Customer Dashboard:Spare Device Activation A: Difference between revisions

Latest revision as of 11:35, 6 April 2022

A spare Tmedia device can be used as temporary replacement of another Tmedia device.

Note: You must have a spare Tmedia device for this procedure to work.

To activate a temporary Tmedia device:

1. Click the Tmedia tab.

2. Click Temporarily Replace with a Spare Device

3. Enter the following information:

@@ Line 1: / Line 1: @@
 {{DISPLAYTITLE: Customer Dashboard: Spare Device Activation}}
-When a spare device is used as a temporary replacement for another device, it must be activated using the same license.
+A spare Tmedia device can be used as temporary replacement of another Tmedia device.
-To activate a temporary device:
+'''Note:''' You must have a spare Tmedia device for this procedure to work.
-- Select a unit.
--
--
--
-. Click '''Create an account'''
+To activate a temporary Tmedia device:
-[[Image:CreateAccount_1.png|600px]] <br><br>
+. Click the '''Tmedia''' tab.
+* Select a Tmedia device. (This is the device that will be replaced.)
-. Provide the following identification information:
+[[Image:Dashboard_SpareActivation_1.png|600px]] <br><br>
-* Full name
-* Email
-* Password
-* Phone number
-* Click '''Next'''
-[[Image:CreateAccount_2.png|600px]] <br><br>
+. Click '''Temporarily Replace with a Spare Device'''
+[[Image:Dashboard_SpareActivation_2.png|600px]] <br><br>
+. Enter the following information:
+* Serial number of the spare Tmedia unit
+* The software version to download
+*Click '''Ok'''
+[[Image:Dashboard_SpareActivation_3.png|600px]] <br><br>