Support:Forums: Difference between revisions

Latest revision as of 15:00, 12 November 2025

To access the forums for Tmedia products, please use this link:

https://forums.telcobridges.com

For ProSBC forums follow this link instead: ProSBC support forums

TelcoBridges forums are for the use of TelcoBridges business partners and customers. They are designed to facilitate discussion regarding the TelcoBridges family of products.
The forums are regrouped in 4 categories: General, Media Gateway and Other.

By default, guests only have access to the About forum. Access to other forums requires registration and subsequent authorization by TelcoBridges.

Request an account

Follow the instructions from this link

Login

Once your account is created, you will receive an email with your username and password.

go to https://forums.telcobridges.com

enter username and password

Change password

Click on User Control Panel

Click on Profile tab, then Edit account settings

Change timezone

In the User Control Panel, click on the Board Preferences tab
Click on Edit global settings

Change notifications preferences

By default you will not receive any emails when there is a new post in any forums.

You have two options:

Option A: Receive emails for posts on all forums

Change your preferences to get an emails when there is a new post in any forums.

In the User Control Panel, click on the Board Preferences tab
Click on the Edit post notification options
Tick Yes for the Send me notice of all posts...

Option B: Subscribe to a forum

Subscribe to forum which you want to follow only.

Go back to the home page (click on TelcoBridges logo right top)
Click on the forum you wish to subscribe, for example, the Release Status forums

Scroll down. At the bottom of the page, click on Subscribe forum

@@ Line 1: / Line 1: @@
-{{DISPLAYTITLE:TelcoBridges Support Forums}}
+{{DISPLAYTITLE:TelcoBridges Tmedia Support Forums}}
-TelcoBridges forums are for the use of TelcoBridges business partners and customers. They are designed to facilitate discussion regarding the TelcoBridges family of products. The forums are regrouped in 4 categories: General, Media Gateway and Other.
+To access the forums for Tmedia products, please use this link:<br />
+https://forums.telcobridges.com
+<br><br />
+For ProSBC forums follow this link instead: [[Support_Forums|ProSBC support forums]]<br />
+<br>
+TelcoBridges forums are for the use of TelcoBridges business partners and customers. They are designed to facilitate discussion regarding the TelcoBridges family of products. <br />
+The forums are regrouped in 4 categories: General, Media Gateway and Other.
 <br><br>
 By default, guests only have access to the '''About''' forum. Access to other forums requires registration and subsequent authorization by TelcoBridges.
 <br><br>
-Here a the steps to get your account.
-=== Step 1: Request an account ===
+=== Request an account ===
 Follow the instructions from [https://forums.telcobridges.com/viewtopic.php?f=7&t=1044 this link]
+<br><br>
-=== Step 2: Login to your account ===
+=== Login ===
 Once your account is created, you will receive an email with your username and password.
 * go to https://forums.telcobridges.com
 [[File:support_forums_login.png]]
 * enter username and password
+<br><br>
+=== Change password ===
+* Click on '''User Control Panel'''
+[[File:support_forums_user_control_panel.png]]
+* Click on '''Profile''' tab, then '''Edit account settings'''
+[[File:support_forums_change_password.png]]
+<br><br>
+=== Change timezone ===
+* In the '''User Control Panel''', click on the '''Board Preferences''' tab
+* Click on ''Edit global settings''
+[[File:support_forums_change_timezone.png]]
+<br><br>
+=== Change notifications preferences ===
+By default you will not receive any emails when there is a new post in any forums.
+<br><br>
+You have two options:
+==== Option A: Receive emails for posts on all forums ====
+Change your preferences to get an emails when there is a new post in any forums.
+* In the '''User Control Panel''', click on the '''Board Preferences''' tab
+* Click on the '''Edit post notification options'''
+* Tick '''Yes''' for the '''Send me notice of all posts...'''
+[[File:support_forums_post_notifications.png]]
+<br><br>
+==== Option B: Subscribe to a forum ====
+Subscribe to forum which you want to follow only.
+* Go back to the home page (click on TelcoBridges logo right top)
+* Click on the forum you wish to subscribe, for example, the '''Release Status''' forums
+[[File:support_forums_release_status_top.png]]
+* Scroll down. At the bottom of the page, click on '''Subscribe forum'''
+[[File:support_forums_release_status_bottom.png]]