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Tmedia Minor Upgrade: Difference between revisions

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This article shows how to install a new software version using the web portal.
#REDIRECT[[Gateway_Upgrade#Software_Upgrades]]
 
== Download Release  ==
 
*Unless advise otherwise by support, the software version to download should be retrieved from the support forum
*Look in the Announcement for the latest stable release version
*The download site requires a user/password to download (contact support for credential)
 
[http://forums.telcobridges.com/viewforum.php?f=23 TelcoBridges Support Forum Release Status]
 
<br>
 
== Upload a release on the server host  ==
 
'''Note: This section is NOT service affective'''. It installs files for the newer release on the server's hard drive in a separate folder than current active release.
 
*Log in the web portal ([[of your primary host if system has redundant hosts]]) and click the 'Status' -&gt; 'Hosts' tab.
 
*Click on one of the 'Ready host list' link. If using a redundant control system, [[choose the primary server]].<br>
 
[[Image:Toolpack v2.5 Host General.png]]
 
*Select 'Upload Toolpack' from the dropdown box.
 
[[Image:Host Control Action Upload Software v2.5.png]]
 
*Click the 'Browse...' button and select the Toolpack installer.
 
*Once the file selected, click the 'Apply action' button.
 
*After a successful installation, the following text should appear
 
[[Image:Host Control Action Upload Software Result v2.5.png]]
 
<br>
 
== Pre-install release on TMedia units (Toolpack 2.6 and above)  ==
'''Note: This section NOT is service affective'''. It uploads and validates the new firmware package on TMedia units, but does not yet reboot the Tmedia units to that new release.
 
Once the new release version is installed on the host server's hard drive, it is necessary to upload it to TMedia Units to be activated. This operation takes about 10 minutes. It can either be done at the time the new release is activated, or done in ''background'' while system is still active, in order to shorten the time required to activate the new release.
 
*Go to the 'System' menu.
 
*Select the new release version in the 'Background install package' dropdown box.
 
[[Image:bg_install.png]]
 
*Press the 'Apply' button to start the background installation.
 
*Click the ''Packages status'' link to go to a page that will indicate when the package is ready on all TMedia units. Same information is also available from the ''Hardware'' status page.
 
[[Image:packages_status.png]]
 
== Activate Release  ==
 
'''Note: This section is service affective'''.
 
Once the new release version is installed, it is necessary to activate the new software version in the system.
 
Warning:&nbsp;This requires a restart of the Tmedia platforms and will affect service until the new version activation is complete.
 
*Go to the 'System' -&gt; 'Edit' menu.
 
*Select the new release version in the 'Activate package' dropdown box.
 
[[Image:Host Control Activate Package v2.5.png]]
 
*Press the 'Activate' button to start the new release activation.
 
[[Image:Host Control Activate Package Activate v2.5.png]]
 
*It will take a few minutes for the system to upgrade.&nbsp;
*You can verify the status of the upgrade by using the tool [[Toolpack_Application:tbx_cli_tools_remote|tbx_cli_tools_remote]] and selecting the tboamapp application
*You can fallback to another release by doing the "Activate Release" action again from the web portal. If you do not have access to the Web Portal, follow the '[[How_to_Fallback_to_an_older_Software_Release|How To Fallback to an older Software Release]]"

Latest revision as of 13:42, 23 September 2014