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| This article describes how to install a new software version using the web portal.
| | #REDIRECT[[Gateway_Upgrade#Software_Upgrades]] |
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| == Download Release ==
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| * Unless advised otherwise by support, the software version to download should be retrieved from the support forum
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| * Consult the Announcement for the latest stable release version
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| * The download site requires a user and password to download software. (contact support for credential)
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| [http://forums.telcobridges.com/viewforum.php?f=23 TelcoBridges Support Forum Release Status]
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| <br>
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| == Upload a release on the server host ==
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| '''Note: This procdure does NOT affect service'''.
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| New files are installed for the new release on the server's hard drive in a separate folder from the current active release.
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| '''To upload a new release:'''
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| 1- Log on to the web portal ([[Of your primary host if system has redundant hosts]]).
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| 2- Click '''Status''' in the navigation menu.
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| [[Image:Status_0.png]]
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| 3- Click the '''Hosts''' tab.
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| 4- Select one of the '''Ready host list''' link. If using a redundant control system, [[Choose the primary server]].<br>
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| [[Image:Toolpack v2.7 Host General.png]]
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| 5- Select 'Upload Package' from the dropdown box.
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| [[Image:Host Control Action Upload Software v2.7.png]]
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| 6- Click the 'Browse...' button and select the Toolpack installer (TBToolpack-...).
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| 7- Once the file selected, click the 'Apply action' button.
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| This process will take a while, depending on the speed of the connection to the Web Portal. After a successful installation, the following text should appear
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| [[Image:Host Control Action Upload Software Result v2.5.png]]
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| <br>
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| == Activate Release ==
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| '''Note: This procedure affects service'''.
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| Once the new release version is installed, it is necessary to activate the new software version in the system.
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| ;;;Warning:''' This requires a restart of the Tmedia platforms and will affect service until the new version activation is complete.
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| *Go to the 'System' -> 'Edit' menu.
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| *Select the new release version in the 'Activate package' dropdown box.
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| [[Image:Host Control Activate Package v2.5.png]]
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| *Press the 'Activate' button to start the new release activation.
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| [[Image:Host Control Activate Package Activate v2.5.png]]
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| *It will take a few minutes for the system to upgrade.
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| *You can verify the status of the upgrade by using the tool [[How_to_use_tbx_cli_tools_remote_program|tbx_cli_tools_remote]] and selecting the tboamapp application
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| *You can fallback to another release by doing the "Activate Release" action again from the web portal. If you do not have access to the Web Portal, follow the '[[How to Fallback to an older Software Release|How To Fallback to an older Software Release]]"
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| <br>
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| == Accelerate activation of a release ==
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| Activating a new release may take up to 10 minutes per TMedia unit. In order to accelerate the activation, two options are available:
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| *Pre-install release on the TMedia units in background (see above)
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| *Enable simultaneous upgrade of all TMedia units, in the Web Portal 'Applications' -> 'Configurations' -> 'tboamapp -> Edit' -> ''Allow upgrade of all adapters simultaneously''
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