESSAGE_UNSPECIFIED        = 95,
    TBCMC_CALL_REASON_CODE_MANDATORY_IE_MISSING                = 96,
    TBCMC_CALL_REASON_CODE_MESSAGE_TYPE_NON_EXISTENT          = 97,
    TBCMC_CALL_REASON_CODE_MESSAGE_NOT_COMPATIBLE_WITH_CALL_STATE = 98,
    TBCMC_CALL_REASON_CODE_IE_NON_EXISTENT                    = 99,
    TBCMC_CALL_REASON_CODE_INVALID_IE_CONTENT                  = 100,
    TBCMC_CALL_REASON_CODE_MSG_NOT_COMPATIBLE_WITH_CALL_STATE  = 101,
    TBCMC_CALL_REASON_CODE_RECOVERY_ON_TIMER_EXPIRY            = 102,
    TBCMC_CALL_REASON_CODE_PARAMETER_NON_EXISTENT_PASSED_ON    = 103,
    TBCMC_CALL_REASON_CODE_MESSAGE_WITH_NON_RECOGNIZED_PARAMETERS_DISCARDED = 110,
    TBCMC_CALL_REASON_CODE_PROTOCOL_ERROR                      = 111,
    TBCMC_CALL_REASON_CODE_INTERWORKING_UNSPECIFIED            = 127,
     TBCMC_CALL_REASON_CODE_TOOLPACK_NORMAL                    = 200,
     TBCMC_CALL_REASON_CODE_TOOLPACK_NORMAL                    = 200,
     TBCMC_CALL_REASON_CODE_TOOLPACK_RESOURCE_ERROR            = 201,
     TBCMC_CALL_REASON_CODE_TOOLPACK_RESOURCE_ERROR            = 201,
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     TBCMC_CALL_REASON_CODE_TOOLPACK_INCOMING_ONLY              = 212,
     TBCMC_CALL_REASON_CODE_TOOLPACK_INCOMING_ONLY              = 212,
     TBCMC_CALL_REASON_CODE_TOOLPACK_SYSTEM_CONFIGURATION_CHANGED = 213,
     TBCMC_CALL_REASON_CODE_TOOLPACK_SYSTEM_CONFIGURATION_CHANGED = 213,
     TBCMC_CALL_REASON_CODE_TOOLPACK_RESOURCE_NO_MORE_AVAILABLE  = 214, /* Resource is down (adapter no more ready) */
     TBCMC_CALL_REASON_CODE_TOOLPACK_RESOURCE_NO_MORE_AVAILABLE  = 214, /* Resource is down (adapter no more ready) */
     TBCMC_CALL_REASON_CODE_TOOLPACK_INCOMPATIBLE_MEDIA        = 215,   /* Failed because of media incompatibility */
     TBCMC_CALL_REASON_CODE_TOOLPACK_INCOMPATIBLE_MEDIA        = 215,   /* Failed because of media incompatibility */
     TBCMC_CALL_REASON_CODE_TOOLPACK_RES_ALLOC_FAILED          = 216,   /* Failed to allocate data path resources for the call */
     TBCMC_CALL_REASON_CODE_TOOLPACK_RES_ALLOC_FAILED          = 216,   /* Failed to allocate data path resources for the call */
     TBCMC_CALL_REASON_CODE_TOOLPACK_DATA_PATH_NOT_AVAILABLE    = 217,   /* Data path failure (could be because of unreacheable TDM path or some HW failure) */
     TBCMC_CALL_REASON_CODE_TOOLPACK_DATA_PATH_NOT_AVAILABLE    = 217,   /* Data path failure (could be because of unreacheable TDM path or some HW failure) */
     TBCMC_CALL_REASON_CODE_TOOLPACK_LOCAL_CONGESTION          = 218, /* Congestion in the Toolpack system */
     TBCMC_CALL_REASON_CODE_TOOLPACK_LOCAL_CONGESTION          = 218,   /* Congestion in the Toolpack system */
     TBCMC_CALL_REASON_CODE_TOOLPACK_AUTHORIZATION_REQUIRED    = 219, /* Authorization required on call - this is used internally and should never reach signaling */
     TBCMC_CALL_REASON_CODE_TOOLPACK_AUTHORIZATION_REQUIRED    = 219,   /* Authorization required on call - this is used internally and should never reach signaling */
