Factory Reset - Revision history

Luc Morissette: /* Applies to version(s): v2.9, v2.10 */

2025-01-03T15:38:28Z

Applies to version(s): v2.9, v2.10

← Older revision		Revision as of 11:38, 3 January 2025
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	~~=== '''''Applies to version(s): v2.9, v2.10''''' ===~~
	{{DISPLAYTITLE:Factory Reset}}		{{DISPLAYTITLE:Factory Reset}}
			{\| class="wikitable"
			\|-
			\|rowspan="3"\|This article applies to:
			\|'''Product'''
			\|'''Version'''
			\|-
			\|Tmedia
			\|2.9, 3.0, 3.2, 3.3
			\|}

	This function is available on '''TMG800''' units shipped since October 2015 <br>		This function is available on '''TMG800''' units shipped since October 2015 <br>

Luc Morissette at 21:52, 25 January 2021

2021-01-25T21:52:33Z

← Older revision		Revision as of 17:52, 25 January 2021
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	The Factory reset function will put the unit in the same state as when it was shipped from [http://www.telcobridges.com TelcoBridges], including the software version. <br>		The Factory reset function will put the unit in the same state as when it was shipped from [http://www.telcobridges.com TelcoBridges], including the software version. <br>
	After this procedure, there will be no configuration on the unit. The unit will have the default password: Please contact [[TB_Support\|Support]] if you do not have this password. <br>		After this procedure, there will be no configuration on the unit. The unit will have the default password: Please contact [[TB_Support\|Support]] if you do not have this password. <br>
	You may have to install a new software version on the unit (see [[~~Toolpack_version_history~~\|Version History]] and [[System_Upgrade\|System upgrade]] ).<br>		You may have to install a new software version on the unit (see [[Tmedia_Version_History\|Version History]] and [[System_Upgrade\|System upgrade]] ).<br>
	<br>		<br>

Luc Morissette: LM Added details on procedure (trk#19758)

2017-04-04T18:41:31Z

LM Added details on procedure (trk#19758)

← Older revision		Revision as of 14:41, 4 April 2017
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	This function is available on TMG800 units shipped since October 2015 <br>		=== '''''Applies to version(s): v2.9, v2.10''''' ===
	The Factory reset function will put the unit in the same state as when it was shipped from [http://www.telcobridges.com TelcoBridges]. <br>		{{DISPLAYTITLE:Factory Reset}}
	After this procedure, you may have to install a new software version on the unit - see [[Toolpack_version_history\|Version History]]. <br>
	The Factory reset button is located in a small hole at the right of the shutdown button. Use a trombone to press the button on the front. ~~<br>~~		This function is available on '''TMG800''' units shipped since October 2015 <br>
	Keep the button pressed until the LEDs become red, then release it ~~(about 10 seconds)~~. Wait from 2 to 5 minutes to access the system. <br>		The Factory reset function will put the unit in the same state as when it was shipped from [http://www.telcobridges.com TelcoBridges], including the software version. <br>
			After this procedure, there will be no configuration on the unit. The unit will have the default password: Please contact [[TB_Support\|Support]] if you do not have this password. <br>
			You may have to install a new software version on the unit (see [[Toolpack_version_history\|Version History]] and [[System_Upgrade\|System upgrade]] ).<br>
			<br>

			The Factory reset button is located in a small hole at the right of the shutdown button.<br>
			[[File:TMG800_Reset_button.bmp]]<br>
			Use a trombone to press the button on the front. Keep the button pressed for '''10 seconds''' until the LEDs become red, then release it. Wait from '''2 to 5 minutes''' to access the system. <br>
			<br>
	Please follow the [[Product_Installation\|installation guide]] for information on how to access the system. <br>		Please follow the [[Product_Installation\|installation guide]] for information on how to access the system. <br>
			Once the system is accessible, you can recover a database backup that was previously generated (see [[Toolpack:Restoring_a_Database_Backup_C\|Restoring a database backup]]) <br>

Luc Morissette: Updated page

2016-10-27T13:45:24Z

Updated page

← Older revision		Revision as of 09:45, 27 October 2016
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	The Factory reset button is located in a small hole at the right of the shutdown button.		This function is available on TMG800 units shipped since October 2015 <br>
	Use a trombone to press the button on the front.		The Factory reset function will put the unit in the same state as when it was shipped from [http://www.telcobridges.com TelcoBridges]. <br>
	Keep the button pressed until the LEDs become red, then release it. Wait from 2 to 5 minutes to access the system.		After this procedure, you may have to install a new software version on the unit - see [[Toolpack_version_history\|Version History]]. <br>
			The Factory reset button is located in a small hole at the right of the shutdown button. Use a trombone to press the button on the front. <br>
			Keep the button pressed until the LEDs become red, then release it (about 10 seconds). Wait from 2 to 5 minutes to access the system. <br>
			Please follow the [[Product_Installation\|installation guide]] for information on how to access the system. <br>

Luc Morissette: New page

2016-08-09T20:05:44Z

New page

New page

The Factory reset button is located in a small hole at the right of the shutdown button.
Use a trombone to press the button on the front.
Keep the button pressed until the LEDs become red, then release it. Wait from 2 to 5 minutes to access the system.