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Using a spare unit: Difference between revisions

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== Preparation ==
This procedure is used to replace a Tmedia device with a spare device, or another device with a normal license.
*Prior to replacing hardware, you must have the following:
**A license key


  log in https://licenses.telcobridges.com/with your account id and password provided by TB Support.
== Prerequisite==
  Click "Activate Spare"
Prior to replacing the hardware, you must have the following:  


To learn more about how to obtain a license key, refer to: http://docs.telcobridges.com/mediawiki/index.php/Support:License_server
*Phillips screwdriver
*[[Gateway_Installation|Installation guide]]


*A backup of your system settings
=== Retrieve spare license ===
To learn more about how to a database backup https://docs.telcobridges.com/tbwiki/Toolpack:Database_Backup_B
{{#switchtablink:Tmedia Support|To activate a spare Tmedia device, refer to the Customer Dashboard|Customer_Dashboard}}


Note: The database backup should be done and stored at a safe place regularly
=== Backup your system configuration===
Before Proceeding with the procedure, it is wise to backup your configuration. Please follow this link: [[Troubleshooting_Toolpack#System_configuration_backup|Backup procedure]]<br>
'''Note:''' The database backup should be done regularly, and stored in a secure place.


== Choose Your Maintenance Procedure ==
== Choose Your Maintenance Procedure ==
*Replace a TMG3200 Standalone unit
*[[Replace_TMG3200_Standalone_With_Spare|Replace a TMG Standalone unit]]
*Replace a TMG3200 in a TMG3200 1+1 System
*[[Replace_TMG3200_1+1_Primary_With_Spare|Replace a TMG 1+1 Primary]]
*[[Replace_TMG3200_1+1_-Secondary_With_Spare|Replace a TMG 1+1 Secondary]]
 
[[Category:Revise on Major]]

Latest revision as of 10:18, 30 May 2022

This procedure is used to replace a Tmedia device with a spare device, or another device with a normal license.

Prerequisite

Prior to replacing the hardware, you must have the following:

Retrieve spare license

To activate a spare Tmedia device, refer to the Customer Dashboard

Backup your system configuration

Before Proceeding with the procedure, it is wise to backup your configuration. Please follow this link: Backup procedure
Note: The database backup should be done regularly, and stored in a secure place.

Choose Your Maintenance Procedure