     TBCMC_CALL_REASON_CODE_TOOLPACK_DIVERT_NOT_ALLOWED        = 220, /* Call divert is not allowed */
     TBCMC_CALL_REASON_CODE_TOOLPACK_DIVERT_NOT_ALLOWED        = 220,   /* Call divert is not allowed */
    TBCMC_CALL_REASON_CODE_400_BAD_REQUEST                    = 400,
    TBCMC_CALL_REASON_CODE_401_UNAUTHORIZED                    = 401,
    TBCMC_CALL_REASON_CODE_402_PAYMENT_REQD                    = 402,
    TBCMC_CALL_REASON_CODE_403_FORBIDDEN                      = 403,
    TBCMC_CALL_REASON_CODE_404_NOT_FOUND                      = 404,
    TBCMC_CALL_REASON_CODE_405_METHOD_NOT_ALLOWED              = 405,
    TBCMC_CALL_REASON_CODE_406_NOT_ACCEPTABLE                  = 406,
    TBCMC_CALL_REASON_CODE_407_PROXY_AUTH_REQD                = 407,
    TBCMC_CALL_REASON_CODE_408_REQ_TIMEOUT                    = 408,
    TBCMC_CALL_REASON_CODE_409_CONFLICT                        = 409,
    TBCMC_CALL_REASON_CODE_410_GONE                            = 410,
    TBCMC_CALL_REASON_CODE_413_REQ_ENTITY_TOO_LARGE            = 413,
    TBCMC_CALL_REASON_CODE_414_REQ_URI_TOO_LONG                = 414,
    TBCMC_CALL_REASON_CODE_415_UNSPRTD_MEDIA                  = 415,
    TBCMC_CALL_REASON_CODE_416_UNSPRTD_URI_SCHEME              = 416,
    TBCMC_CALL_REASON_CODE_420_BAD_EXTENSION                  = 420,
    TBCMC_CALL_REASON_CODE_421_EXTENSION_REQUIRED              = 421,
    TBCMC_CALL_REASON_CODE_422_SESSTIMER_TOO_SMALL            = 422,
    TBCMC_CALL_REASON_CODE_423_INTERVAL_TOO_BRIEF              = 423,
    TBCMC_CALL_REASON_CODE_429_REFERRER_IDENTITY_ERROR        = 429,
    TBCMC_CALL_REASON_CODE_480_TEMP_UNAVAIL                    = 480,
    TBCMC_CALL_REASON_CODE_481_CLEG_TRAN_NOT_EXIST            = 481,
    TBCMC_CALL_REASON_CODE_482_LOOP_DETECTED                  = 482,
    TBCMC_CALL_REASON_CODE_483_TOO_MANY_HOPS                  = 483,
    TBCMC_CALL_REASON_CODE_484_ADDR_INCOMPLETE                = 484,
    TBCMC_CALL_REASON_CODE_485_AMBIGUOUS                      = 485,
    TBCMC_CALL_REASON_CODE_486_BUSY_HERE                      = 486,
    TBCMC_CALL_REASON_CODE_487_REQ_TERMINATED                  = 487,
    TBCMC_CALL_REASON_CODE_488_NOT_ACCEPTBLE_HERE              = 488,
    TBCMC_CALL_REASON_CODE_489_BAD_EVENT                      = 489,
    TBCMC_CALL_REASON_CODE_491_RETRY_AFTER                    = 491,
    TBCMC_CALL_REASON_CODE_500_SRV_INT_ERROR                  = 500,
    TBCMC_CALL_REASON_CODE_501_NOT_IMPLEMENTED                = 501,
    TBCMC_CALL_REASON_CODE_502_BAD_GATEWAY                    = 502,
    TBCMC_CALL_REASON_CODE_503_SERVICE_UNAVAIL                = 503,
    TBCMC_CALL_REASON_CODE_504_SERVER_TIMEOUT                  = 504,
    TBCMC_CALL_REASON_CODE_505_VERSION_UNSUPPORTED            = 505,
    TBCMC_CALL_REASON_CODE_513_MESSAGE_TOO_LARGE              = 513,
    TBCMC_CALL_REASON_CODE_600_BUSY_EVERYWHERE                = 600,
    TBCMC_CALL_REASON_CODE_603_DECLINE                        = 603,
    TBCMC_CALL_REASON_CODE_604_NOT_EXIST_ANYWHERE              = 604,
    TBCMC_CALL_REASON_CODE_606_NOT_ACCEPTABLE                  = 606
 
