Toolpack Installation:Toolpack installer troubleshooting - Revision history

Cbilodeau: Change title

2010-05-17T17:15:52Z

Change title

← Older revision		Revision as of 13:15, 17 May 2010
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	This page list a series of problems/solutions that was encounter while running the Toolpack installer.<br>		This page list a series of problems/solutions that was encounter while running the Toolpack installer.<br>

	== ~~Linux~~<br> ==		== Operation not permitted<br> ==

			This problem can occured on Linux system.

	=== '''Installer error output:''' <br> ===		=== '''Installer error output:''' <br> ===
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	<br>		<br>

	== ~~Windows~~<br> ==		== ODBC dependencies error:<br> ==

			This problem can occur on Windows system that tries to install msvc8 version of the installer.

	=== Installer error:<br> ===		=== Installer error:<br> ===
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	=== Solution:<br> ===		=== Solution:<br> ===

			==== Re-install the msvc C++ 2005 Redistributables:<br> ====
	==== Re-install the msvc 2005 Redistributables:<br> ====

	*Go to the "Add or Remove Programs" from you control panel.		*Go to the "Add or Remove Programs" from you control panel.
	*Uninstall the Microsoft Visual C++ 2005 Redistributable (only).		*Uninstall the Microsoft Visual C++ 2005 Redistributable (only).
	*Go to the wiki for your installation guide:		*Go to the wiki for your installation guide:
	**For v2.3 or v2.4, go to [[~~Toolpack_prerequisite_Windows_XP_2~~-3]]		**For v2.3 or v2.4, go to [[Toolpack prerequisite Windows XP 2-3]]
	**For v2.5, go to [[~~Toolpack_prerequisite_Windows_XP_2~~-5]]		**For v2.5, go to [[Toolpack prerequisite Windows XP 2-5]]
	*Re-install the "MSVC8 Redistributable" with the supplied link		*Re-install the "MSVC8 Redistributable" with the supplied link

	<br>		<br>

Cbilodeau: fix format

2010-05-17T15:28:04Z

fix format

← Older revision		Revision as of 11:28, 17 May 2010
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	== Windows<br> ==		== Windows<br> ==

	~~<br>~~

	=== Installer error:<br> ===		=== Installer error:<br> ===
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	=== Solution:<br> ===		=== Solution:<br> ===

	~~<br>~~

	==== Re-install the msvc 2005 Redistributables:<br> ====		==== Re-install the msvc 2005 Redistributables:<br> ====

Cbilodeau: fix format

2010-05-17T15:27:08Z

fix format

← Older revision		Revision as of 11:27, 17 May 2010
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	=== Installer error:<br> ===		=== Installer error:<br> ===

	During the installation of msvc8, the installer fails because of ODBC dependencies error when running tbinstall_helper.exe<br>		During the installation of msvc8, the installer fails because of ODBC dependencies error when running tbinstall_helper.exe<br>

	<br>		<br>

	=== Solution:<br> ===		=== Solution:<br> ===

	<br>		<br>

	==== Re-install the msvc 2005 Redistributables:<br> ====		==== Re-install the msvc 2005 Redistributables:<br> ====

	*Go to the "Add or Remove Programs" from you control panel.
	*2- Uninstall the Microsoft Visual C++ 2005 Redistributable (only).
	*3- Go to the wiki for your installation guide:
	*For v2.3 or v2.4

	~~-http://docs.telcobridges.com/mediawiki/index.php/Toolpack_prerequisite_Windows_XP_2-3<br> For v2.5<br> -http://docs.telcobridges.com/mediawiki/index.php/Toolpack_prerequisite_Windows_XP_2-5<br><br>~~

			*Go to the "Add or Remove Programs" from you control panel.
			*Uninstall the Microsoft Visual C++ 2005 Redistributable (only).
			*Go to the wiki for your installation guide:
			**For v2.3 or v2.4, go to [[Toolpack_prerequisite_Windows_XP_2-3]]
			**For v2.5, go to [[Toolpack_prerequisite_Windows_XP_2-5]]
	*Re-install the "MSVC8 Redistributable" with the supplied link		*Re-install the "MSVC8 Redistributable" with the supplied link

	<br>		<br>

Cbilodeau: add windows troubleshooting

2010-05-17T15:25:22Z

add windows troubleshooting

← Older revision		Revision as of 11:25, 17 May 2010
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	This page list a series of problems/solutions that was encounter while running the Toolpack installer.<br>		This page list a series of problems/solutions that was encounter while running the Toolpack installer.<br>

