Tmedia Minor Upgrade

This article shows how to install a new software version using the web portal.

Download Release

• Unless advise otherwise by support, the software version to download should be retrieved from the support forum
• Look in the Announcement for the latest stable release version
• The download site requires a user/password to download (contact support for credential)

TelcoBridges Support Forum Release Status

Upload a release on the server host

Note: This section is NOT service affective. It installs files for the newer release on the server's hard drive in a separate folder than current active release.

• Log in the web portal (Of your primary host if system has redundant hosts) and click the 'Status' -> 'Hosts' tab.

• Click on one of the 'Ready host list' link. If using a redundant control system, Choose the primary server.
  

• Select 'Upload Package' from the dropdown box.

• Click the 'Browse...' button and select the Toolpack installer (TBToolpack-...).

• Once the file selected, click the 'Apply action' button.

• This process will take a while, depending on the speed of the connection to the Web Portal. After a successful installation, the following text should appear

Pre-install release on TMedia units (Toolpack 2.6 and above)

Note: This section NOT is service affective. If 'Immediate background install on units' was not selected at upload time, the firmware is not installed on the Tmedia units. You can do this now. It uploads and validates the new firmware package on TMedia units, but does not yet reboot the Tmedia units to that new release. This operation takes about 10 minutes, so it will shorten the time required to activate the new release when you are ready. It can either be done when the 'Upload Package' with the 'Immediate background install on units', or done in background before activating the new release.

• Go to the 'System' menu.

• Select the new release version in the 'Background install package' dropdown box.

• Press the 'Apply' button to start the background installation.

• Click the Packages status link to go to a page that will indicate when the package is ready on all TMedia units. Same information is also available from the Hardware status page.

Activate Release

Note: This section is service affective.

Once the new release version is installed, it is necessary to activate the new software version in the system.

Warning: This requires a restart of the Tmedia platforms and will affect service until the new version activation is complete.

• Go to the 'System' -> 'Edit' menu.

• Select the new release version in the 'Activate package' dropdown box.

• Press the 'Activate' button to start the new release activation.

• It will take a few minutes for the system to upgrade. 
• You can verify the status of the upgrade by using the tool tbx_cli_tools_remote and selecting the tboamapp application
• You can fallback to another release by doing the "Activate Release" action again from the web portal. If you do not have access to the Web Portal, follow the 'How To Fallback to an older Software Release"

Accelerate activation of a release

Activating a new release may take up to 10 minutes per TMedia unit. In order to accelerate the activation, two options are available:

• Pre-install release on the TMedia units in background (see above)
• Enable simultaneous upgrade of all TMedia units, in the Web Portal 'Applications' -> 'Configurations' -> 'tboamapp -> Edit' -> Allow upgrade of all adapters simultaneously