<br>


== Case for the 603 DECLINE and 200 TOOLPACK NORMAL  ==
== Case for the 603 DECLINE and 200 TOOLPACK NORMAL  ==

Revision as of 12:48, 29 January 2014

Starting from release 2.5.55 these cause codes can be modified with the Web portal in 

Profiles -> Edit -> Reason Cause Mapping

Test


Complete list of Reason Cause mapping between the protocols:

File:Reason Cause.xlsx


Specific internal Toolpack errors: 

   TBCMC_CALL_REASON_CODE_TOOLPACK_NORMAL                     = 200,
   TBCMC_CALL_REASON_CODE_TOOLPACK_RESOURCE_ERROR             = 201,
   TBCMC_CALL_REASON_CODE_TOOLPACK_TIMEOUT                    = 202,
   TBCMC_CALL_REASON_CODE_TOOLPACK_NO_ROUTE                   = 203,  /* Failed to find route to bridge with */
   TBCMC_CALL_REASON_CODE_TOOLPACK_CALL_COLLISION             = 204,  /* Failed because a call collision occured */
   TBCMC_CALL_REASON_CODE_TOOLPACK_SYNC_DROP                  = 205,  /* Re-sync, but call was incomplete and had to be dropped */
   TBCMC_CALL_REASON_CODE_TOOLPACK_SIGNALING_ERROR            = 206,  /* Error reported by signaling protocol */
   TBCMC_CALL_REASON_CODE_TOOLPACK_LOCALLY_REJECTED           = 207,  /* Rejected by Toolpack Engine application */
   TBCMC_CALL_REASON_CODE_TOOLPACK_INTERFACE_NOT_AVAILABLE    = 208,  /* Failed because the signaling interface is unavailable */
   TBCMC_CALL_REASON_CODE_TOOLPACK_RESET_IN_PROGRESS          = 209,
   TBCMC_CALL_REASON_CODE_TOOLPACK_ADAPTER_REJECT             = 210,
   TBCMC_CALL_REASON_CODE_TOOLPACK_MISSING_INVALID_IE         = 211,
   TBCMC_CALL_REASON_CODE_TOOLPACK_INCOMING_ONLY              = 212,
   TBCMC_CALL_REASON_CODE_TOOLPACK_SYSTEM_CONFIGURATION_CHANGED = 213,
   TBCMC_CALL_REASON_CODE_TOOLPACK_RESOURCE_NO_MORE_AVAILABLE   = 214, /* Resource is down (adapter no more ready) */
   TBCMC_CALL_REASON_CODE_TOOLPACK_INCOMPATIBLE_MEDIA         = 215,   /* Failed because of media incompatibility */
   TBCMC_CALL_REASON_CODE_TOOLPACK_RES_ALLOC_FAILED           = 216,   /* Failed to allocate data path resources for the call */
   TBCMC_CALL_REASON_CODE_TOOLPACK_DATA_PATH_NOT_AVAILABLE    = 217,   /* Data path failure (could be because of unreacheable TDM path or some HW failure) */
   TBCMC_CALL_REASON_CODE_TOOLPACK_LOCAL_CONGESTION           = 218,   /* Congestion in the Toolpack system */
   TBCMC_CALL_REASON_CODE_TOOLPACK_AUTHORIZATION_REQUIRED     = 219,   /* Authorization required on call - this is used internally and should never reach signaling */
   TBCMC_CALL_REASON_CODE_TOOLPACK_DIVERT_NOT_ALLOWED         = 220,   /* Call divert is not allowed */

Case for the 603 DECLINE and 200 TOOLPACK NORMAL

The TOOLPACK_NORMAL reason code is mapped to the 603_DECLINE reason code. The reason is the following:

A SIP BYE does not include a cause code, so on normal call terminations, So TMedia will send a BYE on SIP, and internally, a 200 TOOLPACK_NORMAL (in the logs and the CDRs). But when the call terminates unexpectedly, for example after a ACM, but before a ANM, Tmedia will still send a BYE on SIP, but internally, it will log a 603 Decline (REASON_CODE_603_DECLINE).

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