This article applies to: Product Version
Tmedia 2.9, 2.10, 3.0, 3.1, 3.2

You can create a report (Called TBreport or TB report) directly from the web portal. This report captures the following logs from the system:

  • Backup of the configuration (mysql DB backup)
  • Application logs including:
    • gateway (routing and other high-level functions)
    • logtrace (low-level hardware traces)
    • Stream_server
    • tboam_app (Application and HA manager)
    • tbsnmpagent
    • tbuctwriter
    • toolpack_engine (Signaling processing)
    • toolpack_sys_manager (Hardware configuration)
  • tb640debug (low level configuration of the hardware units)
  • tbtelnetdump (low level commands on hardware units)

To activate the report:

  • Select Report from the navigation menu.

Maintenance Report.png

Select the time range and click Create.
Maintenance Report Archive.png
Maintenance Report Archive list.png

This will create a single file that can be downloaded for analysis, or sent to the TelcoBridges support team (