	== Linux<br> ==		== Linux<br> ==

	=== '''Installer error output:''' <br> ===		=== '''Installer error output:''' <br> ===
	<blockquote>		<blockquote>./TBToolPack-2.4.24-Linux-centos5-x86_64-Install<br>couldn't load file "/tmp/tcl86t5pk": /tmp/tcl86t5pk: failed to map segment from shared object: Operation not permitted<br> while executing<br>"load /installkitvfs/lib/itcl/libitcl3.3.so Itcl"<br> ("package ifneeded" script)<br> invoked from within<br>"package require Itcl"<br> (in namespace eval "::" script line 3707)<br> invoke<br> </blockquote>
	./TBToolPack-2.4.24-Linux-centos5-x86_64-Install<br>couldn't load file "/tmp/tcl86t5pk": /tmp/tcl86t5pk: failed to map segment from shared object: Operation not permitted<br> while executing<br>"load /installkitvfs/lib/itcl/libitcl3.3.so Itcl"<br> ("package ifneeded" script)<br> invoked from within<br>"package require Itcl"<br> (in namespace eval "::" script line 3707)<br> invoke<br>		=== Solution:<br> ===
	</blockquote>
	=== Solution:<br> ===

	This is a permission problem:<br>		This is a permission problem:<br>

	==== Give execute permission to /tmp directory ====		==== Give execute permission to /tmp directory ====

	*Check that /tmp can be execute application with 'mount' command<br>		*Check that /tmp can be execute application with 'mount' command<br>
	*If the /tmp cannot execute then modify the /etc/fstable to allow execution. For more info see [http://www.tuxfiles.org/linuxhelp/fstab.html www.tuxfiles.org/linuxhelp/fstab.html]		*If the /tmp cannot execute then modify the /etc/fstable to allow execution. For more info see [http://www.tuxfiles.org/linuxhelp/fstab.html www.tuxfiles.org/linuxhelp/fstab.html]

			<br>

			==== Disable SELinux: ====

			*See [[SELinux]] for help

			<br>

	==~~== Disable SELinux: ==~~==		== Windows<br> ==

	*See [[SELinux]] for help		<br>

			=== Installer error:<br> ===

			During the installation of msvc8, the installer fails because of ODBC dependencies error when running tbinstall_helper.exe<br>

	<br>		<br>

	== ~~Windows~~<br> ==		=== Solution:<br> ===

	<br>		<br>

			==== Re-install the msvc 2005 Redistributables:<br> ====

	~~<br>~~		*Go to the "Add or Remove Programs" from you control panel.
			*2- Uninstall the Microsoft Visual C++ 2005 Redistributable (only).
			*3- Go to the wiki for your installation guide:
			*For v2.3 or v2.4

	<br>		-http://docs.telcobridges.com/mediawiki/index.php/Toolpack_prerequisite_Windows_XP_2-3<br> For v2.5<br> -http://docs.telcobridges.com/mediawiki/index.php/Toolpack_prerequisite_Windows_XP_2-5<br><br>

	~~<br>~~		*Re-install the "MSVC8 Redistributable" with the supplied link

	<br>		<br>

Cbilodeau: creation

2010-05-17T15:18:54Z

creation

New page

This page list a series of problems/solutions that was encounter while running the Toolpack installer. 

== Linux ==

=== '''Installer error output:''' ===
<blockquote>
./TBToolPack-2.4.24-Linux-centos5-x86_64-Install couldn't load file "/tmp/tcl86t5pk": /tmp/tcl86t5pk: failed to map segment from shared object: Operation not permitted while executing "load /installkitvfs/lib/itcl/libitcl3.3.so Itcl" ("package ifneeded" script) invoked from within "package require Itcl" (in namespace eval "::" script line 3707) invoke 
</blockquote>
=== Solution: ===

This is a permission problem: 

==== Give execute permission to /tmp directory ====

*Check that /tmp can be execute application with 'mount' command 
*If the /tmp cannot execute then modify the /etc/fstable to allow execution. For more info see [http://www.tuxfiles.org/linuxhelp/fstab.html www.tuxfiles.org/linuxhelp/fstab.html]

==== Disable SELinux: ====

*See [[SELinux]] for help

 

== Windows ==