Toolpack:Retrieving Call Trace C - Revision history

Allyntree at 17:13, 22 June 2024

2024-06-22T17:13:17Z

← Older revision		Revision as of 13:13, 22 June 2024
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	{{DISPLAYTITLE:Retrieving Call Trace}}		{{DISPLAYTITLE:Retrieving Call Trace}}

			==Applies to==
	{\| class="wikitable"		{\| class="wikitable"
	\|-		\|-

Allyntree at 17:12, 22 June 2024

2024-06-22T17:12:13Z

← Older revision		Revision as of 13:12, 22 June 2024
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	~~====Applies to version(s) v3.0, v3.1====~~
	{{DISPLAYTITLE:Retrieving Call Trace}}		{{DISPLAYTITLE:Retrieving Call Trace}}

			{\| class="wikitable"
			\|-
			\|rowspan="3"\|This article applies to:
			\|'''Product'''
			\|'''Version'''
			\|-
			\|Tmedia
			\|3.0, 3.2, 3.3
			\|-
			\|SBC
			\|3.1, 3.3
			\|}

	==Retrieving calls from memory==		==Retrieving calls from memory==

Luc Morissette: Added link to Forums

2023-08-07T18:43:57Z

Added link to Forums

← Older revision		Revision as of 14:43, 7 August 2023
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	<br>		<br>
			==== Auto refresh of call trace list ====
			By default, there is no option from the web portal to refresh the page with the call trace list. <br>
			If you wish to have this function enabled, please follow the instructions from the freesbc forums : [https://forums.freesbc.com/t710-auto-refresh-on-call-trace-web-page Auto Refresh for Call Trace]

Luc Morissette at 14:06, 7 April 2020

2020-04-07T14:06:02Z

← Older revision		Revision as of 10:06, 7 April 2020
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	By default the file is located in the following path:		By default the file is located in the following path:
	<pre>/lib/tb/toolpack/setup/12358/2.8/apps/tbuctwriter/uctdata*</pre>		<pre>/lib/tb/toolpack/setup/12358/3.1/apps/tbuctwriter/uctdata*</pre>

	<br>		<br>

Allyntree at 16:26, 21 May 2019

2019-05-21T16:26:38Z

← Older revision		Revision as of 12:26, 21 May 2019
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	====Applies to version(s) v3.0====		====Applies to version(s) v3.0, v3.1====
	{{DISPLAYTITLE:Retrieving Call Trace}}		{{DISPLAYTITLE:Retrieving Call Trace}}

Luc Morissette: Added Restful API

2019-02-27T16:33:52Z

Added Restful API

← Older revision		Revision as of 12:33, 27 February 2019
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	3 - The call will be dropped. The page might need to be refresh after the command, since the dropping process might not be completed immediately after the first refresh.		3 - The call will be dropped. The page might need to be refresh after the command, since the dropping process might not be completed immediately after the first refresh.

			This can also be done with the Restful API. See [[Use_Cases:Call_Trace_A#Dropping_multiple_calls\|Dropping Multiple Calls]]

	==View detailed call traces for a call==		==View detailed call traces for a call==

Cbilodeau: change format

2017-11-27T15:09:09Z

change format

← Older revision		Revision as of 11:09, 27 November 2017
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	~~<pre style~~="color:#2f6fab;font-family:Times,'Times New Roman';font:sans-serif;background:none;font-style:italic;margin:0;overflow:hidden; padding-top:.5em;padding-bottom:.17em;font-size:188%;font-weight:bold;border-bottom:1px ;solid: #aaa">Applies to version(s) v3.0		====Applies to version(s) v3.0====
	~~</pre>~~

	{{DISPLAYTITLE:Retrieving Call Trace}}		{{DISPLAYTITLE:Retrieving Call Trace}}

	====Retrieving calls from memory====		==Retrieving calls from memory==

	1- Click '''Call Trace''' in the navigation panel		1- Click '''Call Trace''' in the navigation panel
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	[[Image:FileAccessingCallTrace_2C.png]]		[[Image:FileAccessingCallTrace_2C.png]]

	====Dropping an active call====

			==Dropping an active call==
	Active calls can be manually interrupted via the results window.		Active calls can be manually interrupted via the results window.

