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Customer Dashboard: Spare Device Activation


A spare Tmedia device can be used as temporary replacement of another Tmedia device.

Note: You must have a spare Tmedia device for this procedure to work.


To activate a temporary Tmedia device:

1. Click the Tmedia tab.

  • Select a Tmedia device. (This is the device that will be replaced.)

Dashboard SpareActivation 1.png


2. Click Temporarily Replace with a Spare Device

Dashboard SpareActivation 2.png


3. Enter the following information:

  • Serial number of the spare Tmedia unit
  • The software version to download
  • Click Ok

Dashboard SpareActivation 3.png