Accessing Recording A: Difference between revisions
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{{DISPLAYTITLE:Accessing the Call Recording}} | {{DISPLAYTITLE:Accessing the Call Recording}} | ||
{| class="wikitable" | |||
|- | |||
|rowspan="3"|This article applies to: | |||
|'''Product''' | |||
|'''Version''' | |||
|- | |||
|Tmedia | |||
|3.0, 3.2, 3.3 | |||
|- | |||
|SBC | |||
|3.1, 3.3 | |||
|} | |||
Recorded files can be accessed in two different ways: | Recorded files can be accessed in two different ways: | ||
* From the Tmedia | * From the Tmedia file system using ssh, or scp. | ||
* Using the Web Portal. | * Using the Web Portal. | ||
| Line 16: | Line 27: | ||
2-Click ''' | 2-Use the parameters in the filter section to refine your search. | ||
* Click '''Apply''' | |||
[[File:AccessingCallTrace_1.png]] | [[File:AccessingCallTrace_1.png]] | ||
3-Select the desired call from the Call '''List''' table. | |||
[[File:AccessingCallTrace_2.png]] | |||
4-Click '''Download audio file''' | |||
[[File:AccessingCallTrace_3.png]] | |||
Latest revision as of 13:14, 22 June 2024
| This article applies to: | Product | Version |
| Tmedia | 3.0, 3.2, 3.3 | |
| SBC | 3.1, 3.3 |
Recorded files can be accessed in two different ways:
- From the Tmedia file system using ssh, or scp.
- Using the Web Portal.
To access call recordings using the Web Portal:
1-Click Call Trace in the navigation panel.
2-Use the parameters in the filter section to refine your search.
- Click Apply
3-Select the desired call from the Call List table.
4-Click Download audio file
