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=== '''''Applies to version(s): v2.9, v2.10''''' ===
{{DISPLAYTITLE:TBReport}}
{{DISPLAYTITLE:TBReport}}
{| class="wikitable"
|-
|rowspan="3"|This article applies to:
|'''Product'''
|'''Version'''
|-
|Tmedia
|3.0, 3.2, 3.3
|-
|SBC
|3.1, 3.3
|}


Starting from version 2.9, users can create a Report directly from the web interface. This will capture the following logs from the system:
You can create a report (Called TBreport or TB report) directly from the web portal. This report captures the following logs from the system:
*Backup of the configuration (mysql DB backup)
*Backup of the configuration (mysql DB backup)
*Application logs including:
*Application logs including:
Line 16: Line 27:
*tbtelnetdump (low level commands on hardware units)
*tbtelnetdump (low level commands on hardware units)


To activate the report go to:
To activate the report:
Maintenance -> Report
*Select '''Report''' from the navigation menu.


[[Image:Maintenance_Report.png]]
[[Image:Maintenance_Report.png]]
<br>
<br>
<br>
<br>
Select the time range and press on '''Create'''. <br>
Select the time range and click '''Create'''. <br>
[[Image:Maintenance_Report_Archive.png]]<br>
[[Image:Maintenance_Report_Archive.png]]<br>
[[Image:Maintenance_Report_Archive_list.png]]<br><br>
[[Image:Maintenance_Report_Archive_list.png]]<br><br>
This will create a single file that can be downloaded for analysis, or sent to the TelcoBridges support team (support@telcobridges.com)<br>
This will create a single file that can be downloaded for analysis and this can be sent to TelcoBridges: <br>
*[[Support:Uploading_large_files|Uploading large files]]
 
[[category:FAQ]]

Latest revision as of 13:16, 22 June 2024

This article applies to: Product Version
Tmedia 3.0, 3.2, 3.3
SBC 3.1, 3.3

You can create a report (Called TBreport or TB report) directly from the web portal. This report captures the following logs from the system:

  • Backup of the configuration (mysql DB backup)
  • Application logs including:
    • gateway (routing and other high-level functions)
    • logtrace (low-level hardware traces)
    • Stream_server
    • tboam_app (Application and HA manager)
    • tbsnmpagent
    • tbuctwriter
    • toolpack_engine (Signaling processing)
    • toolpack_sys_manager (Hardware configuration)
  • tb640debug (low level configuration of the hardware units)
  • tbtelnetdump (low level commands on hardware units)

To activate the report:

  • Select Report from the navigation menu.



Select the time range and click Create.



This will create a single file that can be downloaded for analysis and this can be sent to TelcoBridges: