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Accessing Recording: Difference between revisions

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== Accessing recorded file ==
{{DISPLAYTITLE:Accessing the Call Recording}}
Recorded files can be accessed from the Tmedia unit's file system (accessible through ssh, scp).
{| class="wikitable"
|-
|rowspan="2"|This article applies to:
|'''Product'''
|'''Version'''
|-
|Tmedia
|2.7
|}


They are also accessible from the Web Portal, through a "download" button available when viewing a Call Trace:
Recorded files can be accessed in two different ways:


[[File:Target_recording_call_trace.png]]
* From the file system of the Tmedia device using ssh or scp.
 
* Using the Web Portal.
 
 
'''To access call recordings using the Web Portal:
 
1-Click '''Call Trace''' in the navigation panel.
 
[[File:CallTrace_0.png]]
 
 
2-Click '''Download audio file'''
 
[[File:CallTrace_1.png]]

Latest revision as of 10:51, 30 May 2022

This article applies to: Product Version
Tmedia 2.7

Recorded files can be accessed in two different ways:

  • From the file system of the Tmedia device using ssh or scp.
  • Using the Web Portal.


To access call recordings using the Web Portal:

1-Click Call Trace in the navigation panel.


2-Click Download audio file