Enabling Recordings A: Difference between revisions
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'''To enable the recording of calls:''' | '''To enable the recording of calls:''' | ||
1-Click '''Gateway''' in the navigation panel. | 1-Click '''Gateway''' in the navigation panel. | ||
Revision as of 16:58, 3 June 2013
Applies to version(s): v2.7
The recording of calls is enabled and configured from the Web Portal.
WARNING: Enabling target recording may impact the performance of the system and should only be enabled for troubleshooting purposes only.
To enable the recording of calls:
1-Click Gateway in the navigation panel.
2-Click Advanced Parameters.
3- Set the Enable Call Recording (debug) checkbox.
- Enter values for the call recording.
- Click Save.
Filtering options are combined in an "AND" manner. A call will be recorded only if it matches ALL of the specified filtering options (calling number, called number, incoming NAP, outgoing NAP). Any filtering option left blank is ignored.
These filtering options are global to the Tmedia system. For a finer-grain control over call recording, routing scripts can be used.