Actions

Tmedia Minor Upgrade

This article describes how to install a new software version using the web portal.

Download Release

  • Unless advised otherwise by support, the software version to download should be retrieved from the support forum
  • Consult the Announcement for the latest stable release version
  • The download site requires a user and password to download software. (contact support for credential)

TelcoBridges Support Forum Release Status


Upload a release on the server host

Note: This procdure does NOT affect service.

New files are installed for the new release on the server's hard drive in a separate folder from the current active release.

To upload a new release:

1- Log on to the web portal (Of your primary host if system has redundant hosts).

2- Click Status in the navigation menu.

Status 0.png


3- Click the Hosts tab.

4- Select one of the Ready host list link. If using a redundant control system, Choose the primary server.

Toolpack v2.7 Host General.png

5- Select 'Upload Package' from the dropdown box.

Host Control Action Upload Software v2.7.png


6- Click the 'Browse...' button and select the Toolpack installer (TBToolpack-...).

7- Once the file selected, click the 'Apply action' button.

This process will take a while, depending on the speed of the connection to the Web Portal. After a successful installation, the following text should appear

Host Control Action Upload Software Result v2.5.png


Activate Release

Note: This procedure affects service.

Once the new release version is installed, it is necessary to activate the new software version in the system.

Warning
 This requires a restart of the Tmedia platforms and will affect service until the new version activation is complete.
  • Go to the 'System' -> 'Edit' menu.
  • Select the new release version in the 'Activate package' dropdown box.

Host Control Activate Package v2.5.png

  • Press the 'Activate' button to start the new release activation.

Host Control Activate Package Activate v2.5.png

  • It will take a few minutes for the system to upgrade. 
  • You can verify the status of the upgrade by using the tool tbx_cli_tools_remote and selecting the tboamapp application
  • You can fallback to another release by doing the "Activate Release" action again from the web portal. If you do not have access to the Web Portal, follow the 'How To Fallback to an older Software Release"


Accelerate activation of a release

Activating a new release may take up to 10 minutes per TMedia unit. In order to accelerate the activation, two options are available:

  • Pre-install release on the TMedia units in background (see above)
  • Enable simultaneous upgrade of all TMedia units, in the Web Portal 'Applications' -> 'Configurations' -> 'tboamapp -> Edit' -> Allow upgrade of all adapters simultaneously
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