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Customer Dashboard:Spare Device Activation A: Difference between revisions

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{{DISPLAYTITLE: Customer Dashboard: Spare Device Activation}}
{{DISPLAYTITLE: Customer Dashboard: Spare Device Activation}}


When a spare device is used as a temporary replacement for another device, it must be activated using the same license.  
A spare Tmedia device can be used as temporary replacement of another Tmedia device.


To activate a temporary device:
'''Note:''' You must have a spare Tmedia device for this procedure to work.


1. Click '''Create an account'''  
 
To activate a temporary Tmedia device:
 
1. Click the '''Tmedia''' tab.
* Select a Tmedia device. (This is the device that will be replaced.)


[[Image:Dashboard_SpareActivation_1.png|600px]] <br><br>
[[Image:Dashboard_SpareActivation_1.png|600px]] <br><br>
2. Provide the following identification information:
* Then enter the Serial number of the spare unit and the version to download. The customer must have spare units or else it won't be possible.




* Click '''Next'''
2. Click '''Temporarily Replace with a Spare Device'''


[[Image:Dashboard_SpareActivation_2.png|600px]] <br><br>
[[Image:Dashboard_SpareActivation_2.png|600px]] <br><br>




3.
3. Enter the following information:
 
* Serial number of the spare Tmedia unit
* The software version to download
*Click '''Ok'''


[[Image:Dashboard_SpareActivation_3.png|600px]] <br><br>
[[Image:Dashboard_SpareActivation_3.png|600px]] <br><br>

Latest revision as of 11:35, 6 April 2022


A spare Tmedia device can be used as temporary replacement of another Tmedia device.

Note: You must have a spare Tmedia device for this procedure to work.


To activate a temporary Tmedia device:

1. Click the Tmedia tab.

  • Select a Tmedia device. (This is the device that will be replaced.)




2. Click Temporarily Replace with a Spare Device




3. Enter the following information:

  • Serial number of the spare Tmedia unit
  • The software version to download
  • Click Ok



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