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Accessing Recording: Difference between revisions

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=== '''''Applies to version(s): v2.7''''' ===
{{DISPLAYTITLE:Accessing the Call Recording}}
{{DISPLAYTITLE:Accessing the Call Recording}}
 
{| class="wikitable"
|-
|rowspan="2"|This article applies to:
|'''Product'''
|'''Version'''
|-
|Tmedia
|2.7
|}


Recorded files can be accessed in two different ways:
Recorded files can be accessed in two different ways:


* From the Tmedia unit's file system using ssh, scp.
* From the file system of the Tmedia device using ssh or scp.


* Using the Web Portal.
* Using the Web Portal.
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'''To access call recordings using the Web Portal:
'''To access call recordings using the Web Portal:


1-Click '''Call Trace''' in the naviagtion panel.
1-Click '''Call Trace''' in the navigation panel.


[[File:CallTrace_0.png]]
[[File:CallTrace_0.png]]




2-Click '''Download'''
2-Click '''Download audio file'''


[[File:CallTrace_1.png]]
[[File:CallTrace_1.png]]

Latest revision as of 10:51, 30 May 2022

This article applies to: Product Version
Tmedia 2.7

Recorded files can be accessed in two different ways:

  • From the file system of the Tmedia device using ssh or scp.
  • Using the Web Portal.


To access call recordings using the Web Portal:

1-Click Call Trace in the navigation panel.


2-Click Download audio file