Actions

Accessing Recording: Difference between revisions

No edit summary
mNo edit summary
 
(5 intermediate revisions by the same user not shown)
Line 1: Line 1:
=== '''''Applies to version(s): v2.7''''' ===
{{DISPLAYTITLE:Accessing the Call Recording}}
{{DISPLAYTITLE:Accessing the Call Recording}}
{| class="wikitable"
|-
|rowspan="2"|This article applies to:
|'''Product'''
|'''Version'''
|-
|Tmedia
|2.7
|}


Recorded files can be accessed in two different ways:


Recorded files can be accessed from the Tmedia unit's file system using ssh, scp.
* From the file system of the Tmedia device using ssh or scp.


They are also accessible from the Web Portal, through a "download" button available when viewing a Call Trace:
* Using the Web Portal.


[[File:Target_recording_call_trace.png]]
 
'''To access call recordings using the Web Portal:
 
1-Click '''Call Trace''' in the navigation panel.
 
[[File:CallTrace_0.png]]
 
 
2-Click '''Download audio file'''
 
[[File:CallTrace_1.png]]

Latest revision as of 10:51, 30 May 2022

This article applies to: Product Version
Tmedia 2.7

Recorded files can be accessed in two different ways:

  • From the file system of the Tmedia device using ssh or scp.
  • Using the Web Portal.


To access call recordings using the Web Portal:

1-Click Call Trace in the navigation panel.


2-Click Download audio file