Call Trace: Difference between revisions

Revision as of 10:11, 8 September 2022

Call trace (uct) was created to trace the callflow from an incoming call through the Tmedia system. It enables viewing of the incoming call, the routing decision, outgoing calls, other outgoing calls if there is route retry, the parameters selected for SIP SDP, the SIP Call-id, the trunk and timeslot chosen for TDM protocols, the termination result code, and more.

It stores information for long periods of time and search for calls in history. The last 10,000 call legs (default size) can be seen directly in the web portal. Older logs can be loaded and viewed on the same system, or exported to other systems. Once a specific call has been consulted, it will remain in memory for a longer period of time, so that it can be consulted later on.
Calls to view can be filtered according to called number, calling number, Network Access Point (NAP), time of day range, protocol and direction.

Features

Troubleshooting call flows
Download audio from recorded calls
Terminate suspicious calls

Filter parameters

Filter parameters reference guide

Configuration

Web Portal v3.2
- Tmedia Call Trace
Web Portal v3.1
- ProSBC Call Trace
Web Portal v3.0
- ProSBC Call Trace
- Tmedia Call Trace
Web Portal v2.10
- Tsbc Call Trace
- Tmedia Call Trace
Web Portal v2.9: Call Trace

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-Unique call trace (uct) was created to trace the callflow from any incoming call through the Tmedia system. It allows to see the incoming call, the routing decision, outgoing calls, other outgoing calls if there is route retry, the parameters selected for SIP SDP, the SIP Call-id, the trunk and timeslot chosen for TDM protocols, the termination result code, and more.
+{{DISPLAYTITLE:Call Trace}}
+Call trace (uct) was created to trace the callflow from an incoming call through the Tmedia system. It enables viewing of the incoming call, the routing decision, outgoing calls, other outgoing calls if there is route retry, the parameters selected for SIP SDP, the SIP Call-id, the trunk and timeslot chosen for TDM protocols, the termination result code, and more.
-It allows to store information for long periods of time and search for calls in history. The last 10,000 call legs (default size) can be seen directly in the web portal. Older logs can be loaded and viewed on the same system, or exported to other systems. Once a specific call has been consulted, it will remain in memory for a longer period of time, so that it can be consulted later on.<br>Calls to view can be filtered according to called number, calling number, Network Access Point (NAP), time of day range, protocol and direction.
+It stores information for long periods of time and search for calls in history. The last 10,000 call legs (default size) can be seen directly in the web portal. Older logs can be loaded and viewed on the same system, or exported to other systems. Once a specific call has been consulted, it will remain in memory for a longer period of time, so that it can be consulted later on.<br>Calls to view can be filtered according to called number, calling number, Network Access Point (NAP), time of day range, protocol and direction.
-'''To start Unique Call Trace:'''<br>
+== Features ==
-<pre>Applications -&gt; Instances -&gt; Status tab -&gt; tbuctwriter -&gt; Oam target state [Run]</pre>
+* Troubleshooting call flows
-To modify application configuration (like trace level and memory size):<br>
+* Download audio from recorded calls
-<pre>Applications -&gt; Configurations -&gt; tbuctwriter [Edit]
+* Terminate suspicious calls
-Systems -&gt; Activate Configuration</pre>
-'''To see logs:'''<br>
+=== Filter parameters ===
-<pre>Call Trace</pre>
+* [[Filter_parameters_reference_guide_A|Filter parameters reference guide]]
-Unique Call Trace (UCT) is available starting with release 2.6<br><br>
+== Configuration ==
+* Web Portal v3.2
+**[[Toolpack:Troubleshooting_E|Tmedia Call Trace]]
+* Web Portal v3.1
+**[[Toolpack:Tsbc_Troubleshooting_3.1|ProSBC Call Trace]]
+* Web Portal v3.0
+**[[Toolpack:Tsbc_Troubleshooting_3.0|ProSBC Call Trace]]
+**[[Toolpack:Troubleshooting_D|Tmedia Call Trace]]
+* Web Portal v2.10
+**[[Toolpack:Tsbc_Troubleshooting_A#Call_Trace|Tsbc Call Trace]]
+**[[Toolpack:Troubleshooting_C#Call_Trace|Tmedia Call Trace]]
+*[[Toolpack:Troubleshooting_B#Call_Trace|Web Portal v2.9: Call Trace]]
+[[Category:Revise on Major]]