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	2b - Alternatively, you can select the call you want in the result windows and drop it via the the top-left link 'Drop Call'.		2b - Alternatively, you can select the call you want in the result windows and drop it via the the top-left link 'Drop Call'.

			[[Image:FileAccessingCallTrace_5.png]]

	3 - The call will be dropped. The page might need to be refresh after the command, since the dropping process might not be completed immediately after the first refresh.		3 - The call will be dropped. The page might need to be refresh after the command, since the dropping process might not be completed immediately after the first refresh.

	====View detailed call traces for a call====

			==View detailed call traces for a call==

	1- Select a call in the results window to display further information about the call.		1- Select a call in the results window to display further information about the call.
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	[[Image:FileAccessingCallTrace_5.png]]		[[Image:FileAccessingCallTrace_5.png]]

	==== Retrieving calls from files ====

			== Retrieving calls from files ==
	By default, the system stores up to 10,000 call legs in memory. If the call is no longer in memory, it may be retrieved by using information from the uctdata log files.		By default, the system stores up to 10,000 call legs in memory. If the call is no longer in memory, it may be retrieved by using information from the uctdata log files.
	To search for calls that are no longer in memory, do the following:		To search for calls that are no longer in memory, do the following:

Lucas Joyal at 20:16, 13 November 2017

2017-11-13T20:16:50Z

← Older revision		Revision as of 16:16, 13 November 2017
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	<pre style="color:#2f6fab;font-family:Times,'Times New Roman';font:sans-serif;background:none~~;font-weight:normal~~;font-style:italic;margin:0;overflow:hidden; padding-top:.5em;padding-bottom:.17em;font-size:188%;font-weight:bold;border-bottom:1px ;solid: #aaa">Applies to version(s) v3.0		<pre style="color:#2f6fab;font-family:Times,'Times New Roman';font:sans-serif;background:none;font-style:italic;margin:0;overflow:hidden; padding-top:.5em;padding-bottom:.17em;font-size:188%;font-weight:bold;border-bottom:1px ;solid: #aaa">Applies to version(s) v3.0
	</pre>		</pre>

Lucas Joyal: Attempt at recreating the header 3 for the "Applies only to" section.

2017-11-13T20:15:27Z

Attempt at recreating the header 3 for the "Applies only to" section.

← Older revision		Revision as of 16:15, 13 November 2017
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	=~~== '''~~''Applies to version(s) v3.0~~''''' ===~~		<pre style="color:#2f6fab;font-family:Times,'Times New Roman';font:sans-serif;background:none;font-weight:normal;font-style:italic;margin:0;overflow:hidden; padding-top:.5em;padding-bottom:.17em;font-size:188%;font-weight:bold;border-bottom:1px ;solid: #aaa">Applies to version(s) v3.0
			</pre>

	{{DISPLAYTITLE:Retrieving Call Trace}}		{{DISPLAYTITLE:Retrieving Call Trace}}



	====Retrieving calls from memory====		====Retrieving calls from memory====

Lucas Joyal at 19:51, 13 November 2017

2017-11-13T19:51:57Z

← Older revision		Revision as of 15:51, 13 November 2017
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	2a - Click on the 'Drop Call' link under the 'Action' column.		2a - Click on the 'Drop Call' link under the 'Action' column.

			[[Image:FileAccessingCallTrace_6C.png]]

	2b - Alternatively, you can select the call you want in the result windows and drop it via the the top-left link 'Drop Call'.		2b - Alternatively, you can select the call you want in the result windows and drop it via the the top-left link 'Drop Call'.