Support:Contacting TelcoBridges technical support: Difference between revisions
(LM Added Turkey contact) |
(Lm Updated Asia phone number to 24/7 number (since there is no office number anymore)) |
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<br>Office hours: Monday to Friday from 09:00 to 17:00 Hong Kong Time | <br>Office hours: Monday to Friday from 09:00 to 17:00 Hong Kong Time | ||
Telephone: '''+ | Telephone: '''+1-866-438-4703''' | ||
E-mail: [mailto:support@telcobridges.com support@telcobridges.com] | E-mail: [mailto:support@telcobridges.com support@telcobridges.com] | ||
Revision as of 11:08, 23 August 2018
Wordwide technical support is available via either of the following channels:
Americas & Europe Technical Support Centre (GMT-05:00, Montreal, Canada)
Office hours: Monday to Friday from 09:00 to 17:00 Eastern Time
Telephone: +1-450-655-8993 x131 or x102
E-mail: support@telcobridges.com
TBsupport tracking system: https://support.telcobridges.com
Supported languages: English, French, Mandarin, Cantonese
Asia Technical Support Centre (GMT +08:00, Hong Kong)
Office hours: Monday to Friday from 09:00 to 17:00 Hong Kong Time
Telephone: +1-866-438-4703
E-mail: support@telcobridges.com
Supported languages: English, French, Mandarin, Cantonese
EMEA Technical Support Centre (GMT +03:00, TRT)
Office hours: Monday to Friday from 09:00 to 17:00 Turkey Time
Telephone: +1-866-438-4703
E-mail: support@telcobridges.com
Supported languages: English, Turkish
24/7 Support International (Public Holiday and non-office hours)
Telephone: +1-866-438-4703
Supported languages: English
Note: For customers for who have purchased 24/7 TBSupport bank of hours or have an SLA, please contact TBSupport via this 24/7 hotline for emergency
Instant Messenger/chat (Skype)
Send request to support@telcobridges.com for contacts
Please kindly note that TelcoBridges office is closed during public holidays.