Toolpack:Configuring Call Trace A - Revision history

Cbilodeau: put comment in bold

2012-12-10T20:46:28Z

put comment in bold

← Older revision		Revision as of 16:46, 10 December 2012
Line 18:		Line 18:
	<div class="mw-collapsible mw-collapsed" data-collapsetext="Enabling Call Trace" data-expandtext="Enabling Call Trace" style="width: 400px;">		<div class="mw-collapsible mw-collapsed" data-collapsetext="Enabling Call Trace" data-expandtext="Enabling Call Trace" style="width: 400px;">

	This section only needs to be done once per system.		'''This section only needs to be done once per system.'''

	1- Go to the call trace application status		1- Go to the call trace application status

Cbilodeau: Put enabling call trace in collapsible section

2012-12-10T20:43:13Z

Put enabling call trace in collapsible section

← Older revision		Revision as of 16:43, 10 December 2012
Line 16:		Line 16:
	Calls may be filtered by called number, calling number, Network Access Point (NAP), time of day range, protocol and direction.		Calls may be filtered by called number, calling number, Network Access Point (NAP), time of day range, protocol and direction.

	~~'''Configuration~~:~~'''~~		<div class="mw-collapsible mw-collapsed" data-collapsetext="Enabling Call Trace" data-expandtext="Enabling Call Trace" style="width: 400px;">

	This section only needs to be done once per system.		This section only needs to be done once per system.
Line 31:		Line 31:

	[[Image:ConfigureCallTrace_6_A.png]]		[[Image:ConfigureCallTrace_6_A.png]]

			</div>


	'''Retrieving calls:'''		'''Retrieving calls:'''

Cbilodeau: fix screenshot links

2012-12-10T20:32:49Z

fix screenshot links

← Older revision		Revision as of 16:32, 10 December 2012
Line 20:		Line 20:
	This section only needs to be done once per system.		This section only needs to be done once per system.

	~~[[Image:ConfigureCallTrace_2_A.png]]~~		1- Go to the call trace application status

	[[Image:ConfigureCallTrace_3_A.png]]		[[Image:ConfigureCallTrace_3_A.png]]
Line 27:		Line 27:

	[[Image:ConfigureCallTrace_5_A.png]]		[[Image:ConfigureCallTrace_5_A.png]]

			2- Select '''Run''' then press '''Apply States'''

			[[Image:ConfigureCallTrace_6_A.png]]

	'''Retrieving calls:'''		'''Retrieving calls:'''

Cbilodeau: add screenshots to enable call trace

2012-12-10T20:28:54Z

add screenshots to enable call trace

@@ Line 16: / Line 16: @@
 Calls may be filtered by called number, calling number, Network Access Point (NAP), time of day range, protocol and direction.
-'''To configure call trace:'''
+'''Configuration:'''
 - Click '''Call Trace''' in the navigation panel
@@ Line 42: / Line 54: @@
 [[Image:ConfigureCallTrace_1_A.png]]

Cbilodeau: remove /* To see logs */

2012-10-26T15:08:36Z

remove To see logs

← Older revision		Revision as of 11:08, 26 October 2012
Line 51:		Line 51:
	Systems -> Activate Configuration</pre>		Systems -> Activate Configuration</pre>

	~~== To see logs<br> ==~~

	~~From the web interface:~~
	~~<pre>Call Trace</pre>~~
	~~<br>~~

	</div>		</div>

Allyntree at 22:30, 25 October 2012

2012-10-25T22:30:30Z

← Older revision		Revision as of 18:30, 25 October 2012
Line 60:		Line 60:


	<div class="mw-collapsible mw-collapsed" data-collapsetext="To search for ~~call~~ that are no longer in memory, do the following:" data-expandtext="Searching for ~~call~~ that are no longer in memory" style="width: 400px;">		<div class="mw-collapsible mw-collapsed" data-collapsetext="To search for calls that are no longer in memory, do the following:" data-expandtext="Searching for calls that are no longer in memory" style="width: 400px;">

	By default, the system stores up to 10,000 call legs in memory. If the call is no longer in memory, it may be retrieved by using information from the uctdata log files.		By default, the system stores up to 10,000 call legs in memory. If the call is no longer in memory, it may be retrieved by using information from the uctdata log files.
Line 72:		Line 72:
	* 'p' to print all uctdata files on disk		* 'p' to print all uctdata files on disk

	To load a file in memory ~~to be seen from~~ the Web Portal ~~(live calls continue to be captured to files)~~: <br>		To load a file into memory for viewing with the Web Portal: <br>
	Option 'o' ~~with~~ the data filename (uctdata)		* Option 'o' followed by the data filename (uctdata*)

	Use the Web Portal to search for calls using the appropriate filter criteria. The memory will not be overwritten until you restore normal process.		Use the Web Portal to search for calls using the appropriate filter criteria. The memory will not be overwritten until you restore normal process.

