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| {{DISPLAYTITLE:TelcoBridges FreeSBC Support Forums}} | | {{DISPLAYTITLE:TelcoBridges ProSBC Support Forums}} |
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| To access the forums for FreeSBC products, please use this link:<br /> | | To access the forums for ProSBC products, please use this link:<br /> |
| https://forums.freesbc.com | | https://forums.prosbc.com <br /> |
| | | More details are available here: |
| For Telcobridges Tmedia forums follow this link: [[Support_Forums|Tmedia support forums]]<br />
| | [https://docs.prosbc.com/troubleshooting-and-support/support-links/support-forums docs.prosbc.com] |
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| TelcoBridges forums are for the use of TelcoBridges business partners and customers. They are designed to facilitate discussion regarding the TelcoBridges family of products. <br />
| | For Telcobridges Tmedia forums follow this link: [[Support:Forums|Tmedia Support Forums]]<br /> |
| The forums are regrouped in 4 categories: General, Media Gateway and Other.
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| <br><br>
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| By default, guests only have access to the '''About''' forum. Access to other forums requires registration and subsequent authorization by TelcoBridges.
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| <br><br>
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| === Request an account ===
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| Follow the instructions from [https://forums.telcobridges.com/viewtopic.php?f=7&t=1044 this link]
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| <br><br>
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| === Login ===
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| Once your account is created, you will receive an email with your username and password.
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| * go to https://forums.telcobridges.com
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| [[File:support_forums_login.png]]
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| * enter username and password
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| <br><br> | |
| === Change password ===
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| * Click on '''User Control Panel'''
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| [[File:support_forums_user_control_panel.png]]
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| * Click on '''Profile''' tab, then '''Edit account settings'''
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| [[File:support_forums_change_password.png]]
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| <br><br> | |
| === Change timezone ===
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| * In the '''User Control Panel''', click on the '''Board Preferences''' tab
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| * Click on ''Edit global settings''
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| [[File:support_forums_change_timezone.png]]
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| <br><br>
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| === Change notifications preferences ===
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| By default you will not receive any emails when there is a new post in any forums.
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| <br><br>
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| You have two options:
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| ==== Option A: Receive emails for posts on all forums ====
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| Change your preferences to get an emails when there is a new post in any forums.
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| * In the '''User Control Panel''', click on the '''Board Preferences''' tab
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| * Click on the '''Edit post notification options'''
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| * Tick '''Yes''' for the '''Send me notice of all posts...'''
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| [[File:support_forums_post_notifications.png]] | |
| <br><br>
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| ==== Option B: Subscribe to a forum ====
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| Subscribe to forum which you want to follow only.
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| * Go back to the home page (click on TelcoBridges logo right top)
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| * Click on the forum you wish to subscribe, for example, the '''Release Status''' forums
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| [[File:support_forums_release_status_top.png]]
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| * Scroll down. At the bottom of the page, click on '''Subscribe forum'''
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| [[File:support_forums_release_status_bottom.png]]
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