Using a spare unit: Difference between revisions

Latest revision as of 10:18, 30 May 2022

This procedure is used to replace a Tmedia device with a spare device, or another device with a normal license.

Prerequisite

Prior to replacing the hardware, you must have the following:

Phillips screwdriver
Installation guide

Retrieve spare license

To activate a spare Tmedia device, refer to the Customer Dashboard

Backup your system configuration

Before Proceeding with the procedure, it is wise to backup your configuration. Please follow this link: Backup procedure
Note: The database backup should be done regularly, and stored in a secure place.

Choose Your Maintenance Procedure

@@ Line 1: / Line 1: @@
+This procedure is used to replace a Tmedia device with a spare device, or another device with a normal license.
 == Prerequisite==
-Prior to replacing hardware, you must have the following:
+Prior to replacing the hardware, you must have the following:
-=== Phillips screwdriver ===
-=== [[Gateway_Installation#TMG3200|TMG3200 Installation guide]] ===
+*Phillips screwdriver
+*[[Gateway_Installation|Installation guide]]
 === Retrieve spare license ===
+{{#switchtablink:Tmedia Support|To activate a spare Tmedia device, refer to the Customer Dashboard|Customer_Dashboard}}
-- log in [https://licenses.telcobridges.com/ License server]
-- Access with your account id and password provided by TB Support. Contact [[Support:Contacting_TelcoBridges_technical_support|TB Support]] if you do not have this information.
-- Download license
-*If the unit is a spare, Click "Activate Spare"
-*If the unit is regular, Click "Download"
-*Select version of the license to match the version of the software to be installed and click Download
-To learn more about how to obtain a license key, refer to [[Support:License_server|How to use the license server]]
 === Backup your system configuration===
-To learn more about how to a database backup:
+Before Proceeding with the procedure, it is wise to backup your configuration. Please follow this link: [[Troubleshooting_Toolpack#System_configuration_backup|Backup procedure]]<br>
-*[[Toolpack:Database_Backup_C|Backup procedure for v2.8 or 2.9]]
+'''Note:''' The database backup should be done regularly, and stored in a secure place.
-*[[Toolpack:Database_Backup_B|Backup procedure for v2.7]]
-*[[Toolpack:Database_Backup_A|Backup procedure for v2.6]]
-Note: The database backup should be done and stored at a safe place regularly
 == Choose Your Maintenance Procedure ==
-*[[Replace_TMG3200_Standalone_With_Spare|Replace a TMG3200 Standalone unit]]
+*[[Replace_TMG3200_Standalone_With_Spare|Replace a TMG Standalone unit]]
-*[[Replace_TMG3200_1+1_Primary_With_Spare|Replace a TMG3200 1+1 Primary]]
+*[[Replace_TMG3200_1+1_Primary_With_Spare|Replace a TMG 1+1 Primary]]
-*[[Replace_TMG3200_1+1_-Secondary_With_Spare|Replace a TMG3200 1+1 Secondary]]
+*[[Replace_TMG3200_1+1_-Secondary_With_Spare|Replace a TMG 1+1 Secondary]]
 [[Category:Revise on Major]]