Allyntree at 22:28, 25 October 2012

2012-10-25T22:28:16Z

← Older revision		Revision as of 18:28, 25 October 2012
Line 58:		Line 58:

	</div>		</div>


	<div class="mw-collapsible mw-collapsed" data-collapsetext="To search for call that are no longer in memory, do the following:" data-expandtext="Searching for call that are no longer in memory" style="width: 400px;">		<div class="mw-collapsible mw-collapsed" data-collapsetext="To search for call that are no longer in memory, do the following:" data-expandtext="Searching for call that are no longer in memory" style="width: 400px;">

Allyntree: /* Applies to version v2.6 */

2012-10-25T22:27:00Z

Applies to version v2.6

← Older revision		Revision as of 18:27, 25 October 2012
Line 35:		Line 35:

	Once you are satisfied with the filter criteria, click '''Apply'''		Once you are satisfied with the filter criteria, click '''Apply'''

	The filter results are displayed.		The filter results are displayed.

Allyntree: /* Applies to version v2.6 */

2012-10-25T22:24:41Z

Applies to version v2.6

← Older revision		Revision as of 18:24, 25 October 2012
Line 2:		Line 2:
	{{DISPLAYTITLE:Configuring Call Trace}}		{{DISPLAYTITLE:Configuring Call Trace}}

	Call Trace is a diagnostic ~~tools~~ that is designed to trace the path ~~that~~ a call takes through a Tmedia system and provide information about ~~various~~ aspects of the call path, such as:		Call Trace is a diagnostic tool that is designed to trace the path a call takes through a Tmedia system, and to provide information about numerous aspects of the call path, such as:

	* The routing decision		* The routing decision
Line 12:		Line 12:
	* The termination result code, and more.		* The termination result code, and more.

	A call path is shown as separate call legs ~~to distinguish~~ the incoming portion with other portions of a call. Call trace enables a default of 10,000 call legs to be stored on the system and be ~~directly with~~ the Web Portal.		A call path is shown as separate call legs, distinguishing the incoming portion with other portions of a call. Call trace enables a default of 10,000 call legs to be stored on the system and be viewed using the Web Portal.


	Calls may be filtered by called number, calling number, Network Access Point (NAP), time of day range, protocol and direction.		Calls may be filtered by called number, calling number, Network Access Point (NAP), time of day range, protocol and direction.
Line 36:		Line 35:

	Once you are satisfied with the filter criteria, click '''Apply'''		Once you are satisfied with the filter criteria, click '''Apply'''
	The filter results are displayed		The filter results are displayed.

	3-Select a call in the results window to display further information about the call.		3-Select a call in the results window to display further information about the call.
Line 49:		Line 48:
	To modify the application configuration (such as the trace level and memory size):<br>		To modify the application configuration (such as the trace level and memory size):<br>
	<pre>Applications -> Configurations -> tbuctwriter [Edit]		<pre>Applications -> Configurations -> tbuctwriter [Edit]
	Systems -> Activate Configuration</pre>		Systems -> Activate Configuration</pre>

	== To see logs<br> ==		== To see logs<br> ==

Allyntree at 22:21, 25 October 2012

2012-10-25T22:21:02Z

← Older revision		Revision as of 18:21, 25 October 2012
Line 14:		Line 14:
	A call path is shown as separate call legs to distinguish the incoming portion with other portions of a call. Call trace enables a default of 10,000 call legs to be stored on the system and be directly with the Web Portal.		A call path is shown as separate call legs to distinguish the incoming portion with other portions of a call. Call trace enables a default of 10,000 call legs to be stored on the system and be directly with the Web Portal.

	~~'''NOTE'''~~

	Older logs can be loaded and viewed on the same system, or exported to other systems. Once a specific call has been consulted, it will remain in memory for a longer period of time, so that it can be consulted later on.

	Calls may be filtered by called number, calling number, Network Access Point (NAP), time of day range, protocol and direction.		Calls may be filtered by called number, calling number, Network Access Point (NAP), time of day range, protocol and direction.