TMG7800 Baremetal Installation Instructions


Minimal server requirements:

  • 64-bit server
  • Console access through serial port or keyboard/monitor ports
  • Optical disk drive (or USB)
  • At least Four Ethernet interfaces
    • one for management (mgmt)
    • two for control (ctrl)
    • At least one for SIP performance option.

See list of supported Network Interface Cards (NICs) here: List of supported NICs

Getting the ISO

Please contact our support team to get a copy of the latest TMG7800-CTRL-SW ISO and the product product key (VTB-XXXX-XXXX).

Prepare an ISO burned onto a bootable USB flash drive or a DVD

Use a software application to burn the ISO image to a USB flash drive. On Windows, Rufus is known to work with the TMG7800-CTRL-SW ISO, however, any similar application should work. Make sure to set the volume label to "CENTOS 7 X8" and to format the drive in the FAT32 file system format.

Installing the hardware

  1. Identify which Ethernet networks you need and connect them to your server.
  2. Refer to "{{#lst:Product_Installation|TMG7800-INSTALLATION-GUIDE}}" for your hardware setup.

Installing the ISO

The installation process will reformat the server's disks and install all the necessary software.

Physical installation steps

  1. Access the console of the server. Usually, this is achieved by connecting a keyboard and screen to the server.
  2. Plug in your USB flash drive and boot from that drive.
    • Alternatively, insert the DVD in the optical drive of your server and boot from the DVD drive.
  3. You should get the "Virtual Appliance Installer" menu on your display:
    ISO install prompt.jpg
  4. Press the 'R' key followed by the 'ENTER' key to start the installation.
    ISO installing.jpg
  5. Wait for the installation process to complete. When the installation is complete, the server will reboot.
    • Important: Make sure to remove the DVD from the drive while the server is rebooting. If you are returned to the "Virtual Appliance Installer", just eject the CD or remove the USB flash drive and reboot again.
  6. It may take a couple of minutes for the system to be brought up after the first reboot. Until the WebPortal is accessible, do not reboot the newly created machine to allow the installation to complete properly.

Changing the root password

  1. Use the console to login into the server
    1. user: root
    2. password: root
  2. Change the password to something stronger than root:
# passwd
New password: ........
Retype new password: ........
passwd: all authentication tokens updated successfully.

Assigning IP address

By default, all detect network interfaces will have DHCP enabled. Thus, the server might already have an IP address assigned if the network has a DHCP server running. In such case, you can display and use it to access the web portal configuration panel.

  1. Retrieve an IP address assigned by DHCP
 # ifconfig

If you want to assigned a static IP address, you will need to configure it manually.

  1. Use tbchangeip shell command and answered questions to changed your Ethernet interface address:
 # tbchangeip

Accessing the TMG7800-CTRL-SW web portal

  1. Open a web browser to the IP of your server, on port 12358. Example if your server address is, the URL would be:
  2. You should get to the TMG7800-CTRL Configuration Wizard
    TMG7800-CTRL-SW WebPortal Configuration wizard.jpg

From here, you can go to Web Portal Initial Configuration Guide to continue the installation.

Web Portal Initial Configuration

Click on the following link to pursue installation from the web portal: TMG7800-CTRL-SW:WebPortal:Initial Configuration