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Contacting TelcoBridges technical support

Revision as of 16:19, 27 February 2018 by Luc Morissette (talk | contribs) (LM Added Turkey contact)


Wordwide technical support is available via either of the following channels:


Americas & Europe Technical Support Centre (GMT-05:00,  Montreal, Canada)
Office hours: Monday to Friday from 09:00 to 17:00 Eastern Time

Telephone: +1-450-655-8993 x131 or x102

E-mail: support@telcobridges.com

TBsupport tracking system: https://support.telcobridges.com

Supported languages: English, French, Mandarin, Cantonese

Asia Technical Support Centre (GMT +08:00, Hong Kong)
Office hours: Monday to Friday from 09:00 to 17:00 Hong Kong Time

Telephone: +852-3749-9818

E-mail: support@telcobridges.com

Supported languages: English, French, Mandarin, Cantonese


EMEA Technical Support Centre (GMT +03:00, TRT)
Office hours: Monday to Friday from 09:00 to 17:00 Turkey Time

Telephone: +1-866-438-4703

E-mail: support@telcobridges.com

Supported languages: English, Turkish


24/7 Support International (Public Holiday and non-office hours)

Telephone: +1-866-438-4703

Supported languages: English

Note: For customers for who have purchased 24/7 TBSupport bank of hours or have an SLA, please contact TBSupport via this 24/7 hotline for emergency


Instant Messenger/chat (Skype)

Send request to support@telcobridges.com for contacts


Please kindly note that TelcoBridges office is closed during public holidays.