Actions

TBReport: Difference between revisions

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[[Image:Maintenance_Report_Archive.png]]<br>
[[Image:Maintenance_Report_Archive.png]]<br>
[[Image:Maintenance_Report_Archive_list.png]]<br><br>
[[Image:Maintenance_Report_Archive_list.png]]<br><br>
This will create a single file that can be downloaded for analysis, or sent to the TelcoBridges support team (support@telcobridges.com)<br>
This will create a single file that can be downloaded for analysis and this can be sent to TelcoBridges: <br>
*[[Support:Uploading_large_files|Uploading large files]]
 
[[category:FAQ]]

Latest revision as of 13:16, 22 June 2024

This article applies to: Product Version
Tmedia 3.0, 3.2, 3.3
SBC 3.1, 3.3

You can create a report (Called TBreport or TB report) directly from the web portal. This report captures the following logs from the system:

  • Backup of the configuration (mysql DB backup)
  • Application logs including:
    • gateway (routing and other high-level functions)
    • logtrace (low-level hardware traces)
    • Stream_server
    • tboam_app (Application and HA manager)
    • tbsnmpagent
    • tbuctwriter
    • toolpack_engine (Signaling processing)
    • toolpack_sys_manager (Hardware configuration)
  • tb640debug (low level configuration of the hardware units)
  • tbtelnetdump (low level commands on hardware units)

To activate the report:

  • Select Report from the navigation menu.



Select the time range and click Create.



This will create a single file that can be downloaded for analysis and this can be sent to TelcoBridges: