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Using a spare unit: Difference between revisions

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This procedure is used to replace a Tmedia device with a spare device, or another device with a normal license.
== Prerequisite==
== Prerequisite==
Prior to replacing hardware, you must have the following:  
Prior to replacing the hardware, you must have the following:  


*Phillips screwdriver
*Phillips screwdriver
*[[Gateway_Installation#TMG3200|TMG3200 Installation guide]]
*[[Gateway_Installation|Installation guide]]


=== Retrieve spare license ===
=== Retrieve spare license ===
*Follow the instructions here: [[Support:License_server#Retrieve_a_license|Retrieve a license]]
{{#switchtablink:Tmedia Support|To activate a spare Tmedia device, refer to the Customer Dashboard|Customer_Dashboard}}
To learn more about how to obtain a license key, refer to [[Support:License_server|How to use the license server]]


=== Backup your system configuration===
=== Backup your system configuration===
Before Proceeding with the procedure, it is wise to backup your configuration. Please follow this link: [[Troubleshooting_Toolpack#System_configuration_backup|Backup procedure]]<br>
Before Proceeding with the procedure, it is wise to backup your configuration. Please follow this link: [[Troubleshooting_Toolpack#System_configuration_backup|Backup procedure]]<br>
Note: The database backup should be done and stored at a safe place regularly
'''Note:''' The database backup should be done regularly, and stored in a secure place.


== Choose Your Maintenance Procedure ==
== Choose Your Maintenance Procedure ==
*[[Replace_TMG3200_Standalone_With_Spare|Replace a TMG3200 Standalone unit]]
*[[Replace_TMG3200_Standalone_With_Spare|Replace a TMG Standalone unit]]
*[[Replace_TMG3200_1+1_Primary_With_Spare|Replace a TMG3200 1+1 Primary]]
*[[Replace_TMG3200_1+1_Primary_With_Spare|Replace a TMG 1+1 Primary]]
*[[Replace_TMG3200_1+1_-Secondary_With_Spare|Replace a TMG3200 1+1 Secondary]]
*[[Replace_TMG3200_1+1_-Secondary_With_Spare|Replace a TMG 1+1 Secondary]]


[[Category:Revise on Major]]
[[Category:Revise on Major]]

Latest revision as of 10:18, 30 May 2022

This procedure is used to replace a Tmedia device with a spare device, or another device with a normal license.

Prerequisite

Prior to replacing the hardware, you must have the following:

Retrieve spare license

To activate a spare Tmedia device, refer to the Customer Dashboard

Backup your system configuration

Before Proceeding with the procedure, it is wise to backup your configuration. Please follow this link: Backup procedure
Note: The database backup should be done regularly, and stored in a secure place.

Choose Your Maintenance Procedure