Adding Label Routing to a Routing Script

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Applies to version(s): v2.7

To implement label routing to any routing script, do the following:

1- Click Routing script in the navigation panel.

RoutingScript 0.png

2- Edit your main script

RoutingScript 2 A.png

3- Add the 3 following lines to the script:

At the top of the page

require 'routesets_digit_analyzer'

Following your main class definition

include RoutesetsDigitAnalyzer

Add before filter in your main class

before_filter :method => :routesets_digit_analyzer, :trie_order => :called

4- Click 'Save'


require 'base_routing'
require 'routesets_digit_analyzer'                                                # <- Add this line here

class my_script < BaseRouting
  include RoutesetsDigitAnalyzer                                                  # <- Add this line here
  before_filter :method => :routesets_digit_analyzer, :trie_order => :called      # <- Add this line here
  route_match :call_field_name => :called
  route_match :call_field_name => :calling
  route_match :call_field_name => :nap
  route_remap :call_field_name => :called, :route_field_name => :remapped_called
  route_remap :call_field_name => :calling, :route_field_name => :remapped_calling
  route_remap :call_field_name => :nap, :route_field_name => :remapped_nap

@@routing =

def init_routes( routes )
  @@routing.init routes

def route( call, nap_list )
  @@routing.route call, nap_list

Related Action

How to Setup Filters

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